hi guys welcome back in this lesson we're looking at everyday English
phrases you may say or hear in a supermarket excuse me what my fine
toothpaste it's in aisle number three Thanks
oh and do you sell umbrellas here oh I'm sorry
we don't stock umbrellas
how much of the apples they're 2 pounds per kilo can I have 2 kilos please there
you are anything else no that's all does this contain gluten yes but we have
gluten-free items down by the organic section great where is the organic
section oh it's just here
do you have a loyalty card no this is my first time here would you like a bag no
I have my own how would you like to pay can I pay by contactless yes just put
your card down there Thanks and here's your receipt have a nice day
you too fantastic now let's look at some of those phrases in more detail firstly
to get somebody's attention you would use the phrase excuse me excuse me what
do I find toothpaste we do also sometimes say pardon me but it's much
less common the reason you normally need to speak to a shop assistant is because
you need to find something in the shop so you might use the phrase where can I
find the potatoes or where can I find shampoo you might use the phrase could
you tell me where the object is for example I might say could you tell me
where the toothpaste is or you might say could you tell me where the cheese
biscuits are bear in mind that if it is a plural object then you're going to use
are, so biscuits are and if it is a singular item like toothpaste then you
will use is - could you tell me where the toothpaste is you may even inquire if
they even stock the object you're looking for so you might say do you sell
umbrellas or do you have umbrellas do you sell deodorant do you have deodorant
where can I find toothpaste? It's on aisle number
three Thanks oh and do you sell umbrellas here oh I'm sorry
we don't stock umbrellas next a very important question the cost most
commonly we just simply say how much is this how much is that how much are these
how much are those another way to ask the same question is could you tell me
the price of this please could you tell me the price of this please
or what does this cost what does this cost the answer to this question will be
something along the lines of they are two pounds or it is two pounds if we're
talking specifically about individual items you might say there are two pounds
each each item is two pounds they are two pounds each sometimes certain items
are sold by the weight so for example mushrooms if they are not in a bag you
can pick as many mushrooms as you like they'll be sold by the weight so you
might pay two pounds per kilo two pounds per kilogram we also have the metric of
pounds in the UK so pounds represents money but pounds also represents a
weight in the UK a pound in weight is written like this and a pound in money
is written like this so don't be confused if someone says it's a pound
per pound they mean it costs one pound for one pound in weight of this item how
much of the apples
they're two pounds per kilo can I have two kilos please if you need to know
about a specific ingredient in a product then you could ask does this contain
milk does this contain nuts you could also ask do these have nuts in them do
these have nuts in them two of the more common phrases you will see in
supermarkets are gluten-free which means it does not contain gluten and
dairy-free meaning it does not contain dairy so you can ask is this dairy-free
is this gluten-free does this contain gluten yes but we have gluten-free items
down by the organic section great where is the organic section oh it's just here
once you've gathered together everything that you need from the shop your gluten
free pasta and your dairy free chocolates
your pound of apples you will then need to pay before you leave so you head to
the checkout and the cashier or the shopping assistant will be there to help
you pay they will ask you are you paying with cash or card are you paying with
money what are you paying with a debit card or a credit card a lot of credit
and debit cards these days are contactless which means for small
purchases under 30 pounds you can simply tap your card on the card reader you
don't have to sign anything and you don't have to put in a PIN number you
just tap very simple so the cashier might say would you like to pay with
contactless or I might ask is it contactless can I just tuck it how
would you like to pay can I pay by contactless yes just put your card down
there Thanks
another way to pay is with a check but this is much less common these days as
most people will pay with cash or card but if you were carrying around a
checkbook and you want to pay with a check then you will have to inquire
do you accept checks if you're paying with cash and you don't have the right
amount then it's important that you don't forget your change the change is
the money leftover from the sale so if I have a 15 pound item to buy and I give
the cashier a 20 pound note I will have five pounds change and it's important
that I don't forget my change because I'll probably need it to pay for parking
one more thing that you'll need when making a purchase is your receipt your
proof of purchase now receipt has the letter P in it but
this is a silent letter we say receipt receipt so don't forget your receipt
especially if you're buying an expensive item or an electrical item and here's
your receipt have a nice day you too so there are some common phrases that you
will probably hear or say when you are shopping in a supermarket now let's
finish off with some additional helpful folk ab you Larry before you start
shopping if you have a number of items to buy then you will need a basket to
help you carry those items a basket a basket alternatively if you have a lot
of items to buy then you might opt for a trolley a trolley I believe this is
called a cart in America a shopping cart but do let me know if you are American
down in the comment section below do you say cart
do you say trolley a word that you will often see around the supermarket is the
word stock something is either in stock or out of stock to be in stock means you
have the items in and if they are all sold there's no more
items left than that item is out of stock so for example if I have ordered
lots of apples but they haven't yet arrived the Apple shelf is empty then I
would say I'm out of stock but we have some coming in later today earlier you
heard me mention the word aisle aisle this sounds exactly like the contraction
aisle as in I will aisle and often in supermarkets in the UK they are numbered
so I might tell you that the item you are looking for is on aisle 12 next we
have the word checkout checkout now this can be a noun or a verb in the
supermarket is often used as a noun so I'm going to the checkout and you might
say I've left something at the checkout no but check out can be used as a verb
but more often that's when talking about hotels you check in and you check out
when you're at the checkout you'll be asked if you need a bag would you like a
bag they might say you may have your own bag
otherwise in the UK you'll have to pay a very small fee to have a plastic bag 5p
usually for a small bag 10 P for a big bag and maybe a little bit more for a
sturdy bag for life you will then pack your bag with your items and the cashier
may even ask would you like some help with the packing and finally most
supermarkets will have a loyalty card scheme so if you sign up to their scheme
you get a card and every time you shop you scan that card and in many
supermarkets the scheme involves collecting points which then allows you
to have money off future purchases so you will often be asked at the checkout
do you have a loyalty card if you say no they might say would you like one so
there you go lots of helpful phrases and words for you to use
at the supermarket if you know any additional words or phrases that you
think should be on this list please put it in the comment section below if
you're new here then I'd love you to hit that subscribe button and the Bell
notification button so you can join us in our next class. Until next time why
not put the kettle on and let's have a brew.