Good morning, good afternoon and good evening. My name is Dustin,
I am a subject matter expert in the systems management space.
Today I will be showing you how to configure SNMP alerts in OpenManage Enterprise and iDRAC.
SNMP is on port 162 and it is required for alerts to populate in OpenManage Enterprise.
First you must input in OME what community string and SNMP version you want
configured. So this is configurable under 'Application Settings' and 'Incoming Alerts',
so what you'll see is that mine is actually already the default of public.
I'm going to go ahead and leave it this way. The main thing that we need to remember is that the
'Community' string must match from here to whatever target you're communicating with,
and the 'Community' string is case sensitive. This is also where you could enable SNMP v3
which we will cover in a different video, it takes a little bit more configuration, and
also where you could change the port if you needed to. But as I said before it's default on port 162.
So that's really the main thing we got to do in OME, so now
most of the setup is going to be at the the target. so we'll start with iDRAC8.
So in iDRAC8 if we go to 'Server Alerts' first thing we have to do is ensure that
alerts are enabled and in our case it is. The second thing we need to do is make sure that
our events are configured that means that all the SNMP traps that you want to have alerts on
the checkbox must be checked and you'll have to go to each page and make sure they're all checked
Then from there if we go to 'SNMP and Email Settings'
the next thing we have to do is actually create a destination
and this destination is going to need to be your OpenManage Enterprise appliance, in my case it is
248 so let's add it.
And we'll hit apply and we'll notice that we also see public the default
community string all lower case and we see 162
and we see our SNMP trap format and the purpose of this video we'll just be going over v2 and v1
and the idea is that you just want to keep it on those unless they specifically want v3
So now let's check out the uh, let's test it really is what we want to do next right? So
now that we have everything set up we want to test that we can even get this trap so we'll
just click this button test in a sim stripe now we can go over to OME we can look in alerts.
Then we see the iDRAC created a test event and that way we know that SNMP can flow from
the iDRAC to OME and since we've configured the settings we know that it's set up correctly so
alerting should work with this iDRAC. So let's do the same thing with iDRAC9.
So in iDRAC9 we're going to go to 'Configuration' then 'System Settings'
and then 'Alert Configuration'. So here the same thing is true alerts, must be enabled,
your alert configuration must have all of your SNMP traps checked. You'll have to
expand a few of these to make sure and there is a quick way to do it using the
'Quick Alert Configuration,you could click all warning critical SNMP traps for all
categories and you'd hit 'Apply'. If I hit 'Apply' here what will happen
is all of these SNMP traps for warning critical will be checked across all of these fields and
IPMI alerts would actually disappear, so you need to make sure that when you are setting this up
you're setting it all up at one time if you're going to do the quick alert. So if the customer
want if the user wants SNMP traps and email then you'll want to check both those boxes.
So same idea as before we, have to go to 'SNMP Traps Configuration',
and we got to make sure that it is going to our OME server IP address, and it is
same thing with 'Community String', check that it's correct port number and trap version format.
So we will do another test trap and see if it makes it to our OME appliance as it should and
as we can see right there immediately it comes in. Traps are real time, so that means that it
has to be configured and set up, then an issue has to occur and you will see it.
So the most common reasons for not getting alerts in OpenManage Enterprise are incorrect
configuration on the target, port 162 blocked between OpenManage Enterprise and the target
and the 'Community Strings' not matching. So that's it, I hope you enjoyed my video
going over alerts and configuration in OpenManage Enterprise. Thank you and have a wonderful day.