>>> AND THAT'S YOUR LATEST
FORECAST.
GUYS.
>> DYLAN, THANK YOU.
TO FACEBOOK NOW.
THE COMPANY GETTING READY TO
MAKE MAJOR CHANGES AND PLEDGING
TO BE MORE TRANSPARENT.
IN LIGHT OF THE CAMBRIDGE
ANALYTICA SCANDAL THAT EXPOSED
87 MILLION USERS INFORMATION.
MARK ZUCKERBERG ANNOUNCING
FACEBOOK IS GOING TO BE MAKING
ITSELF MORE TRANSPARENT TO
PREVENT POTENTIAL RUSSIAN
MEDDLING IN THE 2018 MID-TERM
ELECTIONS BY HIRING THOUSANDS
MORE WORKERS TO VERIFY POLITICAL
ADS.
>> WE HAVE MORE OF SAVANNAH'S
INTERVIEW WITH FACEBOOK'S NUMBER
TWO.
SHERYL SANDBERG.
TALKING ABOUT GETTING THE TRUST
BACK AND TAKING RESPONSIBILITY
FOR WHAT WENT WRONG AND HOW THE
SOCIAL MEDIA COMPANY GOES
FORWARD FROM HERE.
>> FACEBOOK HAS A TRUST PROBLEM.
WOULD YOU AGREE?
>> ABSOLUTELY.
WE KNOW WE DIDN'T DO ENOUGH TO
PROTECT PEOPLE'S DATA.
I'M REALLY SORRY ABOUT THAT.
MARK'S REALLY SORRY ABOUT THAT.
WHAT WE ARE DOING NOW IS TAKING
REAL ACTION.
STARTING ON MONDAY, WE WILL
START ROLLING OUT TO EVERYONE IN
THE WORLD A NOTICE AT THE TOP OF
NEWS FEED WHICH TELLS EVERYONE
WHICH APPS THEY CONNECTED AND
GIVES THEM A WAY TO DELETE.
>> WHY DO YOU THINK THIS
HAPPENED?
HOW DO YOU DIAGNOSE THE PROBLEM?
>> THAT'S A GOOD AND IMPORTANT
QUESTION AND ONE WE CERTAINLY
SPENT A LOT OF TIME THINKING B.
HERE IS WHAT I THINK -- THINKING
ABOUT.
HERE IS WHAT I THINK THE
UNDERSTANDING IS AND WE WILL
STILL LEARN MORE OVER TIME.
AT THE HIGHEST LEVEL, WE WERE
FOCUSED ON BUILDING SOCIAL
EXPERIENCES.
THAT'S A GOOD THING.
THAT'S WHY YOU CAN LISTEN TO THE
FRIEND'S PLAY LIST OR KNOW IT IS
YOUR FRIEND'S BIRTHDAY.
WHAT WE DID NOT DO IS TAKE A
BROADER LOOK AT ALL OF THE WAYS
DATA COULD BE MISUSED AND BE
PRO-ACTIVE AND RESTRICTIVE.
>> WHETHER MEDDLING, RUSSIAN
FAKE NEWS ON FACEBOOK OR THE
LATEST SCANDAL WITH CAMBRIDGE
ANALYTICA, IT DOES OFTEN FEEL
THAT FACEBOOK'S INITIAL RESPONSE
IS TO DISMISS AND DOWNPLAY.
>> LET'S TALK ABOUT ELECTION
INTERFERENCE.
IT IS DEFINITELY THE CASE IN
2016 WE WERE BEHIND AND WE DID
NOT UNDERSTAND THAT FORM OF
ELECTION INTERFERENCE.
WHEN YOU GO BACK TO WHAT PEOPLE
THOUGHT OF SECURITY AROUND THEN,
WE THOUGHT OF HACKING.
THAT IS WHAT EVERYONE WAS
WORRIED ABOUT.
WE ARE FOCUSED ON PREVENTING
THAT.
WHEN THIS FORM OF RUSSIAN
INTERNET RESEARCH AGENCY WAS
PUTTING FALSE AND DECEPTIVE
CONTE
CONTENT, WE DID NOT SEE IT.
>> MARK ZUCKERBERG SAID IT IS A
CRAZY IDEA RUSSIANS WOULD USE
FACEBOOK TO PASS FAKE NEWS.
I KNOW HE APOLOGIZED FOR IT.
>> IT WAS A FLIP COMMENT.
>> HE DID NOT SAY I'LL
INVESTIGATE THIS.
LET'S GET TO THE BOTTOM OF IT.
>> HE DID APOLOGIZE FOR THAT.
WE DID INVESTIGATE.
NOW WE ARE AHEAD.
THIS IS REALLY IMPORTANT.
WE STILL WANT TO MAKE SURE GOOD
HAPPENS ON FACEBOOK.
I WAS IN HOUSTON THIS WEEK.
I MET TWO BROTHERS.
NATHAN AND AUSTIN.
WHEN HURRICANE HARVEY HAPPENED,
THEY JUMPED IN A BOAT AND
RESCUED 20 PEOPLE.
ONE OF WHOM AN ELDERLY WOMAN WHO
WOULD NOT HAVE MADE IT.
AN AMBULANCE COULD NOT HAVE
GOTTEN TO HER.
THE WAY THEY DID THAT IS PEOPLE
SHARED WHERE THEY WERE ON
FACEBOOK.
>> NO QUESTION THAT PEOPLE --
THE PROOF IS IN THE PUDDING.
YOU HAVE 2 BILLION USERS.
PEOPLE LOVE FACEBOOK AND
APPRECIATE IT.
A LOT OF GOOD COMES FROM IT.
THAT IS WHY IT HURTS.
THE BREACH OF TRUST FEELS
PROFOUND.
>> THAT'S WHY IT FEELS PROFOUND
TO ME.
>> DO YOU TAKE IT PERSONALLY? LY
>> PERSONALLY.
I RUN THIS PLACE WITH MARK AND I
TAKE RESPONSIBILITY FOR THE
OPERATIONAL WEAKNESSES WE HAVE
AND THE THINGS WE DID NOT DO AND
DID NOT DO SOON ENOUGH.
I CARE SO MUCH THEY WERE ABLE TO
FIND PEOPLE IN HOUSTON WHO
PUBLICLY SHARED WHERE THEY WERE
LOCATED.
THEY HAVE TO TRUST US TO DO
THAT.
WHETHER IT IS THE NEXT HURRICANE
OR THE NEXT SOMEONE'S BIRTHDAY.
DAILY ACTIVITY.
IF WE DON'T HAVE THE TRUST OF
PEN
PEOPLE, THEY WOULDN'T SHARE AND
THE GOOD WE DO GOES AWAY.
THAT IS SOMETHING I TAKE
PERSONALLY.
>> FACEBOOK CEO MARK ZUCKERBERG
WILL BE ON THE HILL TUESDAY AND
WEDNESDAY THIS WEEK.
IT WILL BE INTERESTING TO HEAR
LAWMAKERS GRILL HIM ABOUT WHAT
WE HEARD SAVANNAH GRILLING
SHERYL ABOUT THERE.
>> I THOUGHT IT WAS INTERESTING
WHAT SHERYL SAID.
THIS IS A BUSINESS AND YOU WANT
TO KEEP CUSTOMERS.
>> WE ARE TALKING ABOUT FACEBOOK
NOW.
THE REALITY IS OTHER COMPANIES
IN THE SPACE THAT ENGAGE IN
SIMILAR PRACTICES AND DO THINGS.