You comfortable? This is going to be on for 20 minutes, OK?
It hurts!
So a smile can say a lot about a person.
It can say, “I’m approachable.”
It can say, “Why, hello there.”
It can say, “I am not a threat.”
For a while now, I’ve been in search of the perfect smile.
And in order to achieve the perfect smile,
you need perfect teeth.
I don’t know if I have perfect teeth.
No one really wants to smile back.
I've been told I don't.
[You need to get your teeth done too bruh]
[Smile kinda weird]
[Lol this guy’s smile]
[He has the most awkward smile]
So today, to further my vision of the perfect smile.
I’m going to be whitening my teeth.
But not just at any teeth whitening place,
but a teeth whitening place that has received numerous low reviews.
[One Star Reviews]
[Find teeth whitening]
OK, I just came across one.
It's definitely one of the lower rated ones on the spectrum.
“Stay away!!! If I could give her zero stars, I would.”
“I am dealing with the most absolute pain
I’ve ever dealt with in my life.”
“Horrible service and staff.
Rude is an understatement.”
“This was absolutely awful.
My teeth do not look that different,
and the pain that came afterwards is unbearable.”
Well, I guess all there’s left to do is pay a visit to Dr. Jacquie Smiles.
Does that record sound?
[Horse racing commentary]
[Welcome to Dr.JacquieSmiles.com]
Hi, how are you?
-I’m Taji. -You’re Taji.
Nice to meet you, I’m Jacquie Smiles.
Come on. Come on over.
Have you ever had any dental teeth whitening professionally done before?
I have not.
OK.
I’m going to do a light cleaning on you today prior to your whitening
and also pumice your teeth.
This way, your results will be better.
We use hydrogen peroxide.
It’s peroxide. It’s hydrogen peroxide.
We use it in the operating room.
The stronger the peroxide, the deeper it goes.
And is this going to potentially hurt? Or is it...
It’s a sensitivity of cold.
So I guess...
it won’t hurt it all.
Don’t be scared.
Here we go. Alright.
Is that sensitive?
A little bit. Is there a cavity?
-It is, my dear. -Damn.
-See this one, too? -Another one?
Well, there’s a hole in the enamel,
which is what a cavity is.
I didn’t realize those are cavities.
It’s a bit, I guess, kind of a curveball.
Would this curveball stop me from getting closer to the perfect smile?
Is there any hope for me having the perfect smile?
There's definite hope.
You’re going to have a gorgeous smile.
You have a nice smile now.
We just want to make sure it’s healthy and whiter.
I feel that when people have an ideal smile,
it allows you to exude more confidence.
So when you are behind that camera, you know, the inside comes out.
I'm excited that you want to do it.
-I’m excited too, thank you. -Really? For sure.
OK.
Here you go.
We’re going to polish your teeth in the front, OK?
Are they looking a little gnarly?
No!
We’re going to put these teeth protectors in.
It’s a protective barrier for your lips.
I see. OK.
Wow.
This will protect your gums themselves.
I look like a monster.
So far, no pain. It’s good.
Now, what we’re going to do is apply the whitening gel.
It’s peroxide. It’s hydrogen peroxide.
We use it in the operating room.
It bubbles.
Are you comfortable?
This is going to be on for 20 minutes, OK?
[20 Min???]
“I legitimately thought my lips were going to rip open.”
“The most absolute pain I have ever dealt with in my life.”
“No one would check in to ask how I was doing,
until I screamed.”
It hurts!
Sharp pain!
Where?
All over here.
On your bottom?
Dr. Smiles came right in with one of those rinsey things
that dentists use to flush your mouth out.
The saliva that you had...
moved the barrier.
So a little bit of the peroxide touched your gum.
You're absolutely right.
We going to do just another five minutes. OK, Tagi?
Because I like the results so far.
A lot goes into...
this...
whole thing.
There you go.
Beautiful. Nice job.
Alright, ready?
OK.
Oh, wow. Yeah, they’re very bright...
and white.
So I’d say, “Whoa!”
Wow.
Well, I'm feeling pretty good.
I mean, you know, it’s not a great time.
You know, I’m not going to lie, obviously,
but, you know, it’s the price of a perfect smile.
Am I there? Almost there?
-You are there. -Getting closer?
You're getting closer.
Let’s just take one more photo.
Before leaving with my new and improved smile,
I just had to ask Dr. Jacquie Smiles about some of these negative reviews.
Have you guys have any challenges with running the business?
Any challenges? I’m sorry?
Like, any challenges or kind of hurdles to overcome
with running the business.
So one person wrote, “She is greedy and money hungry.
Jacquie doesn’t care about the patients,
just about the money.”
I don’t think patients fully understand
that they need to pay also.
So if you have a filling or a cleaning, there is a fee.
The insurance pays a portion of it
and then patients pay the remaining balance.
This person said, “My teeth do not look any different,
and the pain that came afterwards is unbearable.”
With the amount of whitenings that we do,
we have a few that we dropped the ball on.
We do reach out to them.
We want to know what we could do next time to make it better.
This person is saying that they would strongly suggest
someone talk to their professional dentist
before going to this unprofessional place.
What I would love to say on this topic
is I’d like us to be approachable.
I would like them to be able to come to us.
We give them something at the end and say,
“Hey, how would you make your experience a little bit different?
Are the chairs too hard?
Did you wait too long?
Were you sensitive?
Did you get the results that you really wanted?”
We’re not opposed to being better tomorrow,
and every day we strive for it.
I really appreciate you all taking the time to chat about them
and making my smile better.
Perfect smile.
I went to Jacquie Smiles in search of the perfect smile,
something I’ve been struggling with in the past months.
-Have a great day. -Bye.
She took her time and educated me on the many things to consider
while in the search for the perfect smile.
The reviews describing pain were accurate, I have to admit.
The pain was very real.
But I am committed to both this show and the perfect smile.
So today, I have achieved the perfect smile.
And that is not just because of the whitening
but because the perfect smile, in fact, comes from within.
[4 Stars]
[Speaking Spanish]