we've already told you about some of the
top ten untold truths about Chipotle but
it seems as though we keep uncovering
more juicy secrets about the restaurant
we can't help but share so here is a
double dose of the top ten untold truths
of Chipotle part two love Chipotle they
make a really nice burrito over there
Chipotle music playlist give me a beat
because you can't just have any music
playing while you're chowing down on
mexican burritos and tortilla chips
crisps Golub of studio Orca designs
specially curated playlists for Chipotle
restaurants instead of turning on
Spotify playlists or the radio Golub
works full-time at creating the
soundtrack to your Chipotle experience
in an interview in 2013 Golub stated
that Steve ELLs the founder of Chipotle
always kept a focus on music as an
integral part of the experience
[Music]
Golub also stated that for him music is
about more than just background noise he
works to choose songs that will
complement not only the grub Chipotle
customers are eating but the overall
atmosphere in the restaurant as a result
there isn't a specific genre or type of
music that you'll hear when you walk in
but a collection of different songs that
add to the atmosphere
who knew choosing music for a restaurant
was so complex this could be a lot more
complex many food poisoning scandals
since 2015 since Troy 15 Chipotle
restaurants have been the subject of
irregular food poisoning outbreaks that
year alone there were 35 cases of e.coli
poisoning in the United States
particularly in Washington and Oregon as
well as salmonella poisoning from bad
tomatoes in its Minnesota restaurants
there were also two norovirus outbreaks
in 2015 in Boston and Simmi Valley
California by 2016 the company's stock
had taken a big hit and a PR nightmare
was on their hands as a result all
Chipotle locations were closed in
February 2016 for retraining staff on
new health and safety procedures and the
executive in charge of food health and
safety stepped down there was another
norovirus outbreak in 2017 in Sterling
Virginia after over 100 people reported
symptoms after eating at a local
Chipotle investigators traced to this
outbreak back to one employee who had
shown up to work while sick in July 2018
a Chipotle restaurant in Ohio had to
close down temporarily kitchens closed
because a number of employees and
customers complained they had been sick
after eating the restaurants food this
number eventually amounted to
approximately 647 people free guacamole
at Chipotle anyone who frequents a
Chipotle often knows that there is an
extra charge for guacamole
most people opt to pay for it because
who really wants to eat a burrito
without guacamole Chipotle's signature
guacamole is prepared fresh in-house
each day and for many people that extra
charge is a no brainer
in fact customers love Chipotle's
guacamole so much they were outraged
when an avocado supply shortage was
causing less-than-stellar product
results this past summer how can you do
this this is outrageous
it's unfair thanks to issues caused by
the Mexican American border debate the
restaurant had to order more avocados
from Peru whose
picados don't ripen as quickly people
took to social media to vent about their
beloved toppings going brown or showing
up in their bowl with pieces of unripe
chunks mixed in but what you may not
realize is that there's a way to get
that delicious green stuff for free if
you're willing to sacrifice the meat
Chipotle has announced on its official
social media accounts that all veggie
based or meat free dishes come with
guacamole free of charge
however this post sparked a debate
between plant-based eaters and meat
lovers as to whether or not this is fair
you're under arrest for beginning
violation American or Australian beef
Chipotle exclusively uses grass-fed beef
but in 2014 the company announced that
it's been sourcing their beef from
Australian farmers the reason it gave
was that there isn't enough supply at
home in the United States to keep up
with demand however the American
grass-fed Association doesn't agree and
this sparked quite a controversy with
homegrown suppliers in an interview at
the time the announcement was made
Brian black who heads up the Texas
Department of Agriculture stated that
ranchers in Texas would be more than
excited to have the opportunity to be
able to supply homegrown grass-fed beef
to the restaurant since there is a
supply of American beef available people
started questioning whether this was
really a supply issue or whether the
restaurant was actually doing this
because of the cost factor nice things
cost money a source from Chipotle
initially came out in defense of the
company's announcement and added the
statement that if the company was to use
American grass-fed beef suppliers it
would have to raise its prices because
of a cost premium in the country part of
this controversy also stems from the
fact that Chipotle claims to be
dedicated to sourcing local ingredients
wherever possible it has to source its
avocados from Mexico and Peru because
these are tropical fruits that don't
grow in America but there are plenty of
grass-fed beef farmers across the
country sourcing beef locally from
within the United States would use less
fuel and have a smaller footprint for a
company that claims to be dedicated to
reducing its own environmental impact
through the food with integrity
I am very passionate about the plan
Chipotle failed with a tex-mex favorite
failure is not okay so that delicious
hot cheese is a staple of most tex-mex
cuisine in Texas queso is taken very
very seriously
but when Chipotle came out with its own
queso it didn't fly with customers
people were taking to social media to
label it as a crime against cheese and
posted pictures of themselves
throwing the cheesy dip right into the
trash bin the backlash against
Chipotle's queso was so bad that it
impacted the company's bottom line
shares and the company actually fell by
nearly three percent just how does a
tex-mex restaurant mess up queso dip a
tex-mex favorite well that was because
Chipotle decided to make a version
without the use of processed ingredients
in an attempt to stick with the
company's dedication to using real high
quality ingredients typical queso is
made from processed cheese most commonly
Velveeta blended with canned tomatoes
and green chilies
however Chipotle's version was made from
aged cheddar tomatoes tomato paste and a
handful of other real ingredients but
when you melt down aged cheddar it
doesn't have the same stabilizers that
process cheese does and the consistency
ultimately fails
since the backlash erupted Chipotle has
changed its recipe what's the family
secret recipe there is a secret menu at
Chipotle this is a family okay so it's
not exactly a secret menu in fact it's
more of a collection of menu hacks ask
for your burrito bowl with chips on the
bottom instead of the rice and then get
your usual toppings on top this way you
get a nice bowl of loaded nachos rumor
has it that another way you can get
yourself a plate of nachos is by
ordering a kid's taco kit and some chips
then adding the toppings from the kit
onto those chips you can also order a
quesadilla with the toppings that a
typical burrito would have they come in
the same flavors and blends that the
burritos do
here's another hot tip you can order
taco shells and tortillas on the side
that means you can double up on the
contents of your bowl and get more food
for your money according to some
Anonymous employees they're more likely
to add more of the mix-ins in a bowl
because they aren't constrained by the
tortilla some frequent customers have
also reported getting taco shells on the
side and breaking them up like chips
instead of paying for extra chips you're
welcome a Chipotle n-- maybe in your
future soon enough
earlier in 2019 Chipotle announced that
they were rolling out a new concept for
their restaurants drive-thru lanes which
they're calling Chipotle pnes here's how
it works
customers place their order through the
app or on the website and then head to
the drive-thru window to pick it up the
Chipotle pnes are going to roll out
slowly in the United States by the end
of 2019 beginning with just a handful of
stores rolling out so far the Chipotle
pnes have been added to restaurants in
Texas Tennessee Ohio and Massachusetts
in total since the announcement was
originally made at the beginning of the
year there have been about twenty-two
pote lanes rolled out in the country
the next planned location is in
Kissimmee Florida as part of the
construction of a brand new restaurant
that is scheduled to open at the end of
November 2019 if you're wondering
whether this drive-through Edition is
going to affect wait times in the store
don't worry about it they've thought
about that most Chipotle locations have
to prep areas to help offset online or
mobile orders as well as any catering
orders that come up there are already
second lines in the store where people
can go in to collect mobile orders so
this whole process just eliminates the
task of getting out of your car
Chipotle and Bellevue University what am
i interested in study if you work at
Chipotle and have an interest in
business you're in the right line of
work the restaurant chain has a
partnership with Bellevue University
where employees can take an online
customized accelerated business degree
this program is only open to Chipotle
employees and features a specialized
curriculum tailored to the company's
business model to grow careers within
the company in your career the course
focuses on different scenarios and
situations that arise at Chipotle for
example some of the topics listed on the
Chipotle website include marketing
people development and teamwork skills
the program takes about 18 months to
complete since the whole course is
online it can easily accommodate an
employee's work hours
Chipotle also has an educational
assistance program that helps provide up
to five thousand two hundred and fifty
dollars in tuition assistance for its
employee students as well as in
restaurant trading credits that go
toward the program while they don't
cover the entire tuition they do claim
to make it more affordable for students
to get these business degrees and become
a stronger part of the Chipotle team how
much is this muri it's very expensive
your data may not be safe system breach
data protection is a big concern in
today's digitally driven society where a
lot of what we do is conducted on the
Internet unfortunately some companies
have been subject to data breach
scandals and hackers Chipotle has been
through this twice now in the spring of
2017 Chipotle announced that there had
been a security breach at some of its
locations hackers had used malware to
steal people's names credit card numbers
and verification codes
in an effort to control the damage
Chipotle recommended that customers be
on the alert for any suspicious charges
and assured the public that they were
going to implement more security with
the help of reputable cybersecurity
experts however this wouldn't be the
last time Chipotle encountered a data
breach scandal
just this year Chipotle customers who
used the app to order their favorite
burritos reported that they were
experiencing suspicious activity mainly
large orders were being placed through
the app using their accounts without
their permission as if someone had
stolen the customers password Chipotle
claimed that they hadn't experienced any
type of data breach but it's clear
people were hacking accounts to score
some free food Chipotle is not on the
plant-based meat bandwagon that's
because you need protein while fast-food
joints across North America are quickly
scrambling to add plant-based meats to
their menu to keep up with the
competition
Chipotle's giving this one a pass many
chains have been quick to start
implementing a plant-based burger or
meat option with more people than ever
demanding vegan or plant-based options
in their favorite restaurants however
don't expect this from Chipotle Brian
Nichol Chipotle's CEO recently stated in
an interview that he didn't see a long
term future in the plant-based game for
the company Nicole also stated that
Chipotle is dedicated to providing fresh
ingredients and it takes a lot of
processing and food chemistry to create
the popular plant-based options that are
taking over the food industry if you do
want to stick to a vegan or vegetarian
option while eating at Chipotle there
are already plenty of options all of the
tortillas bowls and wraps are vegan so
you just have to fill it with vegan or
vegetarian ingredients like veggies and
beans their signature guacamole salsa
chips and rice are all vegan as well so
those are safe to chow down on there's
also an organic tofu option available to
add some more protein to your dish order
the sofrito which is a spicy tofu to
give your dish a kick without the meat
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