IYANLA: The transport team was delayed in picking
Miss Jillian up from her hotel.
IYANLA (VOICEOVER): And my team has told me
that she is extremely agitated.
I want to have a clearing conversation with her,
so that we will not have any upset present
during the healing process.
IYANLA: Morning, sunshine.
Good morning.
How are you?
Oh, I'm well.
IYANLA: Is that true?
Is that true for you?
But I asked the question.
Is that true?
I asked a question as well.
No, but I asked you first.
Hm. I'm fine.
Is that true?
Yeah?
Mm.
I wanted to, before we start our work today,
just have a quick conversation about--
How unprofessional you guys are?
For making me sit there for two hours?
Now, why is that unprofessional for you?
I didn't get an update, anything.
Don't tell me to check out of my hotel room at 9:00
and then sit there till 11:30 with nobody telling me,
updating me, somebody's coming.
I could've stayed in the room.
But see the thing that I wanted to talk to you about
was that right there.
What are you talking about?
I haven't raised my voice. - That attitude.
But you don't have to.
I'm taking to you in a calm nature.
No, you're not.
JILLIAN: Yes, I am. I'm talking--
That's what--
--to you like you're talking to me.
I'm telling you how I'm experiencing it.
OK.
And if you do it to me, who you don't know--
if you do it to me, who you came for for help--
- How you do it to me-- - --then I'm sure--
--for you don't know.
You don't sit your guests, who you're
trying to supposedly help, in a lobby for two hours
without updating them.
That's rude. IYANLA: Here's the way--
You're trying to stir up drama by making me sit at this hotel.
You think I'm a fool?
IYANLA: What do you--
I know how TV work.
You're going to have me sit here so I
can get riled up because this is for your ratings--
No, it isn't. JILLIAN: --on this show.
No, it isn't. JILLIAN: OK, ma'am.
Let me tell you what happened today--
Because I don't feel healed.
How about that?
Well, how about we haven't done the work?
We can't get to the work because you--
How about we can't get to the work until you--
--are being unprofessional.
--until you get ready to release that energy.
I could have come out here and continued to move on,
but my concern for you, to be able to do this work,
is that I wanted to clear that energy.
So you've made up what this was about.
I've been working with Ramone.
But here's the thing.
Here's the thing.
This is what you're taking into the marriage.
And this is what he has to deal with.
I'm not taking this into the marriage.
Are you aware that this--
I don't talk to him like this--
- --is the level of stress-- - --because he respects me.
It doesn't matter whether or not you talk to him.
It's in your energy.
You're bringing it in the room with you.
You don't have to ever open your mouth.
You sleep in the bed with that, and if you would do it to me,
and I'm here committed to your--
Are you committed?
--intention-- absolutely.
Absolutely committed. - OK.
IYANLA: But what I'm not gonna be--
We'll see. IYANLA: --is abused--
I'm not abusing you.
- --and disrespected. - I haven't touched you.
You are, and you're probably not aware.
I haven't said anything mean to you.
- You're probably not aware-- - I'm talking to you--
--of how nasty--
--calmly.
--your energy is. You are not.
- You're yelling at me. - You're not.
I'm calm.
What I'm saying to you is you are not aware--
JILLIAN: No.
--of the level of toxicity in your energy.
Oh, my toxic energy. OK, now.
IYANLA: And that's what I wanted to deal with you with before we
go into do the work-- JILLIAN: OK.
--so that you don't bring that to Ramone.
JILLIAN: OK. - And--
I won't bring it to Ramone.
--I haven't given you permission
to speak to me in that way.
I haven't given you permission to disrespect me like this.
IYANLA: I am your elder.
I have not disrespected you. - With your unprofessionalism.
IYANLA: I want to know--
I'll tell you what we gonna do.
We gonna cut this right now.
Let's do it.
Get me Mr. Ramone.
IYANLA (VOICEOVER): Anger is a common response
to feelings of powerlessness.
Miss Jillian's anger is not only about her having
to wait in a hotel lobby, it is also
about her inability to relinquish
control and surrender to this healing process.
So what happened was there was some breakdown
this morning between Miss Jillian and production.
And production called her.
They did give her the instruction to come down,
and they weren't there at that time.
- Why? - Then when they--
why? RAMONE: Yeah.
Because of just technical things going on.
We have to set up what we're doing today.
We have to be ready--
That has nothing to do with your driver.
Isn't her safety supposed to her priority though?
Excuse me?
Her safety is y'all priority.
It wasn't her safety.
She was in the hotel.
She was in the lobby-- - She was in the lobby.
--of the hotel. Right.
So what--
Anything could happen in the lobby.
IYANLA: You know--
I mean, she wasn't in a room to herself.
--I can only tell you what happened.
I can only tell you what happened.
I wasn't even aware that it happened
because my schedule says that I'm
gonna to meet with you first.
But my thing is that I trusted with you guys--
by putting her in a different hotel
last night in the first place. I didn't want that to happen.
I didn't want us to be separated in the first place.
One of the things that you emphasized with me
was protecting her.
And I was being with her and make sure that she's--
What makes you think that she was unsafe?
She had-- doesn't have-- let me tell you--
First of all, when y'all dropped her off last night,
y'all dropped her off 34 or 35 minutes away from here,
something like that. 40 minutes away from here.
She's in a hotel by herself.
What does that have to do with what we're talking--
- She had to go-- - --about right now?
It has exactly to do with that.
She's a grown woman.
RAMONE: Yes, she is a grown woman, but--
But we're not talking about her safety.
Her complaint was not about safety.
That's not what her comment was to me.
Well, she's-- her comment to you
right now is that you guys staged her
to get a reaction out of her.
That's what she's saying.
But that is not true.
That's not true.
And because you think that.
I'm done.
OK.
I told you yesterday, this is my ministry.
This is not what I do.
I just happen to do it on television.
Well, if we done, we done.
I just-- we're done because without trust,
we have absolutely nothing.
And I don't trust you.
There we go.
I'm done.
We don't have to this anymore.
Somebody take me home, please.
Go get your stuff.
RAMONE: My stuff is already ready, babe.
No problem.
Bye, y'all.
IYANLA: For Miss Jillian and Mr. Ray,
their inability to trust in the healing process
reveals a much larger issue.
Despite the fact that they reached out for help,
there was a level of awareness about themselves
and their relationship that they are unwilling to step into.
And so our time together has ended prematurely.