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- This is the coolest laptop I've ever used.
Sadly, it's also one of the most disappointing.
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Let's review.
The last time you saw the Lenovo X1 Fold on this channel,
I used it to explore all the ways a folding screen
changed the way I used a laptop.
Now that term, laptop, is important because
some folks have called this a tablet,
and sure, it can be used that way.
But at 2.2 pounds, it's really too clunky for that label.
Where this machine finds full expression
is when you treat it like a PC.
With a built in kickstand, it deploys to a 13.3 inch
easel with detached keyboard on a desktop,
collapses to a kind of cyber throwback Netbook for travel,
and finally, folds into the footprint of a hardback novel
when you need to pack it away.
Now because of that novel nature of folding screens,
you might think that the problems I'd found
arise from that flexibility.
But not at all.
In fact, Lenovo's hardware is frankly inspired.
In the almost two year run up to its release,
the company was incredibly open to sharing
how much work went into building a machine
that earns its Thinkpad name.
That's the company's business brand of laptops,
generally held to a higher standard of reliability
because they're aimed at the enterprise.
One of my favorite things from CES 2020
was Lenovo having brought an exploded model
of the X1 Fold for the press to poke and prod,
which we certainly did.
I've twisted the hinges, I've stabbed the screen
and by now I've used the assembled device
on and off for about two months.
I wasn't sure anyone could realize the dream
of a folding screen PC solid enough to stand up
to everyday use, but the X1 Fold does it.
The leather back evokes the premium feel
of an old journal, while the stacked Netbook mode
means you can still work under cramped conditions.
And over the two months I've used it,
there's been none of the loosening or creaking
or creasing you might expect.
The only hardware quibbles I do have are the
Chassis being a little more reluctant to fold fully flat,
resulting in a very slight angle when open,
and an oil slick-like reflectivity of the screen
under certain lighting when powered off.
Incidentally I've seen both of those characteristics
on the Motorola Razor as well,
so maybe these are just typical attributes of
whatever flexible screen LG display provided here.
Those characteristics don't materially affect
everyday use.
I'm more annoyed by the thin, tinny speakers
than I am anything to do with the folding screen.
But while the foldable form factor may not be
the root of the machine's problems,
those problems do start with a byproduct
of its foldable nature.
See, in order to offer full functionality
and its various postures,
the X1 Fold needs a detachable keyboard.
On paper, it's quite clever.
Has a Bluetooth keyboard, it works whether
it's attached or not.
When it does attach, it does so magnetically
and it even charges while it's on there,
fitting perfectly inside the gap between
the screens' halves.
I even got used to the compromises that were made
in the name of miniaturization.
The enter key that I hit instead of the
apostrophe a hundred times,
the fact that typing a question mark means holding down
not just the function key, but the function
and the shift keys.
But I never got used to every 30th word
sprouting extra letters.
A problem that, to be fair, I've experienced on
other Bluetooth keyboards going all the way back
to the Pixel C.
Look at this, every double letter you see here is genuine.
I didn't force any errors for effect.
It's not a problem with the keyboard itself,
since the doubling kept right on happening
even when I paired this thing with the
quirky writer I keep around for when I want
no one to take me seriously at the coffee shop.
And I did have better luck when I stuck to netbook mode
with the keyboard resting right on the device.
But that bundled keyboard has other problems.
A terrible tiny track pad that's finicky
and prone to cursor drift.
There are no rubber feet on the keyboard
so it wanders all over the place if you type on
a slippery table top.
Whatever material the keys are made of,
it's so soft that it starts showing wear
after just two days of use.
And to top it all off, there's no back light,
so if you're trying to type in a darkened plane
or train cabin, good luck with that.
When I put all these problems to Lenovo,
the company sent me a replacement for the retail device
I had purchased, which I really appreciated.
Sadly though, that swap didn't fix any of my problems
and in fact, it brought to light a whole new set of them.
When I tried resetting the first machine,
that reset failed, and without a physical keyboard
I couldn't resolve the issue.
Then a few weeks after I first set it up,
I powered up the replacement X1 Fold
to find that it had forgotten the date and time.
Now, I was able to fix that in the bios,
but then the device put itself into what looked like
some kind of update loop which lasted until
the battery ran out.
Only after an overnight charge and an automated
Windows repair did it start working again, kinda.
Now if you're thinking, hey, you know,
this just doesn't seem like a device that's a great match
for Windows 10, you know I think you're onto something.
This isn't a secret.
From the very first time I saw the X1 Fold Prototype,
it was clear that it was not built for any version
of Windows that we had yet seen.
The Windows 10 operating system is not planned
for the final product.
But rather for the sleeker, Chrome OS competitor
that came to be called Windows 10X.
10X was intended to serve as the launch platform
for Microsoft's new Surface Neo device,
but when 10X got delayed, the Neo did too.
Not so for Lenovo.
The X1 Fold launched almost on time at the tail end of 2020
with Windows 10 Home and Pro, instead of X as options.
And the result, well, (buzzer)
That's what happens when the Spotify web player
and X1 Fold decide to disagree about whether or not
the device should go to sleep.
And that's just the start of it.
A few times a week I'll wake up the machine
to find that it thinks it's in landscape or portrait mode
when it's really just the opposite.
That's part of why Lenovo made its own mode switcher
to help you switch orientations,
but it doesn't always work,
so you need to restart sometimes to get it oriented right.
At one point while "wroting this revie the lay board
just stopped wrpling because Bluetooth stopped wrpling."
Which meant I had to switch over to the built-in
Windows software lay board and its inconsistent autocorrect.
The other limitations aren't really bugs,
so much as symptoms of a system design that's
very specific.
While it's responsive enough for typical browsing
and office tasks, this Lakefield Core i5 cpu
doesn't pack any of the newer niceties
Intel included with its Evo line.
Like the rapid wakeup and better battery management
I talked about on my Asus Zenbook Duo 14 review.
That platform or maybe even Qualcomm's
Always Connected PC Snapdragon would've been
a perfect fit for a device like this.
As it stands now, the X1 Fold is often slow to wake,
and if I'm using it in easel mode with the full screen,
I generally get fewer than four hours of constant use
on a full charge.
Judging from other reviews battery tests,
it seems I would get better endurance
if I didn't have to run the screen at max brightness
almost all the time.
But it's top line output of 300 nits just isn't
bright enough for a machine that's supposed to come with me
everywhere I go.
And I want to take the X1 Fold everywhere I go.
I was the kid who watched way too much Inspector Gadget
and ruins scores of library books by sketching
Penny's computer book into their back pages.
So I've been waiting for that computer book for 30 years.
Today, I like to think of myself as
YouTube's biggest champion of folding screen technology.
And seeing a panel this crisp and durable,
one you can even use a pen on without damaging it,
it's otherworldly.
I know I glossed over tablet mode,
but if you're an artist or a designer with a good use
for this Wacom enabled stylus, this would be next level.
Factor in the revival of cyber punks style
that makes this kinda retro look cool again,
this thing could be incredible.
Unfortunately for a starting price this high
and a bug list this long,
the only thing incredible about it is how badly it's been
hobbled by shipping with a half baked
and badly implemented form of the wrong OS.
Man, I'm sorry, but you can max out a
Microsoft Surface Go 2, toss in a keyboard mouse and a pen
and still save a thousand dollars.
If it ever gets a build of Windows 10X,
I'll be first in line to reevaluate,
but until then, I can't recommend it.
And given the caliber of this hardware
and the potential of the concept,
that's something I'm genuinely sad to say.
If you wanna learn more about Windows 10x,
check out the excellent reporting by comrades
at Windows Central.
Link below alongside some other reviews of the X1 Fold
I think you'll find helpful.
This review is produced following 60 days
with a retail X1 Fold purchased by Mr. Mobile
and a review sample sent by Lenovo.
As always, and obviously in this case,
Lenovo didn't pay for this coverage.
The opinions herein are mine and mine alone.
Until next time, thanks for watching.
And if you can't stay home, remember to stay safe
and mask up while you stay mobile, my friends.