Hey, how is it going everyone. Yannis here from Appgeeker channel and I'm going to show
you what to do if your iPhone is frozen and won't turn off or restart.
Let's say that, your iPhone's screen froze and it didn't do anything. Or your iPhone
does not seem to respond in any app. Or maybe you can swipe through the home screen, but
you're not able to open any apps. Even the screen won't go to sleep until it dies.Then
you want to turn off your iPhone with the power button but it won't let you. In this
video I'm gonna help you out and the first method is to perfrom a force restart, simply
force turn off and reset your iPhone. When your iPhone is frozen or not responding, a
simple restart might not work as your iPhone is in a stuck state that it fails to recognize
you holding down power button and volume button. So if your iPhone has frozen and won't turn
off, a force restart can revive it. Don't worry for that, a force restart does not delete
anything on your iPhone. It's harmless.
Now let's get started to see how a force restart fixes a frozen iPhone. The steps, I mean the
button combinations, will depend on your model. We also leave a link for this in the card
above and in the Descrition section below.
First I gonna start with iPhone 8 and later model, including iPhone X, iPhone SE 2nd generation,
iPhone XR, iPhone XS, iPhone 11, and iPhone 12. It's a three-button procedure and involves
volume up button, volume down button and the side button. So press and release volume up
button, press and release volume down button, then press and hold the side button until
your iPhone turns off and turns back on. Release the side button when the Apple logo appears.
This can take up to 20 seconds.
If you're getting an iPhone 7 or iPhone 7 Plus, press and hold both volume down button
and side button until you see the Apple logo. After your iPhone turns off and turns back
on, it's not frozen anymore. You can swipe screen to screen and enter any apps that's
ever unresponsive.
To force restart an iPhone 6s or any older model, I gonna press and hold both the sleep/wake
button and the Home button until you see the Apple logo appear on the screen. Let your
iPhone power off itself and boot up again.
There you go. The iPhone has rebooted and is back to normal with a force restart. In
fact forcing a phone to restart is an effective fix for many iOS and iPadOS issues and bring
back a frozen iPhone. If your iPhone is still frozen and you can't
restart it, the iOS may be corrupted. You need to reinstall the operating system. I
gonna use iOS System Recovery software here. You can get the program from appgeeker.com.
It's smart enough to fix your iPhone screen frozen and won't turn off. If your iPhone's
screen is black or is unresponsive, or it's stuck when you boot it up, the software could
help you solve the system-level bug.
So launch the software on your computer. Click More tools, click iOS System Recovery, click
Start. Now connect your iPhone to the computer. Once it's connected, choose Standard Mode
- it's good enough for minor software problem. Click Confirm. Now select an iOS firmware
for your iPhone and download it instantly. Wait for the download to finish, and once
done, click Fix to remedy the issue.
Rest assured, this process is harmless and it won't erase your data. If the Standard
Mode fails to fix your iPhone that is frozen, though it can handle with 90% of the software
glitches, return to previous step and use the Advanced Mode.
Now your iPhone will restart with the corrupted iOS fixed. Use the device or open any app
to see if it freezes.
This is another case that someone may experience. The iPhone starts malfunctioning and has frozen
up while you were on a FaceTime call or any other app, or you can't restart your phone
and cannot go to apps. In this situation, you need to go to App Store and update apps.
The update should fix the bug that is causing your iPhone to freeze.
It's also important to make sure your iPhone is updated to the latest iOS version. Go to
Settings, tap General, tap Software Update and then download and install the software.
If these two methods do not work, you will need to force restart your iPhone to shut
it down and then reboot it. For a better result, use iOS System Recovery to troubleshoot software
issue with your frozen iPhone.
If none of works for you, your iPhone may have problems with hardware. The display is
broken and it's black and not responding when you touch on it, or even you charge it. You
need to contact Apple Support or take it to Genius Bar to get it repaired.
So that's all showing you how to fix an iPhone that is frozen and won't turn off or reset.
Hopefully this video helps you out, and if this really get your iPhone unfreezed, please
give it a like, and subscribe to AppGeeker's channel for more amazing iPhone tips and tricks.
You can also leave your comment below. See you in the next video.