What's up guys? My name is Shane.
In this video we are talking about different ways to say 'You're welcome'
and how to answer 'Thank you.'
'You're welcome' is a phrase that is okay
but it's not really used that much.
There are a lot of better phrases that you can use which sound more natural.
So in today's video you will learn
12 different ways to say 'You're welcome.'
Some are formal.
Some are informal.
So make sure you watch until the end of the video
so you know what to say in formal and informal situations.
Are you ready? Let's go!
Okay let's start off with some formal phrases first.
Number one.
I'm happy to be of assistance.
This means I feel good to help you.
I am happy to help you.
This phrase is very formal and not normally used between friends.
Let's pretend you work in a call center
and you're on the phone to one of your customers and you spend 10 minutes helping him.
When you finish helping him, he says to you,
'Thank you so much for your help.'
You can say 'I'm happy to be of assistance.'
This is very polite and very professional.
Number two.
I'm happy to be of service.
This is a very formal phrase
and normally used in places like luxury hotels.
'I'm happy to be of service' means
I am happy to have helped you.
Let's pretend you work at reception for a very luxury hotel.
You have a guest who comes to check in
and when you finish checking him in, he says 'Thank you for your help.'
You can say to him 'I'm happy to be of service, sir.'
This is very polite and very professional.
Number three.
I'm happy to help.
This is also another formal phrase.
Let's pretend you work in a shop and your job is to help customers.
One day you have a customer and you spend 10 minutes helping him
select the product which is right for him.
And after you finish helping him, he says to you 'Thanks for all your help today.'
You can say 'I'm happy to help.'
I'm happy to help.
This is a very polite way to say 'You're welcome.'
Okay now let's look at some informal phrases.
Number four.
No worries.
'No worries' means it's not a big problem.
It's nothing to worry about.
This is a very informal phrase
and it's normally used in casual situations between friends and family.
For example,
let's pretend you help your dad with something
and when you finish helping him, he says 'Thanks.'
You can say back to him 'No worries.'
No worries.
This is a really good phrase to use in informal situations
and it will make you sound like a native speaker.
Number five.
Not a problem.
This is also another informal phrase
and it's normally used in casual situations between friends and family.
This phrase means exactly what it says.
It means it was no problem to help
or do what you did.
It didn't inconvenience you.
Let's pretend you help your mum bring in some shopping from outside
and when you bring in the shopping, she says to you 'Thanks.'
You can say back to her 'Not a problem.'
Not a problem.
This is a very common phrase we use to say 'You're welcome'
in informal situations.
So try it yourself and you will sound like a native speaker.
Number six.
It was my pleasure.
This phrase can be informal or formal
depending on how you use it.
'Pleasure' means a good feeling.
So if you say 'It was my pleasure', it means I felt good to help you.
Let's pretend you are a job interviewer
and after you finish interviewing someone,
the person you interviewed says to you 'Thanks for your time.'
You can say to them 'It was my pleasure.'
It was my pleasure.
But if you want to make it less formal, you can just say 'pleasure'.
Pleasure.
This is much less formal than saying 'It was my pleasure.'
Number seven.
It was nothing.
This phrase is informal
and can be used in most situations that aren't really formal.
'It was nothing' just means it was no problem.
It didn't take any effort to do what you did.
Let's pretend your friend just had a baby
and you babysit your friend's baby for the day while she's at work.
And when she comes home from work, she says to you,
'Thanks for looking after my baby today.'
You can say 'It was nothing.'
It was nothing.
This is a really nice way to say 'You're welcome.'
Number eight.
Anytime.
This phrase is
informal and it can be used in most situations that aren't really formal.
'Anytime' means exactly what it says.
It means you are happy to help that person at any time.
Let's pretend your friend calls you and he asks you
about computers and you help him with his questions.
When you finish talking, he says 'Thanks for all your help.'
You can say 'Anytime.'
Anytime.
This means he can ask you any time.
This is a really nice way to say 'You're welcome.'
Number nine.
Don't worry about it.
This phrase is
informal and it can be used in most situations that aren't really formal.
'Don't worry about it' means exactly what it says.
It means don't think about it.
It was not a problem to help
and you don't have to say 'Thank you.'
Let's pretend your friend asks you to borrow fifty dollars.
And you give him the fifty dollars to borrow and he says 'Thanks so much',
You can say 'Don't worry about it.'
Don't worry about it.
This is a really nice way to say 'You're welcome.'
Number ten.
Don't mention it.
This phrase is informal and it can be used in most situations that aren't really formal.
The word 'mention' means to talk about something.
So if you say 'Don't mention it', that means don't talk about it.
It was no problem to help.
Let's pretend you help your friend do a university project
and at the end he says to you,
'Thanks so much for your help. I really appreciate it.'
You can say 'Don't mention it.'
Don't mention it.
This is a very good phrase to say 'You're welcome'
and you will sound like a native speaker.
Did you know that
if someone says 'Thank you' to you,
you can sometimes reply by saying 'Thank you' back to them?
Let's pretend you help your friend with something
and after you help your friend,
that friend buys you a really expensive watch to say thank you.
And when he gives it to you, he says,
'Thank you so much for all your help. I really appreciate it.'
You can say back to your friend,
'No, thank you.'
No thank you.
And note here how I really emphasise the word 'you'.
I don't say 'No, thank you.'
I say 'No, thank you.'
So remember, if you use this phrase,
make sure you emphasise the 'you'.
And the last phrase for today is
'You are welcome.'
Huh!?
'But Shane, you said you were teaching us different ways to say "You're welcome."'
Well, listen again. I said 'You are welcome.'
When we say this, we really emphasise the 'are'.
You are welcome.
Not 'You are welcome.'
So try this phrase if you really want to put some energy into your speech.
Okay, they are the 12 phrases for today.
But before we finish the lesson,
let's have a little quiz to see how much you remember.
Are you ready? Let's go!
Number one.
You work in a very expensive hotel.
You help your guest with something
and your guest says to you 'Thanks for all your help.'
What can you say back?
Well you can say one of the formal phrases that we learned today
such as 'I'm happy to be of service'
or 'I'm happy to be of assistance.'
Number two.
What does 'Don't mention it' mean?
'Mention' means to talk about something.
So if we say 'Don't mention it' to say 'You're welcome', it means
it was no problem. You don't have to thank me.
Number three.
What does the phrase 'It was my pleasure' mean?
'Pleasure' is a good feeling so when we say 'It was my pleasure',
to say 'You're welcome',
this means it made me feel good to help you.
Number four.
Let's pretend you help your friend with something.
Your friend says 'Thank you'
and you want to let your friend know that
your friend can ask for help whenever he needs help.
What can you say to him?
You can say 'Anytime.'
Anytime.
Last question. Question number five.
What are three ways you can say 'You're welcome' in an informal way?
You can say 'No worries.'
Not a problem.
Don't worry about it.
Or any of the other phrases that we looked at today.
Okay that is the end of the lesson today.
Comment down below and let us know:
What is your favourite phrase from today's video?
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