Hello, my name is Eric Loya.
I'm an Instructional Specialist with the Success Center, and I'd like to share some of the
resources available to you online through the college's website.
You may be familiar with these resources already but don't know how to access them, or you
might not be aware that these resources are available online; whatever
your situation may be, we want to make sure you know what services are available and how
to access them.
Let's start with the Success Center.
You can find the Success Center page by going to the magnifying glass icon and searching
for Success Center.
Once you're on the Success Center page, you will see four links: math tutoring, English
tutoring, ESL tutoring, and Other Subjects tutoring.
When you click on the link for the subject you need, you'll be taken to another page
with a few more options.
You can click on the drop-in tutoring hours if you have a quick question you'd like to
ask or if you found some extra time you hadn't planned on having and want some feedback on
a project.
Clicking on the drop-in tutoring hours link will lead you to a page of Zoom links, which you can use
to open a Zoom conference.
Make sure you click on the Zoom link that matches the present day and time.
You can also schedule an appointment by clicking on the one-on-one tutoring appointments icon.
You can then click on the make appointment button, and be redirected to a tutoring appointment form.
Fill out the form and click submit at the bottom of the page.
Your appointment date and time will then go through the process of being confirmed.
If you would like to see the hours tutoring is available, you can click on the View Tutor Schedule button.
You can also use the Smarthinking tutoring service, which is available 24/7 and offers
tutoring on many different subjects.
You can sign in to Smarthinking by using your Cerritos College Canvas username and password.
Once you're signed on, search your "Dashboard" and select 'Online Tutoring.'
A new window will open, and you'll select 'Online Tutoring' again.
Then select the 'Click here to continue' button and choose what you want to do from the Smarthinking
Menu that appears.
Next, let's look at Library services.
You can access the Library page by going to the Quick links button, clicking on it, and
selecting Library.
You'll be directed to the Library's main page where you can see their online services including
access to textbooks, databases, research guides, video tutorials, as well as computer services
where you can get help with Zoom or Canvas.
You can also ask a question using the 'Chat with a Librarian' feature on the far right
of the screen.
You can also access the chat feature on the Library's and the Success Center's main pages.
Counseling services are also available online.
You can access these services by using the search icon and typing in Counseling or using
the current student button and scrolling down to student services and clicking on the Counseling
and Guidance link on the right side of your screen.
Once you're on the Counseling page, you'll notice a blue box with important information
regarding recent changes.
Read through this information carefully.
You'll notice that you can submit a question for a counselor, drop in on a virtual counseling
session, or make an appointment for virtual counseling.
And if you have any general questions, you can use the contact information at the bottom
of the blue box to call or email administrative clerks who can provide answers.
During online instruction, students can feel isolated or cut off from campus programs.
Often this is because they are unaware that services are still available through the college
website.
They may require an extra step to access, but trained professionals are waiting to help
you with any concerns or problems you may experience during online instruction.
Remember, your education is ultimately in your hands, but you don't have to go it alone.