hi everybody my name is Richard McMunn
from the interview training company past
my interview calm and in this tutorial I
will teach you how to pass an office
manager interview so it does not matter
which organization or company you have
an office manager interview with if you
go on coming out
this tutorial will make a huge
difference to your preparation so please
do stick around and watch it from
beginning to end I'm gonna give you a
number of tips to help you prepare but
more importantly I will give you a
number of office manager interview
questions and high scoring answers now
before I get into those a very warm
welcome to this particular interview
training tutorial my name is Richard
McMunn I've been a manager myself for
many many years I'm also a former fire
officer and now I help people or have
been doing for about twenty years now to
pass their interviews and I do that by
giving you top-scoring answers and
please do subscribe to the channel by
clicking the red button below the video
and then you're not gonna miss out on
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videos that I'm uploading and I would
also very much appreciate it if you gave
the video I like that always motivates
me and encourages me to create more
content for you now what we need to do
is make sure so that you pass your
office manager interviews that you
demonstrate the following key skills
qualities and attributes during the
actual interview itself so we need to
make sure you demonstrate an ability to
manage lead and inspire a team of people
that's part of the role of an office
manager you also have to demonstrate
your ability to work towards achieving
the organization's aims and their
mission also demonstrate exceptional
organizational and planning abilities be
able to remain calm whilst under
pressure and also deal with conflict as
and when it arises because it certainly
will do but also possess excellent
communication and interpersonal skills
so how do you demonstrate all of that
all of those things during your office
manager interview well I'm about to give
you a number of office manager interview
questions and the answers that I am
going to provide you with have all
incorporated those key skills and
attributes so please do take notes as I
progress
first question of your office manager
interview tell me about yourself and why
you want to become an office manager so
it's pretty much guaranteed to be the
first question that your office manager
interview so we want to make sure this
answer is powerful it's positive and it
gets you off on the right foot because
that first answer will give you the
confidence to progress through the rest
of the interview so here we go I am a
highly organized driven and objective
focused manager who is able to get the
most out of the people I am responsible
for I am passionate about my work and I
understand the success of your
organization is dependent on people like
me doing their jobs professionally and
to the highest standards achievable now
I have a unique set of skills that would
enable me to not only manage the Aqua
team proficiently but also able to
ensure the people I am managing grow
develop and thrive within their roles if
I'm successful and I do get to become
your office manager I would work hard to
make sure the objectives you set are
achieved in a professional and timely
manner without hindrance or fuss so
that's a great answer it's positive in
nature it's quite detailed which I like
so if you want to write that down you
can do or if you stick around I will
tell you where you can download this and
this 25 in total that I've created for
you
office manager interview questions and
answers so stick around our tour you can
download them next question why do you
want to work for our company as an
office manager now this question might
be posed as why have you chosen our
company just simply like that but I've
posed it in this manner why do you want
to work for our company as an office
manager here we go I would like to work
for your company for the simple reason
you are clearly very good at what you do
and you are at the forefront of
innovation within your industry now job
satisfaction is very important to me and
I only ever want to work for an
organization that would support me in
the role of office manager to enable my
team and I to develop and grow
professionally the company I work for is
actually more important than the
position itself and whilst I would feel
privileged to be your office manager the
sense of pride would actually come from
being employed by you your company
if I do realize my objective and I get
to work for your company is not this
manager I feel you'll be impressed and
satisfied with my strong work ethics my
values and also my ability to get the
most out of any team so what you're
saying there is the company that you
work for is really important and that
would be attractive to any hiring
manager or employer because you know you
are putting the company first which is
really important and but obviously you
want to become an office manager but
you're giving really good reasons there
why you want to work for their
organization and it also shows that you
will probably stay there for a long
period of time next question as our
office manager how would you monitor the
performance of your team so it's gonna
be your responsibility to look after the
performance of the team if they do not
perform it's down to you so they want to
know as our office manager how are you
gonna monitor the performance of your
team now this is based on my many years
experience as a manager the best way to
do it here we go
I would monitor the performance of my
team by having a hands-on approach to
management I would set clearly defined
objectives for each individual member of
the team by way of carrying out annual
appraisals the appraisal process would
allow me to get to know my team inside
out identify their strengths and also
allow me to help them improve on their
weaknesses now in addition to the
appraisal process I would also hold
regular meetings with the team where
they would have the opportunity to
discuss any issues or problems they were
facing I could then support them by
directing and advising them on the best
way to progress forward collectively the
team meetings would also allow me to
monitor team performance in line with
the strategic aims of the organization
so that shows that you really know how
to monitor the performance of your team
but you'll do that by having a hands-on
approach and more importantly you'll be
carrying out appraisals so people know
you know what's expected of them and you
can get to know their strengths and
their weaknesses now I've got two more
to run through so please do stick around
but if you want to download the full set
of 25 office manager interview questions
and high scoring answers there is a link
that's appeared in a top right hand
corner of that video if you click it it
will take you through to my website
where you can find out more about how to
download
these and in total like I said he's 25
great answers whoo office manager
interview questions but here's those
next two how would you delegate
responsibilities to others as the office
manager now some people would say in
response to this well I probably
wouldn't delegate I will do a lot lot
myself that that's not effective
management you need to be able to
delegate well who you delegate to is
really important you can't just delegate
tasks to anybody there has to be a
thought process behind it and here is
that thought process here we go the
delegation of responsibility is a very
important aspect of being an office
manager get it right your life becomes
much easier however if you get it wrong
and you will encounter problems which
can impact on the wider organization I
would delegate responsibilities by first
of all assessing the performance of my
team members to find out the strengths
each individual possesses I would also
through the appraisal process identify
what it is exactly that drives each
member of the team it is far better to
delegate responsibility based on a key
individual strengths and also their
appetite and enthusiasm for the role if
someone is keen to develop and progress
within the organization I think it's far
better to delegate important tasks to
them as they will have the right
attitude the right approach and the
appetite for the tasks they are
responsible for
so you're thinking carefully about how
to delegate you are also showing in the
answer that you believe delegation is
important and it is trust me as an
office manager you have to be able to
delegate next question how would you
react to conflict between two members of
your team so this is assessing whether
you are willing and able to challenge
conflict and sort it out or whether or
you'll just leave the people who have
the conflict to sort it out amongst
themselves so here is my suggested
answer to this tough office manager
interview question how would you react
to conflict between two members of your
team here we go
I've always viewed conflict as something
that needs to be tackled straight away
simply because it can manifest itself
into a bigger problem that could affect
the wider team or organization now of
course it is not possible to have a
harmonious atmosphere all of the time
within an office and there
with the odd occasion where some people
experience conflict with others I would
react to the conflict initially by
encouraging the two members to resolve
it themselves providing of course the
issue is nothing serious in my
experience just by making the two
members aware that you have noticed the
conflict this is usually enough for them
to resolve it themselves quickly however
if I detect the problem is not getting
resolved and it's something more serious
I would take immediate action and speak
to both members collectively with a view
to facilitating a way forward that will
get them both working positively and
professionally for the wider good of the
team and the organization all of these
answers demonstrate that you know what
you're doing and that's the important
thing you or if you don't have much
experience you have a plan in place to
become an effective office manager so if
you want to pass your office manager
interview and be fully prepared click
the link below the video or go to my
website pass my interview comm and you
can download all 25 of his office
manager interview questions and high
scoring answers hope you've enjoyed that
tutorial if you have any questions stick
them in the comment section below this
video and I'll be more than happy to
answer them for you
thank you very much for watching don't
forget to download those answers they're
brilliant answers and they will make a
difference they'll make you the top
scoring candidate at your interview
thank you for watching and have a
brilliant day