Hi, this is Richard McMunn here from the interview training company, PassMyInterview.com. And
in this tutorial, I'm going to help you pass your Quality Control interview. It does not
matter whether you are being interviewed to become a Quality Control Inspector, a Quality
Control Assessor, Quality Control Manager, or even an Administrator or Coordinator, please
make sure you watch this tutorial fully from beginning to end, because it will make a huge
difference to your preparation. Now, to achieve that goal, this is what I am going to cover.
I'm going to give you a list of quality control interview questions that I recommend you prepare
for. I will then give you sample, brilliant answers to those interview questions to help
you pass your QC interview. I will also tell you the QUALITIES that you really must demonstrate
throughout the duration of your Quality Control interview. And then I will also tell you where
you can get access to FURTHER RESOURCES to help you succeed at your quality control interview.
There's four really good reasons why you should watch this from beginning to end. Before I
get into the Quality Control interview questions and top-scoring answers, a very warm welcome
to this tutorial. My name is Richard McMunn. That is me there in the center of the screen.
I've been helping people for over 20 years now to pass their interviews. I always do
that by giving you top scoring, unique answers you cannot find anywhere else. On that basis.
please make sure you SUBSCRIBE to the channel so you don't miss out on any of the training
videos that I upload. You can also connect with me on LinkedIn.com. I have put my LinkedIn
link in the description below the video, and it's always good to connect with like-minded
professionals such as yourself. Please also make sure you give the video a LIKE, because
that tells me you enjoy the content and I will, therefore, spend more time creating
it for you. OK, let's get it into those Quality Control interview tips, the questions and
the top-scoring answers! The first question that we need to prepare for, is: Tell me about
yourself and the skills and qualities you have that will be of benefit in this Quality
Control role? Now, it's important we give a rock solid, positive answer to this very
first quality control interview question. Make sure you provide details of the skills,
the qualities and the experience you have that will ADD VALUE to their organization.
And that's what we should be trying to do throughout the interview, is answer the questions
by demonstrating we can ADD VALUE to their business within this quality control role.
Here's my suggested answer. “I have many years’ experience working in difficult and
challenging environments where the need for robust and professional quality control standards
are the norm. I am someone who always works to high standards and I will ensure at all
times the work I carry out is in sync with the commercial goals and objectives of your
organization. The skills and qualities I possess that will make me effective in this quality
control job position include, confidence in my abilities, outstanding technical skills,
and also a thorough understanding of the quality control process and how it fits into a variety
of different scenarios. I also possess good leadership, planning and organizational skills,
and the ability to work as part of a team whilst building strong professional relationships
with those I am working alongside. I firmly believe that, if you hire me in this quality
control position today, you will be impressed with my strong work ethics and standards,
and also my ability to make a fast, positive difference to your organization and the processes
you utilize for quality control standards.” I like that answer, because you are demonstrating
that you have the necessary skills, the qualities and the attributes to succeed within the role,
and you are also showing how you will ADD VALUE to their organization, which is really,
really important! The majority of candidates will just give a short answer to that very
first question. But that type of answer will make you stand out, I can guarantee that!
You can either pause the video if you want to take note of these questions and the answers,
or if you want to wait, I will tell you where you can download my full set of 23 Quality
Control interview questions and top-scoring answers. Now, the next question is: Why do
you want to work for us? Very few candidates carry out sufficient research to answer this
question confidently. After you have researched their business, provide genuine and honest
reasons why you want to work for them in this Quality Control job role. Here’s a great
answer for you to use! Why do you want to work for us? “As we all know, to be effective
in any quality control or quality assurance role, you not only need to be highly competent
in your work, but you also need a supportive employer who always insists on the highest
standards achievable. Prior to applying for this quality control job, I researched your
organization in detail to make sure not only could I make a positive difference to your
business, but to also make sure I would be supported in my work. You clearly have an
outstanding reputation within your industry, and you also understand how important quality
control is to the long-term success of your business. I would feel immensely proud to
work here within this role, and although I have not yet been offered the job, I already
feel excited about the prospect of starting work.” That's another brilliant answer to
that Quality Control job interview question: Why do you want to work for us? Now, don't
go anywhere, because I still have a number of QC interview questions and answers to work
through. But when you're ready, if you want to CLICK THAT LINK in the top-right hand corner
of the video, it will take you through to my page PassMyInterview.com, where you can
download my full set of 23 Quality Control job interview questions and top-scoring answers!
Here is the next question. In your own words, what is quality control and what are the different
Quality Management Principles (QMP) involved? This is a tough question! Keep your definition
of quality control concise and simple, before providing them with the different principles
that encompass it. Here's a great answer to this tough interview question. “Quality
control is basically a system that is designed to maintain specific standards within products,
goods and/or services. It is achieved by usually testing a sample product against the initial
determined specification. The different principles of quality management start out with CUSTOMER
FOCUS. It is essential you start with the customer, because you need to establish what
their needs are and also the quality standards you have to work towards. The next principle
of quality management is LEADERSHIP. This involves establishing a purpose for quality
control, and also providing direction to the quality control team. It is vital everybody
knows what the driving factors are for quality control processes, and also the end goal.
The next principle is ENGAGING WITH PEOPLE. Strong communication skills are needed within
quality control because it is important all messages put out within the organization are
clear, concise and also indicative of the high standards expected. The next principle
is PROCESS APPROACH. This is where the process of quality control and management is implemented,
which will normally be by way of written procedures and policies. The next principle is IMPROVEMENT
and DECISION-MAKING. Improvement is a continual process, and decisions have to made based
on facts and evidence alone. RELATIONSHIP MANAGEMENT is the final quality management
principle. Strong relationships within an organization allow for quality control standards
to be easily managed and professional standards maintained.” Now again, that is an in-depth
answer, but it demonstrates that you really do know what you're talking about! You know
in simple terms what quality control is, and you also know the different principles that
encompass it. The next question is: What would you do within the first few weeks of starting
in this Quality Control job role? Now, I love this interview question, because it is aimed
at finding out which candidates are really prepared for the job. Most people will not
be able to answer it confidently or competently, but you're going to be different. Here's a
brilliant answer to this question. “I would aim to carry out five important tasks within
the first four weeks of starting work. First of all, I would obtain a clear brief from
you, the Senior Management Team, to ascertain your commercial objectives and to learn how
my work within Quality Control should fit into these. Secondly, I would assess the current
Quality Control measures and procedures that are in place throughout the organization and
draw up a plan of how to improve these, if required, and also ensure high standards are
maintained moving forward. Thirdly, I would get to know my team and the people within
the organization who have a responsibility for creating the products and services. This
would be important as I would want to assess the current attitude towards quality and control,
and whether or not people are encouraged to report issues or defects as and when they
arise. Following the first few weeks in the role, I would then ensure I worked closely
with people to monitor quality control processes and also react positively and proactively
to any problems or issues that may arise.” That answer is brilliant, because it shows
that you already have a plan in place of what you're going to do when you start working.
That is a brilliant answer. The next one is: How would you deal with conflict with someone
in the organization? This is a common quality control interview question, and it is common
because conflict can sometimes occur on lots of occasions within quality control, because
some people view the process of quality control as a hindrance. And on that basis, you have
to be able to resolve conflict quickly and efficiently. Here's my suggested answer: “I
would deal with conflict head on, by trying to resolve it quickly. Any form of conflict
can have a negative effect on a team and the organization. Therefore, it is important to
establish the root cause of the conflict with a view to resolving it amicably. I would speak
to the person whom the conflict is with in private, to try and find out what the issue
was. I would assess my own actions to see if I were contributing to the conflict, and
if that was the case, I would change the way I was acting if appropriate. If the conflict
was down to someone having issues with the quality control processes we have in the organization,
I would set about educating them in respect of how QC was so important within an organization.
I would use practical examples of how quality control can help an organization to succeed,
and also how it can help employees and staff to gain greater job satisfaction in the knowledge
that the quality work they were carrying out, was of benefit to the team and the wider business
as a whole.” So that shows that you're not afraid to deal with conflict, but you will
deal with it professionally and amicably and also with a view to educating the person in
respect of how quality control can have a positive impact within an organization. The
next thing for you to do, is to CLICK THAT LINK in the top-right hand corner of the video.
It takes you through to my website, PassMyInterviw.com, which is here. And you can see here I've listed
23 Quality Control interview questions and top-scoring answers, including the 5 that
I've covered today. Please make sure you study those interview questions. I've also provided
you with some tips on how to pass your quality control interview, and your common questions
answered. How do I prepare for a quality control interview? What questions are asked in quality
control interviews? And I've also given you 3 questions that I recommend you ask at the
end of your QC interview! Don't forget, that guide is applicable to ALL Quality Control
job roles, including Manager, Inspector, Assessor. Every single Quality Control role you can
think of, the answers are perfect for that interview. Thank you for watching. I hope
you've enjoyed that. Please SUBSCRIBE. Connect with me on LinkedIn and also HIT THE LIKE
BUTTON. Other than that, have a brilliant day and I wish you all the best for passing
your Quality Control job interview. Thank you very much!