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The NCL Cruise Norwegian App is available for both Android and Apple devices for no
cost and you do not need to make an internet purchase to use most of the app features aboard
your Norwegian cruise.
The app is a great way to “Explore and Plan” dining, entertainment, and shore excursions;
complete online check-in;
make onboard text messages and calls for a nominal fee;
check your onboard purchases and account summary;
and find out what’s happening on the ship!
Before you board your cruise, download the Cruise Norwegian App to your device.
When you’re ready to get started, login to the app using your NCL account username
and password.
The app will display the name and date for your upcoming cruise at the top and also show
the number of days left before your cruise starts.
The app menu provides you access to your “Vacation Home”, the “Explore and Plan” section,
your “Vacation Summary”, “Online Check-In”, “Help”, your NCL account summary, and
your Latitudes Rewards summary.
Further down the menu, you can access NCL booking support and technical support, and
read the legal and privacy information.
Before you board your cruise, the “Available to Book Today” section on the home screen
will show Shore Excursions, Dining,
Entertainment, Bars & Lounges,
Gifts & More, Onboard Shopping,
Spa, and an “All Onboard Activities” section.
The Shore Excursions section lists all of the excursions for your cruise.
Selecting a particular excursion will show you many details for the excursion, including pricing,
a brief description,
important “Need to Know” information,
Activity Attributes, including the type of activity and activity level,
guest star ratings and reviews,
and the option to book the excursion.
The Dining section allows you to purchase specialty dining packages or book specific
restaurants.
Clicking on a specialty dining package or restaurant provides all the details about
the dining experience, including the option to book the experience.
The Entertainment section lists some -- but not all -- of the entertainment experiences
available for your cruise.
For some popular entertainment options, pre-bookings through the app are not accepted and you will
need to book the experience after you board the ship.
And don’t be surprised if those experiences sell out quickly after you board!
The “Bars & Lounges," “Gifts & Amenities," “Onboard Shopping," “Spa," “Photo Packages,"
“Internet Packages," “Beverage Packages," “Onboard Credits," and “All Onboard Activities”
sections provide additional information or the ability to purchase specific items and
packages for your cruise.
The items available will vary from cruise to cruise, so be sure to explore each section
before you board.
As you explore the app, most listings will have a heart icon that you can click to add
the listing to your Favorites.
After you’ve added listings to your Favorites, you can click the heart icon near the top
of the app to access all of your Favorites in one location.
The “Vacation Summary” section of the app gives you full details for your cruise,
including your reservation number, embarkation and disembarkation dates and location,
itinerary map,
and a day-by-day listing of your itinerary and the number of activities you’ve booked
for each day.
Clicking on a particular day will show you more details about the activities you’ve
booked, including any restaurant reservations you’ve made.
You can also access much more information, including payments, pre-paid service charges,
travel protection, transfers, and more.
Online Check-in can be completed through the app and the process is the same as completing
it through the NCL website.
If you’ve already completed Online Check-in through the website, the Online Check-in section
will confirm this.
The Help section provides answers to many questions about the Cruise Norwegian app and
topics related to your cruise.
The “My NCL” section displays your profile, including your guest number, Latitudes Rewards
points and tier level, and booked vacations.
The “Latitudes Rewards” section displays very similar information.
After you board your cruise and connect to the ship’s WiFi -- for free -- the biggest
difference you’ll find is that the display for the number of days to go will change
to a link for the “What’s Happening” section of the app.
The “What’s Happening” section lists activities available on the ship for each
day of your cruise, with the activities divided into Morning, Afternoon, and Evening.
As you scroll through the list, you can click the heart icon to add the activity to your Favorites.
It’s important to note that at the time this video was published, the Cruise Norwegian
app did not provide phone notifications for items you’ve booked or favorited, so you
will need to pay attention to the times yourself.
Despite that limitation, we still favorited all the activities we were interested in because
the paper daily only listed an activity’s venue name, but the app listing includes the
deck and location, which made it much easier to find the activity.
If you’re interested in what’s happening later in your cruise, click on future days
to see the list of activities.
Two other features that are only available while you’re on the ship are Phone and Messenger.
You can make unlimited onboard calls and text messages -- to other people on your ship -- for
the duration of your cruise for a one-time nominal fee.