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more than four million patients have
registered on my healthy vet with over
2.6 million veterans who have upgraded
their premium My HealtheVet account for
those who may not know my healthy vet is
the Department of Veterans Affairs
online personal health record for
veterans VA patients can upgrade their
My HealtheVet account to premium by
simply going through a one-time
authentification process that can be
done at their local VA medical center or
community based outpatient clinic you
may want to ask your patients if they
are using My HealtheVet
and if not encourage them to do so with
my healthy vet there are so many options
designed to improve their continuum of
care one of those options of
communication is secure messaging My
HealtheVet
creates a safe and secure online
communication channel between you and
your patients at all stages of care from
pre encounter through post care and
ongoing self care management my patients
have discovered secure messaging is a
valuable communication tool that can
open up a whole new dialogue between us
they like how easy it is to request
appointments manage their medications
address test results and provide updates
regarding their ongoing care I like how
it has made life easier for me to stay
on top of appointments and how much more
engaged my patients are and better
managing their health between
appointments speaking of appointments it
is so easy for patients to schedule them
on my HealtheVet veterans can still make
appointments by phone but many patients
have discovered the convenience of the
VA online scheduling feature through my
healthy vet or using the mobile app that
allows them to self schedule and cancel
or reschedule appointments
they can also use secure messaging to
request cancel or reschedule an
appointment to once an appointment has
been made you or your staff may preview
health information via the patient's
electronic health record your patients
will know how My HealtheVet allows them
to review their VA appointments 24/7
they can also receive appointment
reminders cancel or reschedule through
ve text and with the tracking tools in
my HealtheVet they can self enter or
track health information like blood
pressure body weight and other health
measures and prior to their appointment
they can share it with you via secure
messaging or they may being print out of
their data with them to the appointment
with your patients using these tools on
my HealtheVet you have the information
you need to help you make an informed
clinical decision plus your patients
become more engaged in their decision
making about their health and health
care
you can further engage patients by
requesting they use the healthy living
assessment to calculate their health age
and their risk for disease the healthy
living assessment provides a strong
incentive to motivate lifestyle changes
to improve one's health age
there are many VA and non VA mobile apps
available to all veterans covering
various health and education related
topics a great source for accessing
these apps can be found at the mobile
va.gov VA app store where there are
dozens of veteran and provider facing
apps that have been created to help
enhance the relationships between
veterans and their providers apps for
veterans help them manage their health
apps for providers help you manage
workflow and keep important information
at your fingertips all these apps help
bridge the care that you are providing
so your patients can prepare for their
upcoming visits and become more engaged
in their ongoing health care management
patients with mental health issues such
as PTSD or symptoms like traumatic brain
injury can find new ways to manage their
self-care patients with other behavior
related chronic conditions will find
apps available to help manage their
health behaviors monitor their diets and
exercise routines the annie app helps
you support patients and their self-care
it allows you to assign protocols to
your patients for education or reminders
and can prompt them to track and submit
health information your patients receive
text messages that are automated and
condition-specific
and allow them to reply and receive
responses directly from Annie messages
from Annie are motivating and
educational and income so those are
useful tools for pre encounter now let's
take a look at what is available during
the actual patient encounter