The Employment Development Department (EDD) developed this tutorial to assist you
with navigating through e-Services for Business.
This tutorial will show you how to protest your benefit charges on the
Statement of Charges to Reserve Account (DE 428T), School Employees Fund Employer
Statement of Benefit Charges (DE 428F), and Statement of Reimbursable Benefit
Charges (DE 428R). On an annual basis, the EDD notifies
tax-rated employers of the UI benefits paid to their former employees through
the DE 428T. The DE 428F is issued on a quarterly
basis to employers who participate in the School Employees Fund (SEF)
program. The DE 428R is issued on a quarterly basis to employers who have
selected the reimbursable method to finance their UI cost.
It is important to review your statement to ensure that the information
provided is correct. You may protest the benefit charges
listed in these notices if you disagree. For more information, please see
Information Sheet: Statement of Charges to Reserve Account (DE 428I),
Information Sheet: Statement of Reimbursable Benefit Charges (DE 428R-I)
and Information Sheet: School Employees Fund Employer Statement of Benefit
Charges (DE 428F-I). We will begin at the e-Services for
Business home page. This is the e-Services for Business
home page. Select the Employment Tax link for the
account for which you would like to protest benefit charges.
This is the Account home page, select Show All next to the I Want To menu.
This page displays all of the actions you can take for this employer payroll
tax account. Select the Protest Benefit Charges link.
This is the first page of the Benefit Charge protest.
Enter the Letter ID for the statement you are protesting.
Select Next to continue. Here you have the option to import a list of claimants
you wish to protest using a CSV file, which can be helpful if
you are protesting a large number of benefit charges.
You may also manually enter this information by completing the fields
below with the required information. For this example, we will show you how to
import a CSV file. Select the CSV Import Instructions
link for assistance, if needed. Here are the CSV file format
instructions. Prepare your CSV file according to these
instructions. When you are finished viewing it, select
OK to continue. Select Import Claimants as CSV file to
import your claimant information. Select Choose File to locate the file you want
to import. When selecting the file name, make sure
to select the correct file to import. Select Open to import the attachment.
Select Import to continue. All the claimants in your file are now
displayed on the screen. Review the claimant information, then
select Next to continue. You may attach supporting documentation
to your benefit charge protest here. Select Attach Supporting Documents.
Select Choose File to locate the supporting documents you want to import.
Select the file name then select Open to import the attachment.
In the Description field, enter a description of the file.
Select Save to continue. Now you can see the attachment that has
been imported. You may view the file to ensure the
correct file was imported by selecting the file name hyperlink.
Select Next to continue. Answer Yes or No to the question, Are you
submitting an untimely protest? For this example, we will select No.
Select Next to continue. Review the information displayed in the
Summary, then select Next to continue.
You must complete the Declaration page. On this page, you declare that the
information herein is true and correct. When the information is completed, select
Submit to continue. This is the confirmation page telling
you that your benefit charge protest has been submitted.
Make note of your confirmation number or print a copy for your records.
Select Ok to continue. Thank you for taking the time to watch
this tutorial on how to protest your UI benefit charges on e-Services for Business.
Be sure to view our other tutorials demonstrating how to protest a UI rate,
file a tax return or wage report, and the many other actions available in
e-Services for Business. Other resources are available at
edd.ca.gov or by calling the Taxpayer Assistance
Center at 1-888-745-3886.