Hey guys, what's up? It's Christine Seale the Highlevel Queen.
And today I'm going to show you guys
a Twilio walk through how to sign up, how to use Twilio and how to check
the error logs if something goes wrong and do troubleshooting.
So let's get started.
So for those of you guys who don't know, we actually have a free Facebook group
called Marketing Agency Automation Secrets, where we give away hundreds
of dollars in free trainings every single week to our members.
So click the link below to go check that out.
First of all, if you have not signed up
for Twilio, I have $10 just for using my link for you.
Okay, so check it out in the description or use this link to sign up.
All right.
So let's go ahead.
And I don't want to use my own link, but that's what you're going to do.
You're going to use that link and you're going to go to Twilio.
So you're going to be on the sign up page
and you're going to go ahead and sign up with your name, email and your password.
Now what this is going to do is going
to take you through a little process to add your phone number and all that kind
of stuff because Twilio is pretty strict about two factor authentication.
And if you use a new device,
you have to enter a code that they text you every time, basically.
So
go ahead and sign up and you're going to see your dashboard.
Okay. So I'm on my dashboard here
and the first thing that you're going to want to do is add a credit card on file.
So it's going to say like you have a trial up here.
You're going to want to add your credit
card because you won't be able to use Twilio until you do that.
Even though you've got the $10,
it's still going to show your account on trial mode and it won't let you
actually send things out through highlevel.
So go ahead and add your credit card in here and you can go to billing.
You can go to payment methods to do that. Okay.
So go ahead and upgrade your account to really account.
You're going to need to do it anyway.
Alright.
So now I'm here in the Twilio dashboard.
I'm going to have this Sid and this off token.
So what I want to do is actually copy those to my clipboard
because I'm going to need them for high level.
So I'm going to I'm trying to open highlevel on my other screen real quick.
Cool.
Alright. So what you want to do is
got high level here.
I want my Sid and then my token.
So I'm just going to copy this.
Then I'm going to paste it in here,
got my auth token, then I'm going to click save.
Okay, so I want to save that into my account again.
I meant my agency settings, the top level with a little blue arrows.
Click settings, go to Twilio, put the Sid in token in.
Okay, now I've got that done.
And what that's going to do essentially is
since it has direct integration with Twilio.
The
basically what's going to happen is every
time you create a sub account and highlevel, it's going to create a new
sub account for you in Twilio, which is really cool.
Okay, so if I click on view sub account, you can actually see this here.
You can see all my sub accounts.
Okay.
And if I want to see the billing, you can filter it, do a search
and then I can see here.
Jump to I use that all the time because they
just change their console.
So product usage and I can see how much that's costing me.
The reason my bill is so high this month is because I just did API registration,
which was $44, said it was going to be four.
But
anyway, so that's part of that.
You can also go to your main account and see the usage.
So if I want to type usage again, it's not super easy to use.
Okay, but you can see the usage by sub account here
and then you can see like the total and stuff like that.
Alright, so that's how you look at the usage and your billing again.
Billing overview, payment history.
You can look at all the billing things here.
Okay, now let's say that I have an issue
with my text and my texts are going through.
Well,
got this cool little thing here. Call logs.
Okay. You can look at all the logs.
You can look at the SMS logs
so you can actually see here.
Right.
Everything that's been sent and received through your Twilio,
you can also see the calls.
You can also see the error logs.
So
if you're getting emails from Twilio that you have errors, this is where you check.
If you can't reach someone can't get through or it's not working.
This is where you check.
Okay, so you want to go into the arrow logs,
look at that.
Or if you just want to verify everything's
working, you're going to actually just go to messaging.
And again you can look at all the logs here.
So just go up here. Type logs be good to go.
Okay.
So that's how you do the troubleshooting to look at the logs.
There's also a debugger
so you can see like the past.
And then if you need to add the highlevel
team, you can add them as a developer so they can look at this.
But this basically just says you know, it was a lay line or an unreachable
phone number.
Okay.
Which just means I tried to text the landline and that doesn't work.
You can actually look up
the Twilio error codes fairly easily
because they have really good documentation.
They have an entire help Doc
library,
but you can find your error code in here.
A lot of them are going to be 3000 something.
Okay.
Alright.
So these are the error codes.
You can see my 330 thousand six error here.
So
basically you can look up any of the error codes in the documentation.
Also, if you want to check and see if
Twilio is in your country, you can do Twilio United Kingdom.
Look at that.
So they have the information to a SaaS supported.
Yes number portability available.
Yes.
Concatenated support. Yes.
Right.
So it's really easy to find the information.
You can also see all the guidelines here.
If I go back and I go to pricing,
you can see all the pricing
and look.
So Twilio SMS pricing DNS how much it costs to send here.
Okay.
So just put your country in here.
They'll tell you how much it costs.
Pretty cool.
Right.
And then it tells you how much the phone numbers cost.
Now I will say make sure that when you are signing up for phone numbers through
Twilio, that you're signing up through highlevel and not Twili.
What I mean by that is in the settings
and phone numbers, you should be able to add a phone number.
You want to do that in here?
Nine Twilio.
A lot of people think they need to add
the phone number and Twilio and then it doesn't get synced up right.
Then it doesn't work. Right, guys, add it in highlevel.
Okay.
You can also do other cool stuff like add number pools if you want,
which is cool.
Okay.
So you can do all these things, create a pool.
All right.
So I hope that helps you guys to walk through Twilio and the whole process.
And if you need to set up API,
don't forget to check out my other video on setting up API and like and subscribe.
So you don't miss any future videos for me.
And I'll see you next time.