(upbeat hip-hop music)
- Good day guys, Pete Moriarty here recording
one of my favorite videos I've been
looking forward to record which is Outlook versus Gmail.
Now, in my last video, I had some problems
with the final result so I'm re-recording this one.
This is the second run through.
But, regardless, let me know where you're listening in from.
You can just type in below your location.
Or if you'd like to plug your business,
you're more than welcome to do that.
Or just go ahead and say "hi."
Alright, let's jump straight into it.
So, when we move businesses over from the Microsoft world
to the Google world, we gets lots and lots of questions.
We get questions about well, why is Gmail better?
We get questions about, why do I have to change?
Why can't I just keep things the same?
And the interesting thing that we've found
from working with literally thousands of business owners
is that sometimes, with a little bit of change,
all you need is a helping hand.
So if you've ever made a change in your life,
from a technology perspective,
that may have been moving from a PC to a Mac.
It may have moving from M-wire B over to Zero.
You would know that sometimes, something that's scary
and you know, our crocodile brain goes,
"ooh, new things are scary and we should avoid them."
Sometimes it's just a matter of being shown
and we very much believe that with Gmail,
when we show most of our customers
a few cool tricks that you can do inside of Gmail,
they're very quick to make the move.
Now, we've been responsible for over 15000 employees
making the switch over to Google,
and that's across thousands of small businesses,
primarily in Australia, but all over the world as well.
And we're very confident that once you work out
what's under the hood inside of Gmail,
you'll be very quick to be ready to make the change.
Now, first, let's dispel some myths and rumors
and fear, uncertainty of doubt about
what you can't do in Gmail.
Number one is you can't work offline.
Well, actually you can work offline in Gmail,
because you can have up to the last 30 days
of all of your emails synchronized to your Chrome browser
which will automatically allow you to respond,
reply, and even compose new emails when you are offline.
So if you're on a plane, if you're traveling,
if you're sitting at the beach or in a café,
that works fine.
Number two, people complain about
the conversation view in Gmail
and they kinda worry that, oh, well,
everything's upside down, and the new ones
are at the top,
and the new emails are at the bottom
instead of the top like they are in Outlook.
How do you manage that?
Well, that's a very good question.
Inside of Gmail, requires a bit of a mind shift,
the new emails, now that they're down at the bottom,
you've gotta think a bit more like a
message, comment thread on Facebook.
So, if you're on Facebook, when you've got a new comment,
they're always gonna appear on the bottom, right,
well, Gmail works in the same way,
and the reason for that is, you might wanna reply
to one person and have a side conversation,
like you do on Facebook, well, you do that in Gmail
by selecting the email that you wanna reply to,
and reply just to that one,
or if you wanna reply to everyone,
then you go right down the bottom and you reply there.
It's a bit more of a modern way of dealing with email.
And finally, people ask, well, once I move over to Gmail,
will people know that I'm on Gmail?
Will people know that I'm using Google for my emails,
and it'll look "unprofessional,"
well, when you switch over to G Suite,
which is Google's business accounts,
well, you get all of your business domains,
if you work with us, you have all of your historical emails
and folders and inbox and outbox export across properly,
and then, from there, you're able
to get everything done inside of a Gmail account
with your business email address
without anyone even knowing that you're working
from Google in the background.
Anyone who's outside of your business
won't even know that you're using Google,
it's all standards-compliant
and they look like normal emails coming and going.
The signatures, you can do shared mailboxes,
public folders, all those kind of things it's all part of.
Okay, let's talk about some of my favorite features.
Now, storage with email is a challenge.
Once you get over about five or ten gigabytes of email,
which is about a couple years' worth,
or ten thousand emails in your Outlook,
it starts to slow down; search crashes,
the whole Outlook crashes, you start to run into problems
with looking for emails from a couple years ago,
and what Google does to solve that problem
is because everything's online and Google's
supercomputers are doing all of the heavy lifting
with your email, it means that you never have a problem
searching for old emails, you don't have to
drag and drop things into folders
for "important emails" and then archive the rest.
You don't have to worry about searching for old emails on,
where's my mobile phone gone, somewhere around here,
here it is, you don't have to worry about
searching for old emails on your mobile device
because every single one of your emails is available
in the cloud and as long as you've got
an internet connection on your mobile,
you can search for that email from way back in 2011
from that client that emailed you about a quote, right?
So, from Google, you're able to access your emails
from any device at any time, that's the basics, right,
but you're also able to search any email,
and find any email, which is a big game changer.
What that means is, you don't have to bother
deleting emails anymore because you've got
such a massive mailbox that's never gonna slow down
no matter how many emails you throw at it.
The second thing is, it's never gonna crash
when you run out storage because you get 30 gigabytes
of storage with Google, but also, if you need
to search for old emails or go back in time
and find anything, it's available from
whatever device you're accessing from,
so makes it super, super easy and simple for you.
Okay, we've covered storage, we've covered search
and finding emails, and for the clever ones
that are catching on, you'll realize
that if you can search and find every single email,
and you know how easy it is to search with Google,
well, then you don't even need to bother
putting things into folders.
Fry your noodle, little bit, that gets most people.
Okay, let's talk about how Google are using
artificial intelligence inside of your email inbox.
Now, if you're using Gmail
in a personal or a consumer account, you may have seen,
inside the Gmail app on the mobile device,
canned responses, down the bottom,
well they're called suggestive responses,
down the bottom of your email.
So, when an email's received, you get three options of
suggestive responses that Google thinks
you might wanna send back, so if the email
says something along the lines of, "is this approved?"
Then you probably have, "yes, it's approved"
as one suggestive response, one might be
"no, this needs more work" or "this needs a meeting,"
number three might be "call me."
Right, and with one click of a button,
you can press one of those suggestive responses
and it's automatically gonna reply,
stick that in the compose window,
allow you to edit it, and then bang,
you can hit one button and send that off.
So, Google's using their artificial intelligence
and machine learning to help save us time in our inbox,
which is absolutely awesome, and that kind of feature
just can't really come to the desktop
in something like Outlook because
it needs the Google supercomputers,
it needs a live connection to the internet,
and all of that magic kind of happening
in the background, behind the scenes.
Now, what I love about these features
is Google have now just announced
a super-duper cool one called Smart Compose,
and Smart Compose will actually
help you type emails for you,
it will look at the person you're typing to,
what your history is, what's coming up in your calendar,
it will even suggest times that you might be able to meet,
as you're typing, the email's literally gonna be
in front of you, typing the email for you,
very, very cool feature, if you wanna check that out,
just google Smart Compose
or you can search our blog at itgenius.com
Okay, final one I wanted to cover is integrations,
now, with a desktop-based email platform,
you've gotta upload and download
your file attachments all the time,
and that can get a bit challenging
if you're on a slower internet connection.
Now, when you're working in Gmail,
if you need to, for example, attach something
from your Google Drive, with one button you can
automatically attach any file from your Google Drive,
no matter how large it is, could be gigabytes
of gigabytes, and you can automatically
have a link of that file sent off
to the person that you're sending to.
Now, likewise, when you receive emails,
you can click one button and automatically save
any attachment in that email,
from right online from in the browser,
automatically into your Google Drive.
Now, what that means is you don't have to bother uploading,
you don't have to bother downloading,
it's all happening automatically in the cloud.
So, great for slower internet connections,
but also great for keeping your local machine
nice and clean and tidy, and when you send that email,
you don't have to wait for three minutes for the
massive attachment to upload when you send it.
So, if you're in a creative business,
if you're in, maybe, trade construction,
you're receiving design files or CAD files or large PDFs,
or large ZIP files, maybe you're an accountant,
you're receiving massive MOB data files
from those old clients that haven't upgraded yet,
well, these are all useful features
which happen right inside of the Google ecosystem.
Alright, lay your questions on me, guys,
I know everyone has lots of questions,
any time I mention Outlook versus Gmail,
the guards come up and people start telling me
all the ways where, "you won't take Outlook
from my cold dead hands!"
If you've got any questions or you wanna go toe to toe
on why you think Outlook's better,
go ahead and pop a question down below,
I am not afraid to take on your questions
and look forward to chatting to you soon.
Until next time, take care, and of course,
if you're interested in making the switch
from the Microsoft world over to the Google world,
our company, itgenius.com, specializes
in helping businesses make the move,
so you have training, dedicated consultants,
they help with the project management,
we manage all of the migration of your historical data
into the Google data, into the Google ecosystem,
and we make sure that there's no downtime,
there's no errors with the data,
we error check it all and make sure
that it's all perfect before we sign off
and make sure that you're all across.
So, if you'd like any help at all
with getting switched over to Google,
or, maybe you're already on Gmail,
and you just feel like your business
isn't quite getting the most out of the platform,
well, we'd be very happy to help.
You can message our business page
and I'll drop a link to that below,
or you can email hello@itgenius.com,
we'll be very happy to help you out.
'Til next time, catch you in the next video,
cheers!
(upbeat hip-hop music)