hello there my name is Richard McMunn
from the interview training company past
my interview comm and in this tutorial I
am going to teach you how to pass a
cabin crew interview specifically with
Qatar Airways now Qatar Airways are the
world's leading airline they provide
exceptional levels of service and
attention to their passengers and
customers and on that basis we need to
make sure you are fully prepared for the
questions that will come your way
during this tough interview so in this
tutorial I will give you a number of
tips but more importantly I will give
you a number of interview questions and
high scoring answers to help you prepare
effectively now before I get into those
a very warm welcome to this interview
training tutorial my name is Richard
McMunn that's me there in the center I
am a former fire officer and for the
last 20 years I've been helping people
like you to successfully pass their
interviews and I do that by providing
you with concise and intelligent
top-scoring
answers for your specific interview
please do make sure you subscribe to the
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let's get straight into the content and
please do take notes as I progress so we
need to make sure that you demonstrate
the following skills and attributes
during your cabin crew interview with
Qatar Airways and don't forget now the
world's leading airline and we need to
remember that during your interview so I
want you to demonstrate an ability to
provide consistent high levels of
service attention and customer care and
that is one of the reasons why
passengers keep going back to this
airline because the service they receive
is exceptional the second thing is to
make sure you demonstrate effective
communication and interpersonal skills
and you can you can do that in the
manner that you respond to the interview
question so make sure you strut
your answers logically intelligently and
also by providing the interview panel
with specific evidence where you meet
the key requirements of the role for
being cabin crew with Qatar Airways also
my advice is to think carefully about
why you want to become a cabin crew and
also consider the reasons why you want
to join Qatar Airways because they will
ask you that question why have you
chosen our airline over the others that
are available to become cabin crew you
should also be able to show that you can
work closely with other cabin crew and
air crew staff to achieve the mission of
the airline and also show an
understanding of how important it is to
not only follow the relevant rules and
procedures within the role of cabin crew
but to also operate with safety at the
forefront of your mind at all time so
with the within the answers to the cabin
crew interview questions that are coming
right now I have taken all of this into
consideration for you so the first
question during your Qatar Airways cabin
crew interview will be why do you want
to be covering crew so why'd you want to
do this job what has attracted you to it
now obviously a lot of people will say
well it's an appealing job I want to be
able to travel the world you know we
want to make sure you are unique with
your answer and you stand out so here is
my suggested answer to the Qatar Airways
cabin crew interview question why do you
want to be category here we go this is a
position I've been working towards for a
long period of time now and more
importantly I have been working towards
becoming cabin crew specifically with
Qatar Airways the role of cabin crew I
believe is a strong match from my own
personal qualities professional
attributes and also my future career
plans now whilst the role of cabin crew
for Qatar Airways is a prestigious one I
fully understand there is a huge amount
of responsibility that comes with the
position I want to become cabin crew
because I very much want to work in a
role where by I have to take
responsibility for delivering
exceptional levels of service be
responsible for the safety of other
people and also
be in a position where I need to utilize
effective interpersonal and
communication skills to deal with a
variety of difficult and challenging
situations
now finally the role of cabin crew is
very attractive to me because I will get
to have a positive impact on people's
daily lives by providing them with
outstanding care attention and service
so that answer is unique it is in-depth
it shows that you are thought carefully
about why you want to be cabin crew but
it will make you stand out from the rest
of the candidates let's take a look at
another question so here is that
important one excuse me why do you want
to join Qatar Airways so you need to
think carefully about why you have
chosen their airline and here is my
suggested answer I want to join in Qatar
Airways for the simple reason it is the
best airline in the world and I would be
immensely proud to wear the badge and
the uniform Qatar Airways is renowned
for exceptional service of my own career
aspirations and professional standards I
feel are a match for the organization
now during my research and prior to
applying to become cabin crew with Qatar
Airways I read and studied as much as
possible about the airline you are the
fastest growing airline in the world due
to your customers response to the
service you offer and coupled with the
fact you only operate the latest
generation aircraft that connect to in
excess of 160 destinations on the map
every day this makes you even more
attractive to work for I only want to
become cabin crew with Qatar Airways and
I've been working extremely hard to make
sure I can live up to the very high
standards of safety and customer service
that is expected of your staff so that
shows that you've thought carefully
about why you want to join this airline
the majority of people who apply to
become cabin crew just want to be cabin
crew they they're not really bothered
about the airline that they're flying
for but you're going to be different and
as I said at the beginning of this prep
and presentation Qatar Airways are the
world's leading airline and it's very
easy to see why and that could be one of
the reasons why you have chosen them
next question tell me what you think it
will be like working for Qatar Airways
as cabin crew so this question is
assessing
and your understanding about this
airline are different from all of the
other airlines okay so let me take you
through my suggested answer to this
question
working for the world's leading and most
innovative airline will be a very proud
experience for me
but it will also come with a huge amount
of responsibility now whilst working for
Qatar Airways I will need to ensure the
manner in which I present myself for
work is in line with the organization's
brand guidelines and code of conduct I
will be expected to ensure everything I
do is in a dierence with the strict
safety rules and procedures I will learn
during my initial training and also the
levels of service I offer to your
passengers and customers should always
be outstanding I will need to ensure I
work tirelessly as part of a team to
make every flight experience the best it
can be and also be prepared to take
responsibility in difficult and
potentially emergency situations I will
also need to be flexible in my role and
be prepared to work long and unsociable
hours and also be available at short
notice to fly as and when needed finally
I would need to be an exceptional
communicator and be able to do wide
range of situations and scenarios as
expected whilst performing my duties as
cabin crew for Qatar Airways so that
shows that you've looked into the job
description and you are fully aware of
what you will need to do within the role
now I want to run through two further
Qatar Airways coming to interview
questions with you so please do stick
around and watch those because they are
tough questions that I'm pretty much
sure will come up during your interview
but if you want to download my full set
of Qatar Airways cabin crew interview
questions and answers there is a link
that has appeared in the top right hand
corner of that video if you click that
it will take you through to my website
where you can find out more next
question as cabin crew how would you
deal with your emotions now some people
will answer this question by saying it's
fine I can always have a you know a hold
of my emotions or they never really get
the better of me the truth is we all
have emotions in certain situations we
all do whether it is excitement whether
it is fear whether it is anger or
frustration we all have emotions however
as cabin crew you have to deal with your
emotions and look for the trigger points
when they are coming out and always
remember that you are the person who has
to take responsibility for customer
service and also safety during each and
every flight so this question is
designed to see whether you understand
the kind of emotions you would have and
whether you can deal with them so here
is my suggested answer as cabin crew for
Qatar Airways I would be expected to
provide a consistently high level of
service there will undoubtedly be some
challenging times during each flight and
it would be my responsibility to manage
my emotions effectively I am naturally a
calm and composed person and my emotions
very rarely get the better of me on that
basis I am confident that when I'm
dealing with Eva dissatisfied passengers
or customers or if there is a
pressurized and challenging situation to
deal with
I can be relied upon to maintain the
highest standards achievable now in
order to manage my emotions I would
always remain calm focus on what it is I
wanted to achieve remember that I'm
working for the best airline in the
world and above all always remember to
follow my initial cabin crew training
and my operational procedures so that is
an intelligent answer it's composed it's
logical and it's concise as well let's
take a look at another one this is a
this is a tough one so when did you find
out about Qatar Airways so this question
assesses again why you want to join them
but how have they been presented to you
when did you find out about them so here
we go I found out about Qatar Airways
after seeing your brand advertised in a
number of locations including when I
have previously travelled through
airports the one thing that stood out to
me was the professional branding you
employ in all of your communications and
advertising your brand uses quality and
exceptional service and that is one of
the reasons why I decided to look into
your airline with a view to applying to
become cabin crew the second reason is
you have a well-deserved reputation
within the airline industry across the
world for being the market leader
and that is simply down to the fact that
your passengers and customers love the
service you offer I have very high
personal and professional standards
myself and I would love nothing and have
immense pride if I was fortunate enough
to become cabin crew with Qatar Airways
so that's a great answer and it's
demonstrating why they have come on to
your radar so if you want to download my
full set of Qatar Airways cabin crew
interview questions and answers you can
either click the link below the video or
go to my website pass my interview calm
now that will take you through to this
page here and I've put together 20 Qatar
Airways cabin crew interview questions
and answers here they are on the page so
the first five are run through here's
the rest of them for you on the page
that I recommend you study these I've
also provided a sample job description
and also please do read these five tips
for passing your Qatar Airways cabin
crew interview please make sure you read
these because I feel they are very
important in helping you to gain a high
school as possible I hope you've enjoyed
that tutorial and and I wish you all the
very best in your pursuit to becoming
cabin crew with the world's leading
airline Qatar Airways thank you very
much for watching