PEDIATRIC COVID VACCINE?
DR. McGEORGE HAS THAT PART OF
THE STORY AT 6:00.
>> Jason: "HELP ME HANK" HAS
BEEN TRACKING SUPPLY ISSUES,
INCLUDING EMPTY SHELVES AND
TRACKING HOT HOLIDAY TOYS.
>> Karen: HE IS TALKING ABOUT
SHIPPING DELAYS AND IT’S A BIG
ISSUE.
FOR INSTANCE, ACCORDING TO DATA
FROM THE U.S. POSTAL SERVICE,
EARLIER THIS YEAR, 78% OF FIRST
CLASS MAIL WAS DELIVERED ON
TIME, WAY BELOW YEARS PAST!
SO WHAT SHOULD YOU DO TO MAKE
SURE YOUR PACKAGES AND ALL YOUR
ORDERS GET TO WHERE THEY NEED TO
BE?
>> Jason: HANK WITH THE TIPS WE
NEED TO TAKE ADVANTAGE OF.
>> Hank: THE FIRST DECEMBER
15th, THAT’S THE LATEST THAT
YOU’LL WANNA USE GROUND SERVICE
TO PLACES IN THE U.S.
DECEMBER 17th IS THE DEADLINE
FOR FIRST CLASS MILE SERVICE AND
PACKAGES.
DECEMBER 18 FOR PRIORITY MAIL
SERVICE AND DECEMBER 23rd FOR
PRIORITY MAIL EXPRESS.
>> WORRIED ABOUT THINGS NOT
GETTING THERE ON TIME?
>> YES, IT’S ALWAYS BEEN LIKE
THAT SINCE LAST YEAR.
EVERYTHING GETS SLOW.
I’M JUST NOW GETTING MY MAIL
NOW.
>> Hank: IT’S A BIG ISSUE DURING
THE PANDEMIC.
INVESTIGATIONS ARE UNDER WAY BUT
WHAT CAN YOU DO NOW?
FIRST, THE MOST OBVIOUS: MAIL
EARLY, VERY EARLY.
SECOND, IF YOU EXPERIENCE DELAYS
YOURSELF, TRACK EVERYTHING, KEEP
A LOG OF WHEN YOU’RE MISSING
MAIL.
REPORT IT ONLINE AT THE USPS
WEBSITE AND MAKE YOUR WAY INTO A
LOCAL POST OFFICE, ASK FOR THE
MANAGER, SHARE YOUR CONCERNS.
THE USPS ISN’T YOUR ONLY OPTION.
FED EX AND UPS OFFERING YOU
INFORMATION ONLINE ABOUT
SHIPPING DEADLINES AND AMAZON
USING ITS OWN FLEET OF PLANES TO
TRANSPORT GOODS ALL ACROSS THE
COUNTRY.
RIGHT NOW, WE ARE INSIDE AMAZON.
ON ANY GIVEN DAY, THERE ARE MORE
THAN 2 MILLION PRODUCTS IN THIS
FACILITY ALONE MAKING THEIR WAY
TO YOUR HOME AND ACROSS THE
COMPANY.
THEY WERE PREPARING FOR THE
SUPPLY SHORTAGE.
I MEET WITH THE GENERAL MANAGER.
>> AMAZON WAS PREPARING FOR THE
POSSIBILITY OF SHORTAGES, RIGHT?
>> ABSOLUTELY.
THIS YEAR ALONE, AMAZON LAUNCHED
250 FULFILLMENT CENTERS,
DELIVERY STATIONS AND AIR HUBS
IN ORDER TO PREPARE FOR THIS
HOLIDAY SHOPPING SEASON.
>> Hank: SO IF I ORDER AN AMAZON
PRODUCT, HOW CONFIDENT SHOULD I
BE THAT IT WILL GET THERE ON
TIME, EVEN WITH ALL THE
SLOWDOWNS?
>> 100% CONFIDENT.
WE HAVE A TON OF CAPACITY HERE
WHERE WE HOUSE THE PRODUCTS
THEMSELVES.
>> Hank: WHEN YOU ORDER ONLINE,
THE TEAM HERE INSIDE THE
FACILITY LIKE THIS ONE CAN
IMMEDIATELY BEGIN PROCESSING
YOUR ORDER.
BUT YOU, THE CONSUMER, CAN GET
ADDED INFORMATION ABOUT THE
EXPECTED DELIVERY.
CAN I STILL ORDER SOMETHING THE
WEEK OF CHRISTMAS MAYBE AND
STILL GET IT IN TIME, OR ARE
THERE CONCERNS ABOUT THAT?
>> SO DEFINITELY.
ON THE WEBSITE, WE HAVE AN
AMAZING THING THAT SHOWS YOU
WHEN YOU’LL GET THE PRODUCT, SO
YOU CAN SHOP AND IT WILL SAY
EXPECT IT BY THE DATE AND THAT
WILL GIVE YOU AN IDEA, AS YOU’RE
APPROACHING THE HOLIDAY
DEADLINE, CAN I GET THIS ITEM I
NEED IN TIME.
>> Hank: SHIPPING CONCERNS ARE
GROWING AS MILLIONS OF PRODUCTS
OVERSEAS ARE SLOW TO ARRIVE HERE
AT HOME.
>> WE’RE HEADING INTO THE
HOLIDAY SEASON AND EVERYONE IS
TALKING ABOUT HOW IT WILL GET
WORSE AND PEOPLE ARE PANICKING.
>> Hank: SHE’S A SHOPPING AND
SHIPPING EXPERT.
>> ONE OF THE TIPS I LIKE TO
SHARE IS TO STAGGER FREE
SHIPPING TRIALS.
WHAT I MEAN ABOUT THAT IS LOOK
FOR THE DIFFERENT SHIPPING
PROGRAMS AVAILABLE THESE DAYS,
WHETHER IT’S AMAZON PRIME, SHOP
RUNNER, THERE’S SHIPT,
WALMART-PLUS, ALL OF THESE
SHIPPING PLANS THAT OFFER NO
COST WHEN YOU PAY MEMBERSHIP FEE
BUT ALSO OFFER FREE TRIALS.
>> Hank: SIGN UP FOR THE FREE
TRIAL BUT REMEMBER TO CANCEL IT
TO AVOID ANY FEES.
HOWEVER, IF YOU WANT A CERTAIN
ITEM BY A SPECIFIC DATE, YOU MAY
HAVE TO PAY UP!
OUT HERE LIVE.
NORMALLY, THE POST OFFICE WOULD
BE FILLED WITH PEOPLE.
RIGHT NOW, EVERYBODY, INCLUDING
EVERY EMPLOYEE BEING BROUGHT
OUTSIDE BEFORE OUR LIVE SHOT WAS
TO START.
THERE WAS A STANDARD FIRE DRILL.
WE’RE TAKING YOU FROM THE POST
OFFICE INTO THE GROCERY STORE.
WE’LL SHARE IMPORTANT
INFORMATION TO HELP YOU SAVE.
AND ALSO TO HELP YOU AVOID THE
IMPULSE BUYS WHICH I KNOW CAN
COST A LOT OF MONEY.
LIVE HERE IN DOWNTOWN DETROIT,
HANK WINCHESTER, BACK TO YOU.
>> Jason: I DON’T KNOW WHY THEY
WOULD DO THAT WHILE HANK IS
THERE AS HE IS TALKING ABOUT
SLOWDOWNS!
[LAUGHTER]
THE FACILITY IN SHELBY LOOKS
INCREDIBLY HUGE.
ARE THERE OTHER FACILITIES OUT
HERE?
>> Hank: THEY CERTAINLY DO.
THEY HAVE ABOUT 5 OF THEM HERE
IN METRO DETROIT, ANOTHER LARGE
ONE JUST LIKE THAT, THAT’S
AUTOMATED.
AND THERE’S ONE ON 8 MILE.
AMAZON IS MAKING THE MOVE FOR
THE FUTURE TO MAKE SURE THE
ITEMS GET TO YOU IN A TIMELY
MANNER.
>> Jason: REPORT WHERE YOU’RE
SUPPOSED TO FOR THE FIRE DRILL.
>> Karen: THANK YOU, HANK.