[Music] The SolarWinds MIB database comes with a collection of MIBs from different vendors. So what if the OIDs
you're searching for on your device are not in the SolarWinds MIB database. That means it will
not be available for management and monitoring in the Hybrid Cloud Observability. To resolve that,
try to update your Hybrid Cloud Observability with a new and updated SolarWinds MIB database.
Every new release of Hybrid Cloud Observability comes with an updated MIB database. It is updated
every few weeks and can be downloaded from the customer portal or installed directly through
the web console if your Hybrid Cloud Observability Server is internet-enabled. You can update between
releases but if you are unable to upgrade to a new release but need a MIB database update
you can do that also. There are two ways on how to update the SolarWinds MIB database. First, you
can download the MIBs database directly from the Orion web console. Just log into the web console,
click settings, and then all settings. That should bring you to this page. Just look for the details
section and click on MIBs management. The MIBs management page informs you about your installed
MIBs database and about the latest version. If an updated version of the MIBs database is available
you can click download. This downloads the latest version of the MIBs database as a MIBs.msi file.
After the download completes, run the MIBs.msi installer and complete the installation wizard.
So accept the terms, click install.
The installer will inform you when Orion Services need to be restarted and restarts
them if necessary. Note that you should run the .msi file on all deployed polling engine, on
domain polling engine, server, ha backup server, and any additional polling engines. If your Hybrid
Cloud Observability Server does not have internet access you will need to go to a computer that does.
Then go to the customer portal and download the MIBs file. You can then take that into
your environment and update the MIB manually. Full directions on this process are in the knowledge
based article in the Success Center. So as you can see you can download that as an .msi file.
For the earlier versions, starting from 2020.2 and later,
or for earlier versions you can download that as a zip file. So what if you have a unique device?
How do you add its MIBs to the SolarWinds MIB database? This is a case where there are still
no OIDs found in the SolarWinds MIB database. Also, even after the update of the MIB database
with the latest releases. So again how do you add its MIBs to the SolarWinds MIB database?
So here's an easy process for you. First is to open a support ticket. Make sure to provide
the information about the make and model of your device and finally attach your device's MIB file
to the ticket and within a few weeks you should get an update to the ticket that the MIB database
has been updated to include your device's MIBs. You can now go to the customer portal, download the
MIB file, and update as we've seen in the previous video. But how do I get the device's MIB file? Good
question. An SNMP walk of the device in question will provide the MIB file you need. We have seen
in the previous video a screenshot of a MIB file. Now let's try to obtain one. Now we already have
one output here an example of an SNMP walk or a MIB walk and this shows you the same screenshot as
we've seen before. SolarWinds supplies a MIB walk utility and you can find this in this location.
You can also install standalone database if you do not have an RDP to the Hybrid
Cloud Observability Server by just going to the download section of solarwinds.com. So let's open
the SNMP walk utility. You should supply the correct SNMP information that is configured
on the device. For example the IP address so let me put the IP address of one of our lab device.
Make sure you put the correct port and the SNMP version, in this case we are using version 2C. The
scan will start at the root of the hierarchy in our example but you can choose to put the
specific OID for a specific metric. Put the correct SNMP Community string then you can
save or choose to save the output as a zip file and then click scan. So we're going to do that
and choose the location to save the file. I'm just going to put that on desktop.
Now our scan is complete and it found three million OIDs and here is our output
for that single device. Once you download and update the database what does it do? The OIDs
you will need will be available to poll. The textual names and information about
the OID and that statistic are all mapped in the MIB file so the update makes that
information available. This also allows the Hybrid Cloud Observability to poll and trap
SNMP messages from that device. But what does it not do? It will not automatically make the
Network Health and Performance Monitoring poll for the new OIDs. You have to add them. It will
not resolve unsupported OID only the manufacturer can resolve that as it's missing on the device. It
also will not make the Network Health and Performance Monitor automatically discover
new devices with the new MIBs. You have to run a discovery or assign pollers. To access the rest
of this training series log into your customer portal account at customerportal.solarwinds.com
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