>>> RENOWNED DOCUMENTARY FILMMAKERS WITH LOOKS AT
EVERYTHING FROM THE CIVIL WAR TO
BASEBALL.
BASEBALL. >> HERE HAPPY HE’S HERE WITH US
THIS MORNING TO TALK ABOUT HIS
NEW DOCUMENTARY "THE MAYO
CLINIC: FAITH, HOPE, SCIENCE."
TAKE A LOOK.
AMERICA’S PREMIERE HOSPITAL IN
PRIMETIME.
PRIMETIME. THE MAYO CLINIC IN A
DOCUMENTARY.
DOCUMENTARY. IT FOLLOWS SURGEONS, PATIENTS
AND THE HUMAN SIDE OF
LIFE-AND-DEATH DECISIONS.
LIFE-AND-DEATH DECISIONS. ITCLINIC’S
ITCLINIC’S HISTORY.
HISTORY. >> SHE HAD HER VISION OF
BUILDING A HOSPITAL.
A PLACE SHE INSISTED WOULD BE
OPEN TO ALL SICK PERSONS
REGARDLESS OF COLOR, SEX,
FINANCIAL STATUS.
FINANCIAL STATUS. >> Reporter: BUT COUPLES THAT
WITH THE CONTEMPORARY HUMANITY
THAT IT DEALS WITH EVERY TIE.
>> MELANOMA CAN SPREAD EVEN TO
THE FETUS.
THE FETUS. >> Reporter: AND CHRONICLES 150
YEARS OF CURES AND COMPASSIONS.
>> SOMETIMES I DEAL WITH PEOPLE
THAT DIE.
THAT DIE. I FEEL THAT THE ONLY WAY THAT I
CAN GIVE THEM HOPE IS IF I KNOW
IN MY HEART OF HEARTS, I’M
TRYING TO PUSH THE BOUNDARIES.
>> KEN BURNS, TOM BROKAW, GOOD
MORNING.
MORNING. KEN, WE ALL KNOW ABOUT THE MAYO
CLINIC.
CLINIC. I HAD NO IDEA ABOUT THE ORIGIN
OF THIS PLACE.
>> THERE’S A TORNADO, W.W. MAYO
AND HIS SONS ARE A FAMILY
PRACTICE.
PRACTICE. THEY ASK THE SISTERS TO USE
THEIR EMPTY SEMINARY ROOMS TO
HOUSE THEIR MOTHER.
BUT ALFRED COMES BACK AND SAYS,
I JUST HAD A VISION FROM GOD
THAT I AM TO BUILD YOU A
HOSPITAL.
HOSPITAL. AND HE’S AN AGNOSTIC THAT
DEFENDS DARWIN.
DEFENDS DARWIN. YOU’RE NOT GOING TO BE ABLE TO
DO THIS.
DO THIS. BUT IF YOU DO DO IT, I WILL BE
YOUR SURGEON.
YOUR SURGEON. THIS IS NOT A QUAINT 1920s
STORY.
STORY. THOSE NONES ARE STILL THERE.
THE MAYO CLINIC RUNS PARALLEL TO
THE MOST SUPERB HEALTH CARE
WE’VE FOUND.
WE’VE FOUND. RATED THE BEST IN THE WORLD,
AGAIN.
AGAIN. I WENT THERE TO GET A CHECKUP
AND WAS BLOWN AWAY AT THE
QUALITY OF THE CARE.
IT’S A STORY OF THE HISTORY BUT
ALSO THE STORY OF REGULAR PEOPLE
GETTING EXTRAORDINARY CARE.
>> YOU SAT ON THE BOARD.
YOU WERE ALSO A PATIENT AT THE
MAYO CLINIC.
MAYO CLINIC. WHAT ARE THEY DOING THAT
HOSPITALS AROUND THE COUNTRY
COULD LEARN FROM?
>> I THINK THE TEAM APPROACH IS
THE MOST IMPORTANT PART OF IT.
YOU’RE NEVER IN A MEETING WITH
JUST YOUR PHYSICIAN.
YOU HAVE THE WHOLE TEAM.
THEY’RE LOOKING AT THE SCREEN AT
THE SAME TIME.
AND THE WHOLE IDEA IS TO MAKE
YOU BETTER.
YOU BETTER. THE OTHER THING IS, THESE ARE
DOCTORS WHO ARE ON SALARIES.
NAIR NOT ON FEES.
EVERYBODY GETS PAID ACCORDING TO
A SALARY SCALE THEY HAVE.
YOU’RE NOT GETTING EXTRA TESTS
TO BEEF IT ALL UP.
THE OTHER THICK IS, AS KEN KNOWS
WELL, A MILLION PATIENTS GO
THROUGH THE MAYO CLINIC.
EVERYONE WHO COMES BACK FROM IT,
AS KEN DID AND OTHERS, AS WELL,
ARE BLOWN AWAY BY HOW WELL IT
WORKS.
WORKS. THE TOWN OF ROCHESTER IS THE
MAYO CLINIC.
MAYO CLINIC. THEY’RE MODEST, MINNESOTA NICE
PEOPLE, AND THEY GET THE BEST
OFFICIALS OF THE WORLD BECAUSE
THEY JUST WORRY ABOUT BEING A
GOOD DOCTOR.
GOOD DOCTOR. >> THEY’RE AN OPEN BOOK.
YOU WENT TO THEM AND SAID, IF I
FIND SOMETHING, IT MAY END UP IN
MY DOCUMENTARY.
MY DOCUMENTARY. >> WE’RE NOT IN THE PAST, WE
HAVE A DISTINCT LINE BETWEEN
CHURCH AND STATE.
AND I SAID TO THE CEO, WHAT IF I
FIND SOMETHING BAD.
HE SAID, IF YOU DO, WE WANT TO
KNOW ABOUT IT.
IT’S NOT A PERFECT PLACE.
DISEASES ARE PERNICIOUS AND
PATIENTS DIE.
PATIENTS DIE. EVERY PHYSICIAN HAS THEIR OWN
INTIMATE PERSONAL GRAVEYARD OF
THE PATIENTS THEY LOST.
THEY WANT TO DO BETTER.
THE CULTURE OF COLLABORATION
THAT’S DONE FROM THE SALARY,
MEANS THEY SELECT FROM PEOPLE
WHO DIE IN THIS TEAM EFFORT.
YOU NEVER FEEL LIKE YOU’RE
ALONE.
ALONE. WE THINK THAT THE PATIENT IS
FIRST.
FIRST. BURR IT’S NOT.
THE DOCTOR FIRST OR THE
ADMINISTRATOR OR THE INSURANCE
GUY HERE BECAUSE THEY’RE NON
NONPROFIT AND THEY POOR
EVERYTHING BACK INTO PATIENT
CARE.
CARE. THE PATIENT IS FIRST.
IT’S NOT A SECRET SAUCE.
THEY SHARE EVERYTHING WITH
EVERYBODY.
EVERYBODY. AND YOU KNOW, WE WISH THAT THE
REST OF OUR HEALTH CARE SYSTEM
COULD BE SO GOOD.
>> KEN, THANK YOU.