Macif is a long-established mutual insurance company,
that operates in three main areas:
property and casualty insurance, health and welfare insurance, and financial savings.
We have an ambitious transformation plan,
with a major program, that we’re calling...
...the Information System Trajectory, the IS Trajectory,
which aims to overhaul our information systems...
... by the end of 2026.
Why overhaul these information systems?
To support the group's ambitions,
to become number one in customer relations,
by opening up our information system,
making it more secure and adapting it...
...to the challenges of today and tomorrow.
As part of our IS transformation program,
we wanted to implement a multi-brand, multi-distributor model,
to continue the transformation and opening up of our IS,
to the various information systems of the company.
The objective of our APIfication project,
was also for our internal teams to change practices,
to set up an organization,
and to have the tools that will allow us to serve this need.
Axway's Amplify Platform met our requirements,
because of the simplicity with which we were able to implement it,
and the interactions we had with Axway's technical teams...
...for this implementation, the support and follow-up,
that were put in place throughout the project.
This partnership that we have established with Axway,
has been very important in all respects,
in terms of collaboration, expertise, support, and the success of our project.
Between Macif employees and Axway employees,
there was a kind of sense of belonging to the same team,
and a sense of challenge that they were all pursuing,
to succeed in the project, and that was very important.
In terms of the number of total APIs,
we have about 500 APIs in production today.
These APIs that are in production...
...generate somewhere in the range of 30 million flows per day.
They are expected to grow by about 20% per year over the next two years.
There is the whole API security piece,
there is also everything regarding our data repository,
which is used a lot, and there are the business areas, for example,
everything related to the management of working hours,
there is the whole P&C part, which consumes a lot of the platform,
the Macif.fr part, our website,
and then everything related to distribution, which is used by our sales teams
to distribute our products to customers and prospects.
For example, if we take P&C, it's everything related to car claims,
anything to do with home claims,
everything related to contracts.
For example, if we take an Internet user,
when he connects to his personal space on Macif.fr,
his contracts and claims are displayed,
and it’s via an API call...
...that we can display all this,
by going to look for a contract API in the claims,
by going to look for the health part, for example, and so on.
We have several partners who previously were reluctant to join us on the old platform;
given what we have put in place now, given the support we have provided,
given the exchanges we have had with several partners,
we now have many who are knocking on the door...
...to come and join this platform,
and this is a huge gain for us.
And it goes in the direction of the mutualization...
...that we want to put in place at Macif,
for our entire information system and for all our partners.
We are very vigilant, and we attach a lot of importance to the term "partner",
which echoes the position of a supplier,
so we want to develop a partnership with the partners we have chosen,
Axway being one of them, and it is important that this relationship be long-term,
beyond the project, beyond the projects.
We work with Axway as an active participant in the product roadmap,
to have good relations at all levels of the company,
and to be able to foresee and build the future together...
...in a day-to-day support approach.