hey guys Serg here back with another episode today we're gonna talk about
what is a shared mailbox and what is it used for stay tuned for after the intro
hey guys Serg here back with another video today we're gonna be talking about
what is a shared mailbox now a lot of you guys may not know what a shared
mailbox is in clinical research because you may not have interaction with it
there are only certain positions in clinical research that are gonna have
access to the shared mailbox on a particular study obviously we are
talking about study related shared mailbox other departments other people
in the industry may have shown ah mailboxes for other things but we're
talking about what is a study related shared mailbox but before we get into
that I just want to talk to you guys a little bit about our resume review
program and the excellent preparation interview preparation program we've got
going on - so you guys already know a lot about the resume review program you
can email us your resume at Alli clinical group at gmail.com email us
there guys we'll get you right we'll get you ready
to apply for jobs in the clinical research space we've got a ton of
different options there so email us your resume there and we'll get you right but
with the interview prep I feel like I haven't explained this enough the
interview prep is going to be about an hour long the first 30 minutes we're
gonna pepper you with questions some technical questions some clinical
research really questions and then some behavioral questions and we'll probably
tailor it in advance trying to get a feel for your weak spots and what kind
of tailor it to that in the first 30 minutes then the last 30 minutes we're
gonna break it down if you want to go longer we can go long or - but that's
gonna be the typical breakdown for most people so the first 30 minutes we're
going to pepper you with questions at the back thirty minutes we're gonna
break down your answers to those questions and then we have a bunch of
different options we can send you the recording if you want to listen to that
if you want let's do it over again if you want to kind of help
you know get those questions again and you know kind of go over with yourself
over that we'll have all that for you also so if you're interested in that
email us a leak clinical group at gmail.com or comment down below this
video but let's go ahead and get back to the shared mailbox so the shared mailbox
is something that is going to hold a lot of important email so anytime there is
communication with the site you want to copy the shared mailbox
because the shared mailbox is gonna be able to hold any of those documents that
may have slipped the cracks anything when it comes time to do TMF at the end
of the study or reconcile the TMF during any of the interim analysis that could
happen over the course of a study it can be hard getting in touch with see arrays
in housey arrays or anybody it can be hard documenting those documents
especially with study coordinators being so busy and sites being so busy with all
the studies that are coming out it can be really hard tracking down those
documents so the shared mailbox is gonna be kind of like a last-ditch effort to
try and find some of those documents but also it becomes like a secondary backup
to any kind of site communication or any kind of external communication that can
go in the shared mailbox so you know all the the whole shared mailbox is going to
be given to the sponsor at the end of a study there's gonna have you know all
that stuff in there all that communication between the site
so some studies will even include you know kind of the sponsor in there also
but any kind of important documents are gonna be in the shared mailbox and it's
gonna be a way for people to kind of search if you know if they need to go in
there if people miss a lot of time let's say like people miss like a couple weeks
or a couple months they can go into the shared mailbox and get a kind of idea of
what's been happening on the study just by the sheer volume of stuff going in
there so one of the main things there's gonna be a lot of folders with sites
some people get even more specific they'll put a lot of folders with some
of the vendor information in there so let's say you're working with the you
know a printing vendor you know there are a lot of them out there some people
use FedEx so we'll just say FedEx let's say you're using FedEx they'll have all
the communication with FedEx in there so you know you're talking
money you're talking about numbers that's all gonna be in there any of that
communications gonna be in there and then imagine all the other vendors so if
you got translation services going on you've got you know different things
that need to be translated usually informed consents I need to be
translated to different languages you're going to have to go through a vendor to
do all that unless your company has the capability to do that in-house but all
that conversation all that back-and-forth can be kept in the shared
mailbox so that it is easier for everyone in case someone else needs to
go back and review it it's easy for them to go back and review it so that's the
shared mailbox it's something that is supposed to be copied at any time
there's some sort of external communication or mainly communication
with the sites it's kind of as like a backup kind of as a back-up plan to just
normal email address so that's the shared mailbox typically someone like a
project coordinator or project specialist is gonna be the one
maintaining it just other members of the team like project manager project
specialist project coordinator so the see arrays are gonna be copying and
copying it as well you know with any of their communication efforts so that's a
shared mailbox guys I'm not sure if every single you know CRO or sponsor or
study requires it but a lot of the ones that I've worked with do have a shared
mailbox or some something like it and I think it's it's very helpful it's very
useful definitely comes in handy at the end of a study or when you're trying to
do some TMF and you know you can't you can't retrieve any of those documents so
that's kind of one of the big uses for it that I've seen personally so anyway
guys hope you enjoyed this video about what is a shared mailbox if you guys
don't have one maybe this is something you can implement on one of your studies
a lot of times people in interviews asks a question like hey did you implement
anything new to one of your studies or did you have a good idea that they
actually implemented maybe this is something you could implement if your
study team does not have a shared mailbox so this is something to discuss
and think about guys all right any questions email us Ali clinical group at
gmail.com if you're listening right now go ahead
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