My hair's all frizzy.
I'm Cathy.
I'm from Reading, Pennsylvania.
This hair, these clothes
have been pretty much the same since 1986.
I have three children and one grandchild.
My daughter emailed the show
about my hair being this way for 20 plus years.
My friends comment on my hair about getting it cut but I am
out of my comfort zone with that.
I'm afraid of change.
The last time I went into a salon
was maybe 25 years ago.
I'm very nervous about this makeover
because I've never seen my hair anything but long.
But I will not miss these knots.
When it comes to my clothes
it's comfortable clothing.
Sweatpants, pajamas, slippers, leggings,
off the shoulder shirt, this is who I am.
I don't like to spend money on myself.
I like to spend money on my family.
My son is getting married in October
and I would like to look nice for his wedding.
After this makeover I hope my granddaughter
remembers who I am when I go back home.
(audience claps)
Alright, do you have any instructions?
No I just really want my mom to be
in the 21st century and for us to be able to
go to Walmart without her in sweatpants.
(laughs)
Broad instructions I like that.
What's the plan?
Yeah what's our plan for Cathy?
Those bangs are some intense bangs
and there's a little bit of a disconnect
between her bangs and the length of the rest of her hair.
Yeah, I think that that's like the noticeable thing.
Her bangs. Her bangs.
What is hard for me is she does something
that is super common which is she grabs
that box color from the drug store,
and it's a little tricky with the blonde hair.
So we're gonna correct that
but I just wanna give you a little bit of a tip
at home if your watching and you're somebody
that uses box color from a drug store
and you're going blonde.
Just make sure that you don't use a shade that is too warm,
and don't try to go too light
because those two things will make it go brassy
and as you're picking up the box color
also pick up, you know, that violet shampoo
that's good for gray and blondes,
that's really good for cutting the brassy-ness.
Alright so you guys get back to work
and you keep her sequestered.
Like you can take her back there
Oh keep them apart. But keep em apart.
And also Cathy's not seeing herself either so.
Oh she hasn't seen herself.
Yeah, is she comin with me?
Get back to her.
We but him to work for our viewer Kayla
who wanted her mom Cathy,
who had not shopped for clothes in like 15 years
and had gotten stuck in the 80's
at least from the chin up with all of her hair.
There's those bangs he was talking about.
Yeah those bangs.
(audience laughs)
Yeah that's a lot goin' on with that hair.
So I heard there was some tears.
There were some tears, also she hasn't seen herself yet
so I think that's like
She'll feel better once she sees herself.
I have not looked, have you looked?
Nope. No, no ones seen.
Okay!
Oh I love makeovers, I love makeovers!
(audience claps)
I love it!
This is gonna be awesome.
So anything you want us to know before we bring her out?
No let's bring her out.
Let's bring her out, c'mon out!
(upbeat music)
(audience cheers)
You look amazing! Amazing!
And so young and high!
She's crying! Oh she's crying!
Everyone's crying!
Holy man she looks dang good!
(audience laughs)
Turn it around you're gonna freak out.
(audience claps)
Right!
Seriously does she not look amazing?
(audience cheers)
Oh my god you're gorgeous!
Thank you.
Tell us what you did.
So, actually a really big shout out
to my team Daniel and Cassy who work
at Sharon Dorram Color at Sally Hershberger
it's a mouth full but they're on the upper-east side
and they are the team that helped me pull this together.
The big thing was those bangs that gave you a line here
and the long hair that gave you a line here.
When you're 40 it just pulls it down,
you can maybe get away with it when you're 18.
But when you get in your 40's
you have to have more proportions.
But also the bangs are in again.
(audience claps) I loved her as a blonde
but the tone was off and so we just corrected the tone.
We gave her a little bit of roots here
just to give it some dimension and some low lighting.
So we really gave her a proper blonde.
And then I just wanted to say, I mean,
this red dress it's a bit dramatic
but it's a beautiful
But it's beautiful and the shoes are cool.
It just sort of, it suits her.
(audience cheers)