Yay.
Hey, guys, Des with T-Mobile.
Today, we are live in the Times Square store.
It has been Note10 and Note10+ day.
We're excited.
We're going to be unboxing both devices live and answering your questions.
So we'll give it a couple--
a few seconds for people to join.
Why don't you take a quick pan around the store.
What's up, guys?
Hello.
All right, all right.
It's late here, it's late here.
Look at everybody out there.
It's very late here in New York City.
It is 10 o'clock, oh my god.
We were supposed to do this hours ago but it
has been crazy, storming weather.
Right now, it's not raining, which is fantastic.
We've gotten Notes, we've got viewers, we got people coming in.
They got a couple.
We got probably comments and questions.
Where are people from?
Tell us where you're from, you guys and we'll give you a quick shout out.
So well, we know we got New Yorkers, we going people from Seattle,
we got people from all over the country.
We're in the Times Square signature store right here, New York City.
We also have signature stores Miami South Beach, Chicago, Vegas.
People are saying hi from Chi town.
Hi, from Chi town.
So Santa Monica, San Francisco.
So great, awesome.
Let's dive right in.
So we've got Note10+--
And then Omaha,
Omaha, Neb-- nice!
Note10+ in aura white and we-- or sorry, Note10 in aura white and we've got
Note10+ in aura glow.
So we'll go ahead and bust into the box real quick.
Here it is, here comes the moment.
There it is, right off the bat we've got documentation.
Whoa.
We've got dust on our phone, better now.
Beautiful.
And there it is--
a brand new Note10 in aura white.
You'll notice the triple camera on the back--
Is there going to be a giveaway?
--SIM card slot-- we'll have to wait and see.
We're doing lots of live things today.
Leave good comments below.
You know what?
Tell us what your favorite color is in the comments below.
We want to know-- is it aura white, aura glow, or aura black, OK?
I want to hear--
I want to see those comments and I want shares on the videos.
That would be awesome.
Yes.
So that is our 10, we'll go inside the box.
Now the boxes are pretty much the same, so we'll--
Does to have a dual SIM?
It does not have a dual SIM, the T-Mobile version does not.
Underneath it does have the most important thing-- the T-Mobile SIM,
We need that.
It's got warranty information.
They love the glow, they love the blue.
We'll get to the glow.
We'll get the glow.
We're saving the, what I consider, the best for last.
People from Hawaii.
Our super fast charger right here.
So this is a 25-watt super fast charger.
We've got the adapter for Smart Switch and we've got the little tool.
We're call it-- like, not the pliers but kind of pliers--
Oh yeah.
--that put in and take--
The SIM pin, or not the--
Not the SIM pin ejector, this is for the S Pen tips, for the spare tips.
So that's in there.
Hopefully, that's reading real well.
How's the quality, by the way?
We are streaming on an S10 5G on T-Mobile's 5G network
here in Times Square.
You can come in and check it out.
You guys have the S10 5G here in the store, yeah?
Nice, all right.
People are asking how big is the 45-watt charger versus the 25-watt charger?
We don't have a 45-watt charger, we have the 25-watt charger here in the box,
all right?
But we'll get back to you will find a--
Great quality.
Yeah?
It looks good?
Nice.
So, cable kind of slowly feed it out there.
It's a USB C to USB C actually.
So I'm a Mac user and I will tell you, this cable is a lifesaver
because when I'm pulling content off, I have a newer
Mac that has USB C. This works great.
It looks like a 4K video is what they're saying.
No--
Yes.
--stop, I can't.
I hope it's really good.
I hope it's really good quality.
We've got a AKG USB C earbuds, stereo earbuds, and then that USB
to USB C cable.
And then, I know no one really cares what's in the box but there it is--
We have someone watching from getting Vietnam.
Nice I was there--
I was not too far away from there.
I was in Thailand recently and I took my S10 5G actually with me.
Great photos.
Documentation, SIM pin ejector tool, quick start guide,
all that other kind of stuff.
When can they start ordering?
Ah, well, that's a great question.
It is-- what is it, 10 o'clock here?
And pre-orders start at midnight eastern time, 9 o'clock Pacific time,
so in just under two hours.
And I'll be--
Awesome. --live on Twitter the rest of night,
until midnight, until pre-orders start.
I want to hear what color you're getting, what your favorite color is,
what you love about the Note.
OK, so there's white.
It's a beautiful phone.
And of course, the white has the white Note pen on the front.
And here, we should do that.
We should take up the pen.
Everybody wants one.
There you go, white S Pen.
Looks good, looks good.
Matches the white of the device, beautiful.
Love it.
Now key specs--
Note10 ready?
6.3.
Note10+-- 6.8 inches.
The biggest, most powerful Note ever.
They've got what are we?
256 onboard memory, you've got eight gigs of RAM
on the Note10 and 12 gigs of RAM-- oh my gosh.
Yeah, 12 gigs of RAM--
How much are phones?
We looked up the prices--
$950.
What is it?
$950 for the Note10.
$950 for Note--
And $1,100.
And $1,100 for Note10+.
Now, there's all kinds of plans, there's lots of great deals,
there's BOGO's, there's offers, there's trade in and trade ups.
All that stuff is available on T-Mobile.com, so go check it out there.
I'm just going to go right for it.
Yay.
All we really want to see is aura glow.
You're gonna see the nice one.
So wait, wait, come back up.
If you guys have not watched our unboxing video, please go watch it.
Leave a comment, tell us what you think.
We did it very differently.
That is a very sexy, slow turn, cool, moody music because these
are beautiful, beautiful devices.
And in that video, we show off aura glow like crazy.
All that's done, we shot that in studio with natural lighting,
natural lighting.
I mean, I guess it's not like sunlight.
We put cool lights in the studio but beautiful, beautiful--
Some people all ready saw it.
Go watch it again.
All right, here we go.
And then can you demo the gestures later?
Yes, I will do-- we can do that.
We can do that.
Yes.
We dealt with it on Instagram story, but we'll see if we can't do it again here.
So we'll move that and it's funny because they all
start with the screen up.
And all the screens are black.
Oh, look at that.
There we go.
This one's-- aw, we kind of cheated and lit this one up a little bit first.
Are we ready?
Wow.
Wow, look at that.
Now that is amazing.
Are you guys getting this?
Yes.
Is that reading OK?
That looks crazy.
Oh look at that.
It's just popping.
Wow.
I know it looks crazy.
Too clean.
I only hope it's coming through that clear on YouTube.
That looks--
There's a new phone smell.
Oh it's so nice.
It's so nice.
Crazy pretty.
I think we're getting some benefit of some Times Square
lighting in the background but this is definitely the place to actually--
People are saying this is their favorite unboxing.
This is a beautiful, beautiful, beautiful device.
So let's compare sizes.
Everybody clap, guys.
Everybody clap.
[APPLAUSE]
--nice, very nice.
Now look-- there we go.
We can see the size difference in devices.
Look at the colors.
It looks good.
Looks good.
Can we see the pen and the glow?
Yes, now the pen on the glow is blue.
We've got an interested person?
Have you seen the new Note yet?
No.
What do you think?
It's pretty crazy.
Check it out.
You want to-- you want to hold it?
So he gets to hold it before anyone else does.
Yeah, everybody wants to watch it.
Ready?
Hey, hey.
Nice.
And then there's the 10+.
Wow.
When can I see it in stores?
What's that?
When can I see it in stores?
They can see it in stores-- in this store--
Yes, in this store tomorrow.
Times Square, guys.
Times Square.
Pretty cool, yeah?
Yeah.
Thanks for dropping by.
So now it's all fingerprint-y.
It's OK, we've got the cloth.
But this store--
You could still see yourself in it.
--there's a few stores around Manhattan that are going to have them, right?
And then there's the store I went out to earlier today at Long Island--
Roosevelt Field Mall.
Roosevelt Field Mall is going to have them in store,
and of course Samsung stores, I'm sure.
We have somebody from the Philippines and India.
What's up, India?
What's up, guys?
What's up?
Thanks for joining.
So any specific technical questions we can ask for you guys,
we've got a couple more minutes on the stream.
Anything we can answer.
Are they 5G?
These are our 4G LTE speed devices.
We'll have more on 5G devices coming.
That's a hang tight.
That's all I can say about that one.
Can't say too much more.
What colors are we going to carry?
All three.
So aura black, aura white, and aura glow.
I think you guys all have seen like, literally the magic of aura glow.
It almost looks like a polished CD.
They're asking about the processor and the RAM.
The processor-- so Snapdragon 855, RAM on the 10.
8 gigs-- There's 8 gigs of RAM.
On the 10+, 12 gigs of RAM.
6.3 inch screen, 6.8 inch screen.
You've got full HD+, and then you got quad HD+.
I don't remember the exact dimensions anymore.
Does it have a headphone jack?
Oh you're killing me.
Let's take a tour.
OK, ready?
Is there a headphone jack on the top?
SIM card-- oh no, this is good.
On a plus, this is SIM card slot and micro SD card
slot, SD card sold separately, legal disclaimer.
Side-- you got volume rocker and then you've got your power and Bixby button.
The other side-- bare, clean.
Look at that skinny rail.
On the bottom, USB C charger and S Pen.
And sadly--
What about the camera?
--rest in peace.
No [INAUDIBLE] found.
Aw.
It does include AKG headphones that are USB
C. On the back, let's talk about the camera.
So we're looking at a plus.
We've got four cameras.
We've got a standard wide wide angle camera, the scanner or main camera,
you've got a telephoto lens, and you've got an ultra wide.
Then, you also have time of flight or depth of field camera as well.
That enables some of your measuring.
You guys maybe saw the displays today with the 3D scanning
and stuff if you watch the unpack of it.
So that is all enabled through this time of flight depth of field camera
as well.
If you guys watch the video, we've got some live focused examples.
The one of my daughter that's on there is fantastic.
I don't know what happened but like, I think
when I uploaded my merry-go-round one, the quality a little bit
iffy but I'll tell you, on device that is a beautiful, beautiful quality live
focused video.
The S10 5G has it and the Note and the Note+ have it.
Everyone wants to know if it's comfortable to hold.
So I love this--
I've been using this black one for about a month and a half,
so there's all three.
Look, mines really, really fingerprint-y.
So there we got two pluses and a little one.
Thanks, right here.
I'm going to come in and clean.
Come and clean, make it look a little better, look a little more beautiful.
There you go.
All three colors.
Awesome.
Nice camera work, Suzanna.
We got that T-Mobile logo reflecting.
Love it, love it.
All right, so--
Beautiful phones.
Suzanna, you've been using a small one.
So here, I'm going to swap.
Suzanna's on--
Hi--
--camera.
--everyone.
What's up?
OK, I've got Oscar and Ray with us.
Hey, guys.
Oscar, you do social media for T-Mobile Times Square along with Ray.
Ray's one of the managers here.
Suzanna, you've been using the regular, we'll call it, the Note10.
You were using a black one.
Tell us what you think.
I love this phone.
So, for me as a girl, I have small, tiny hands.
This is what I've always from a Note because this phone is a little too--
I can't even hold it right.
Yeah, it's too big.
So we would say smaller hand, smaller Note.
Bigger hands, bigger Note.
Yeah.
Yeah and I mean, the trade off is you know,
you get a slightly smaller battery versus the slightly larger battery.
Little bit.
A little bit.
It still lasts me all day.
Yeah, I was just going to how's your performance?
No real problems there?
It lasts all day.
I don't have any issue with my battery.
And then I still have the wireless PowerShare.
Nice and loud.
So you have the wireless PowerShare.
--so I can still get some battery--
I'm seeing I love the regular Note.
I love the glow.
I'm seeing Hi, mom.
Someone said hi, mom.
Hi, mom.
All right, so--
You're famous, right?
Another question is yes, there is a super fast charger in the box.
Yes, and the--
So that's fantastic.
--headphones are USB C.
Thank you for all the compliments, guys.
All right, PowerShare faster now.
Super fast charger in the box, yes.
Thanks for being our carrier, we appreciate-- anything else, guys?
Here, can you guys model the Notes for me?
Everybody hold a Note.
We're going to do one more pass and I think we'll wrap up the stream.
So we've got Note10 in aura white.
Yep.
Note10+ in aura black.
Suzanna's like, oh mine's small.
Ridiculous.
She likes the smaller size Note better.
And then look at that.
This is my favorite color.
That's money.
That's my favorite.
That looks crazy.
You've got money.
Love it, love it, love it.
Fantastic.
All right, I'll take the white one.
All right, fantastic.
Hook it up, hook it up.
Cameras are ridiculous.
I'm getting a question.
They're amazing.
I've checked them out myself and they're amazing.
So I will share, now the cat's out of the bag,
I will share some of my personal photos.
I'll do a little Instagram on Ask Des.
I'll do some Twitter examples and tag what was shot on Note 10+
because that's what I've been carrying.
Cameras are fantastic.
You're going to love them.
They'll do everything.
You guys want to see some of the features?
Yeah, well, go watch the unboxing.
Whatever you need, we'll take care for you.
We'll answer your questions online as well.
Suzanna, anything else?
No.
Let's wrap it up.
You rock.
OK, guys.
Pre-order tonight?
Starting in less than two hours, pre-order Just get aura aglow,
it's the most beautiful thing I've ever seen.
All right, this is Des for T-Mobile and Suzanna, Nelson, Oscar, Ray, thanks
everybody.
Thanks, you guys.
Bye everyone.
Whoo.
Stop it.