Hey everyone, it’s Tyrone from Tyroneshum.com. A question I get asked a lot is how do I train
my virtual staff? So today, I’m going to share with you a step by step process in how
to train your virtual staff.
So you found your virtual staff and you’re ready to move on and ready to get them start
working for you full time or even if they’re not working for you full time, part time is
fine. Let’s start with the first thing. The first thing is to talk a little bit more
about what you need to do to be able to prepare them so that they can know exactly what they
need to do. The first point I want to note to you is train them only one thing first.
Start them off with one main task.
Let’s say for example, if you want them to run a whole new campaign for Adwords or
you want them to setup a website for you, which is just one project or one task. You
train them up so that they familiarize themselves and get really good at this one task. What
I usually do is before I get them to start on a project is I actually sit down, and I
open up my mind mapping software. The software that I use to be able to generate a mind map
is called Freemind. You can download Freemind if you’ll just run it on a Google search
on the Internet.
It’s basically a mind mapping software which allows you to be able to layout step by step
the path and the process or the screenflow on how you go about getting the project done.
If you just want to break down all the information, that’s a great way to do it and use Freemind
to do that. Now, if you want more of a structure where you just go step by step showing them
a flowchart for example, there’s really good software that I also use called Gliffy.
You can download it or use it in Gliffy.com and that allows you to be able to draw arrows
and boxes to be able to do a nice little flowchart of what you need to be done.
So those are the two pieces of software that I usually use. I start off with Freemind first,
downpour my information and ideas onto the computer, see what it’s going to head and
exactly what I want to do. Then, I jump straight in Gliffy and do a flowchart of exactly where
the tasks of how the processes work. What I’ll do is I take my flowchart and I’ll
put together a step by step instruction of how to complete the task and I start to generate
the videos. The way I generate those videos is either sit in front of camera like what
I’m doing like now or to turn on my computer where I have a little webcam and talk in front
of the camera, I can do that. Or, if there’s a very technical side of things, I turn on
my little software called Jing. Jing project is a free software made by TechSmith which
you can download from Jingproject.com.
That basically captures five minutes of what you’re doing on screen. That way, you can
easily show to your virtual staff or virtual assistant exactly step by step what needs
to be done and how to go about approaching it. So, that’s what I do. I create those
videos and once I’ve created those videos, I’ll upload it to the project management
system. Once that’s done, I’ll send it straight over to my virtual staff and I say,
start from steps 1 to 5 and just learn doing the steps and once you’ve done that, start
doing the work for me. That’s how I go about training my virtual staff.
It’s not anything that’s really difficult, it just takes a bit of time. But the best
thing I can recommend you to do is to take some time out and just set these training
videos out because once you set them out once, they’re there forever. It’ll save you
amount of ample time because once you train up your virtual staff, they can train the
new virtual staff that you hire later on by just giving these same videos to them and
they’ll be able to add tips, points, etc to it. One last thing I want to mention as
well to you is make sure you get your virtual staff or virtual assistant to document everything
that they do so if they implemented a new process, or added some new tips or ideas on
how to make this process better, get them to document it for you and upload it to project
management system. That way, they can always refer back to it.
That’s pretty much on how you go about doing that. Hopefully, that little tip can help
you save amount of time in training your virtual staff because that’s something I find quite
turning point for a lot of people because I find that it’s what holds them back from
taking that next step to free themselves up to do the things that they need to do. If
you haven’t trained the virtual staff, they would still run back and forth trying to get
them to do the same things over and over again.
That’s pretty much what I do and I’d love to hear some more of your feedbacks and comments.
Just put them right below.
Now, if you like more resources like this one, you can find them inside Mass Outsource
Mastermind along with video tutorials and step by step instructions showing exactly
how I use them. To get a 30-day no risk trial membership to Mass Outsource Mastermind, simply
visit FreeVideoSet.com. Until next time, I wish you success in your quest for outsourcing.