hello friends welcome back in this video
lesson we'll go through 45 useful email
expressions you can use to better
express yourself and to better write
emails in English the other we'll go
through these 45 different email
expressions in different topics so then
you can better understand them and most
importantly use them when writing emails
in English now friends as you already
know when writing anything it's very
important to be clear concise and to
have structure so that other person can
understand exactly what you are saying
for this reason I have divided this
lesson up into different topics
different situations where you will have
to express yourself differently now
before we go through the 45 useful email
expressions I would like to hear from
you how often do you write emails in
English do you write emails maybe it
once a day to your item once a week once
a fortnight once a month tell us in the
comments below this video how often do
you write emails in English let's begin
by looking at the first situation and
that is greeting that person you are
writing to now if you're writing a
formal email but you don't know who
you're writing to you could use
expression dear sir or madam English
speakers tend to use sir or madam when
they don't know who exactly they're
writing to another useful expression you
could use could be to whom it may
concern this is also another great
expression you can use when you simply
don't know who you're writing to and
these two expressions are very formal
and agree to be used to a professional
setting in the situation that you do
know who you're writing to for example
you're writing to a colleague Mary Jones
you don't have a personal relationship
you have a strict professional
relationship in this situation you could
use expression dear mrs. Jones but if
you're writing to a man you could use
expression dear mr. Jones
yeah in this expression we are using the
surname the last name the family name of
that person so if it's male we would
address them saying mr. Jones it's a
female we would use mrs. Jones
miss miss etc please don't print that in
a professional setting people tend to
refer to other people in emails by Sony
now in an informal situation that you're
emailing a friend or a colleague that
you have really great relationship with
then you could use expressions hi Mary
hi Mary dear Mary dear Mary oh hello
Mary now if you are emailing in informal
setting you may notice English speakers
using other phrases
it's okay you can't go with the flow see
what others are using this is all okay
in casual settings now many people get
hundreds of emails on a daily basis and
when writing an email in English it is
important to clearly state your reason
for writing back email this takes us to
a second situation stating your reason
for writing formal phrases you could use
to state your reason for writing could
be I am writing to ask for for example I
write to ask for the time of the meeting
or I'm writing regarding example I'm
writing regarding the meeting tomorrow
or I'm writing with regard to I'm
writing with regard to the complaint we
received yesterday or with reference to
with reference to our telephone call
now friends these phrases are very
formal they're great to be used in
formal settings but if you are speaking
casually to a friend there are other
phrases less formal expressions you can
use informal expressions you could use
could be just a quick question of them
just a quick question about the book
just a quick question about them or I
was wondering if I was wondering if you
had the book I was wondering if you have
the ball I wanted to let you know that I
wanted to let you know that the book
great I wanted to let you know that the
book was great
now when writing an email in English and
you want to request you want to ask
something from that person you could use
some of these expressions could you
please let me know if for example could
you please let me know if you have a
free slot to learn or I would appreciate
you if you could and then add your
request for example I would appreciate
it if you would call me later on or I
would appreciate it if you could take
that phone call Oh could we arrange
could we arrange could we arrange a
meeting later could rearrange a
telephone call later or please let me
know if for example please let me know
if you have an opening later on or
please let me know if you have time
later on in the day now those phrases
were great for formal settings but you
don't want to be speaking to your
friends of somebody you know using those
expressions expressions you could use in
an informal setting could be I was just
wondering if for example I was just
wondering if you were free later on or
would you mind breeze and for would you
mind calling me later on or would you
mind doing that for me or can accord you
for example could you call me back later
on or could you take that for me friends
please Center it power model verbs are
being used in various request model
verbs are great to be using to be more
polite to not seem so demanding and also
to simply sound more natural speaking in
English now in the situation that you
would like to accept the request that
somebody has made to you via email you
could use the expression I would be
delighted to I would be delighted to
friends this is a very formal expression
delighted is a word we use to express
being happy now happy is very much a
very used in standard conversational
English delighted is a nice formal way
of saying I would be happy to but in
formal situations you could use I would
be delighted to
but unless
more situations you could use the
expression I will be happy to I will be
happy too now what about those all good
situations when you have to write an
email and complain about something now
if you find yourself in a situation you
have to complain about something in
English you could do some of these
useful expressions I'm writing to
complain about
for example I'm writing to complain
about the service or I'm writing to
express my dissatisfaction or
disappointment about the service again
I'm writing to express my
dissatisfaction or disappointment about
that service
finally I regret to say that I was not
completely satisfied again I regret to
say that I was not completely satisfied
for example I regret to say that I was
not completely satisfied with the
service in the situation that you need
to apologize for something in a formal
situation you could use these expression
we would like to apologize for any
inconvenience again we would like to
apologize for any inconvenience or
please accept our apologies please
accept our apologies or please let us
know you what we can do to compensate
any damages please let us know what we
can do to compensate any damages friends
in this situation damages is a loss
anything that you may have lost or what
went wrong with that service an informal
way of apologizing via email could
simply be I'm sorry
for example I'm sorry for our delay now
in the situation that you need to send a
file to a person you're writing to you
need to tell them that you've attached
and you're sending them a file
ways of telling that person that you're
sending them you're attaching a document
could be I'm attaching mine for example
I'm attaching my CV or attached your
find mine
for example attached to your find my CV
or I'm sending you for example
I'm sending you my CV or please see that
document name
attached for example please see the CV
the report the document attached or
please find attached the file that you
requested again please find attached
that file that you requested now closing
an email is also equally important as
opening an email especially in the
situation that you would like to hear
back or get some information back on
that person that you're writing two ways
to close an email to make sure that
you're getting that information back for
the person that you're writing to could
be I look forward to your a plane
pretend that you need of a plan for that
person I look forward to your plane or I
look forward to seeing you in the
situation that you will meet that person
in the future then you could use
expression I look forward to seeing you
if you need to hear back from that
person you could use expression I look
forward to hearing from you I look
forward to hearing from you
but if you'd like to add a little bit of
urgency to the previous expression you
could use expression I look forward to
hearing from you soon I look forward to
hearing from you soon if you'll be
meeting or seeing that person and a new
day in the future you could use
expressions I look forward to meeting
you on Monday on Tuesday or I look
forward to seeing you on Monday or
Tuesday finally ending an email closing
off signing your name is also as equally
important as introducing and saying hi
to that person ways you could formally
end an email in English could be best
regards best regards client wishes kind
wishes and sincere regards sincere
regards they are also other expressions
you could use to end an email though
these three expressions aren't quite
often used and I tend to use them quite
often now in informal situations I don't
suggest that use those
do informal endings you could use to end
an email could be take care take care
thanks thanks see you soon see you soon
it is also recommended that you sign off
you add your name you can use your first
name and your surname in formal settings
and in informal settings just your name
there you have a friends in this video
lesson we've gone through over 45 useful
email expressions you can use to better
express yourself and to write better
emails in English go through this video
lesson a few times try to use these
expressions when writing emails in
English to better express yourself and
to get your message across when
communicating with English speakers
through email remember to join the
discussion in the comments below this
video and share with us how often do you
write emails in English do you run
emails once a day once a week once a
month tell us in the comments below this
video how often do you write emails in
English if you like this video lesson
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thanks for watching
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