Beside a refrigerator and preps a stove,
a dead washer is the most inconvenient.
Laundry piles up with sweaty clothes
from the gym, lounge wear and baby clothing.
I can imagine how many loads of laundry a family of five goes through.
A reliable washer is essential.
In this video, you'll learn the reliability
of the best brands based on just under
40,000 service calls logged last year by service department.
Your local appliance store is likely
to push you in to buying a top-load washer
instead of a front-load based on reliability.
That's a mistake as you'll see.
We calculate appliance reliability
by dividing the products we service by the amount of products we sold.
It's the fairest measure of initial quality with plenty of data as we
performed over 39,000 service calls last year.
Unfortunately, there's tons of misinformation
on the Internet, mostly because of review blogs or websites do not actually service
a single appliance. They're actually reading,
marketing, sales and advertising pieces.
This advice can lead to some regrettable buying decisions.
Let's get started with front loads first.
Following service rates are based
on a minimum of 20 front load washers and a total sample of over 1,400.
GE's front load washers are newer with unique features.
We only sell the higher-end GE models with more features than the basic LG models.
GE's front-load washers have a 32-ounce detergent dispenser.
An automatic detergent dispenser will also
lower the need for service in the long term.
Most people, maybe you, place too much
detergent in the dispenser, you only need a cap full.
Excess detergent creates foam
and that stays the machine making for an expense of future servicecall.
Auto dispensers prevent
that by dispensing the right amount of detergent needed at the right time.
More importantly, GE is the only company to address mold by having antimold
microband surfaces and a fan inside the machine to dry excess moisture.
What's amazing about LG is that they
manufacture the most reliable and innovative laundry.
Usually more innovative means more service.
For example, their new wash toeer is exceptional using
300 sensors to wash your clothes at the right setting needed.
LG's washers are also the shallowest for easier stacking and fitting
into closets and have a ton of different models, from their popular basic 4.5 cubic
foot WM3400 to the mega-sized models at $2,000 and 5.8 cubic feet.
Earlier we mentioned most appliance stores will most likely push you into buying
a top-load laundry set over a front-load laundry set.
Buying based on reliability between front
and top load is a mistake because they're almost the same.
Have a look.
Speed Queen is the heaviest machine on this list and is made in Wisconsin.
They have two series the quieter TR series and the classic TC series
top-load. The agitation moves with water and is a quieter machine at 43 decibels.
The GE Profile washer has an extra large capacity of 4.9 cubic feet.
They feature a custom dispensing in the back of the machine and plenty of cycles.
I now have an old top-load washer
in my apartment and wish I had GE Profile's knot prevention cycle.
That cycle changes the wash action so
the machine won't knot your bedsheets and blankets.
Like the others on this list,
LG would incorporate many of the traditional front load features.
Their most popular top-load washer is
huge at 5.3 cubic feet. Also features their turbo wash system,
turning a cycle in 30 minutes with five additional high pressure sprays.
Choosing a washer type based on reliability alone is a mistake,
because ultimately, front loaders are more reliable than a top load.
Which is exactly opposite the advice you'll likely be given when shopping.
Still, front load washers are more
expensive to fix and can have mold issues as well.
Both top and front load washers do require
fewer repairs and appliances in general. So the good news is,
washers are one of the most reliable appliances you can buy.
And you should buy a front or top load based on personal preference,
rather than on the assumption one would be more reliable than the other.
Now, if you want to know the functional differences between
the four top-load models and a front-load washer,
then click this video, and thanks for watching.