Hey business owner. I think it's time you pay attention to some very important
information. Because today's training is all about how you could be ruining your
business without even trying. Watch closely and know the steps to avoid.
Alright, you might as well know straight-up how you're going to ruin your
business because if you're... If you're not paying attention to these reasons how
you're gonna ruin your business, you are going to ruin it.
So, let me save you some time and some energy. And point these out to you so you
don't do these. It seems kind of a weird advice but over the years of working
with business owners, I am very upfront with them and going,
"Hey, let's give you the list of why and how you're going to ruin your business."
Really, without even trying. You're going too make a mess. First one, if you have slow
responses to your clients. That's going to ruin it. People are not in too slow with
these days. They're into very quick. They're into fast-food, microwaves,
texting. They're are the things that move quickly. So for you, find a way to respond
faster. And if you can't give them a totally accurate response
but your response can be, "Hey, I got your message and I'm going to get back to you."
That's a quick response to be able to respond to their email, respond to their
text. But be more quick. That's not how you say it. More quick? Doesn't make sense.
What if you're just prompt? Be prompt on what you're doing.
It shows smarts, it shows that you care and it shows great service. Number 2,
pay attention to this one. If you're using the word maybe. If they ask you a
question. "Hey..." And you're like, "Well, maybe.
Maybe you don't work anymore." It's either yes and I can do this this, this... Or it's,
"You know what? No, I can't. But I would I would I could do this for you." But be yes
and then you customize it or no and you customize it. But cut out the language of
maybe. If you're using the maybe language, they're going to walk right past you. 90%
effort in supporting your clients doesn't work anymore. It's got to
be 100%. 100% passion, 100% delivery. And remember that the person you're working
with your clients, they need help. They don't remember
how things work and what button to push and they don't... They don't know those
things. I know for myself, I've got to remind
myself. Every time I get on a mentoring appointment, my first work is to explain
how the program works. And it's totally fine because I'm going to keep a
hundred percent. Keep them totally caught up. Because I even know for myself,
it's tough for me to remember all the things I do. So, I know that they have a
challenge. So, I make sure they play the hundred percent game. Not the 90%
game. The other thing is if your business is all about you doing better and it's
not about them doing better, whatever your product and service is. The language,
the attitude, the actions have got to be about the client. It's got to be about
them. Their life, their marriage, their kids, their their lifestyle. It's all
about them. If once they start sensing it's about you in some way, that's
not... That's not how it works today. It's got to be all about them. Next, in how to
ruin your business. It's to be unorganized. You I know you're thinking.
Now ,I only work for 9:00 to 5:00. Being your own business owner, it means you get
to have some extra time and being in the office to keep things organized. And it's
super smart to read a book or watch a video about how to organize things. And
if you still can't get the pieces put together then hire somebody to teach you.
Or go see somebody's office where they are more organized. But don't let that
one go by. Even though you're super passionate and you got tons of momentum
you have a bunch of clients and you're unorganized.Iit will catch up to you.Iit
will come up and it will bite you. Because when it's unorganized it will
cause problems sooner or later. So indecisive. Ah okay, couple letters here
need to be switched back around but. But t's it's all good, it's all good. So, here's
something to think about. Here's something to think about. When you
don't know how to answer a client and you let time go by. One day, two days, not
good. It's a whole lot smarter and today, the the client really knows and
believes in the fact of having real good connection with you. So, when you call
them and say, "You know what, I'm not sure quite how to do this. Let's bring you
stir them together, come up with some ideas." Wow,
they would much more appreciate a conversation like that then 1 or 2
or 3 days to go. But was not even hearing from you because you're still
trying to figure out what to do. So today, the client appreciates
connection. And problem solving. When you can demonstrate problem solving, Wow! It
actually shows that you care. But you as a business owner might be thinking, "No."
You're supposed to have all the answers. No. Sometimes we just don't know what to
do. So problem solve with them. And notice how much they appreciate it. You'll be so
much on the happier scale in their mind because you jumped in and we're quick to
respond and to involve them in that problem solving. The last one here is the
attitude of I'll do it tomorrow. Sometimes as a business owner, what that
means is. You get it done tonight. And you delegate other things so you can get it
done tonight. If you ever catch yourself going, "Ah now, I can just do that tomorrow."
You might want to work on some time management. You might want to work on
moving some other things out of the way to get that particular project finished
for the client. Because getting it finished before you go to bed, you know
you'll wake up much much more confident the next day. So, be careful on your
promising and your deadlines that you give people about when you can finish
things and be more on when you can get it done and you really do get it done.
And if you don't, then you apologize. Don't hide an apology from a client. Again,
they're very open in the way the world is today. And you message the client say,
"Hey, I need to apologize I didn't finish that yet. But this is my
new commitment of when it'll get done." So, that will help you be in a much better
place. This 7 though, if you're interacting or creating or being part of any of
these 7, you're going to ruin your this. And don't do that. Your business is
what people are looking for. Your product, your service. It's worth it. Be conscious of
these self sabotages though. Keep an eye out for them. Now, as your mentor, I'm here
for you to point out those things to watch out for and those things to adjust
so that you can be more productive and that your performance can be it of a
much higher level. So, subscribe and get ready for the next training video I'm
going to send you. Stay involved and stay in connection with me because I'm going to
show you what matters. I'm your lifestyle mentor and I'm going to
be there for you every step of the way.
you