Hello and welcome everyone to the Workspace ONE Intelligence January 2021 update my name is Karim
Chelouati and I'm a Senior Technical Marketing Manager first we're going to talk about platform
we have improved data sovereignty for report templates this allows for users to create
templates across their tenant for all users to leverage it works in conjunction with data access
policies and when finalized data segmentation is for customers this will serve as an introduction
into the idea of a marketplace next we have sharing improvements with object access we've
improved dashboard and report sharing feature to allow for the user to designate whether another
user should have read or full access permissions currently the object owner is the only users
with full access further to this the ability to transfer object ownership will also be worked on
now let's talk about some new updates with automation
we have some new automation triggers which allows defining workflow behaviors with automatic which
evaluate rules in real time as data is ingested we have schedule which executes a workflow
periodically and then finally we have manual which execute a workflow with a click of a button
we also have friendly lookup for action parameters which allows you to quickly and easily search for
the object or resource by name directly in the UI customers are no longer required to
manually enter the ids into the action parameters first integration is with the Workspace ONE UEM
extensibility to all integration including third party will be coming soon next is the
unified template view where you can see all templates in one view you can easily discover
common workflows by category integration or use case now let's jump into new updates on security
let's talk about the login risk score it uses location anomalies to provide conditional access
now the model learns user behavior over time and will be expanded in
the future to other anomalies as well next Intelligence update is experience
on this slide you can check out all the available event types for desktop on the
digital employee experience platform or dean within applications user actions
display devices services os updates and device purpose
let's now discuss the new updates for Experience that came out on January 2020
you can now enable the digital employee experience management on the Intelligence console with that
the desktop telemetry will send performance and stability data about devices and applications
to Workspace ONE Intelligence we have a new device performance dashboard in the custom dashboards
with that you can find out which devices are consistently having high cpu spikes so for example
higher CPU temperatures will lead to OS crashes and other performance issues you can monitor
proactively which devices are having issues and also take actions now for example memory
faults will lead to performance degradations high fault numbers should lack of sufficient memory
now you can monitor both soft and hard faults and also take actions to remediate these issues
to improve user experience now let's talk about the new apps dashboard you can monitor application
performance and stability using all desktop windows applications their pre-can dashboard
provides you trend of crashes along with grouping to find issues occurring in specific os version or
device models you can also further drill down for to crash for RCA finally we'll talk about
the Workspace ONE Intelligence for consumer apps where a trial is available today today you can
improve mobile app performance and user experience with Workspace ONE Intelligence for consumer apps
you can get complete visibility with insights that impact your business you can increase conversions
by understanding what affects interactions you can resolve issues faster with proactive monitoring
and finally you can reduce churn increase app adoption and improve app engagement
thank you for listening to the Workspace ONE Intelligence January 2021 update
again my name is Karim Chelouati I'm a Senior Technical Marketing Manager
if you want to learn more please visit us at www.techzone.vmware