- She tackled the other lady and she bit her
and we had to call security.
(upbeat music)
I worked every Black Friday, ever.
And so, one year working at the store
and a woman and her husband came into the store.
Basically, the husband really had to go to the bathroom.
We don't allow retail shoppers to use our bathroom
because it's in the stock room
and it makes it really easy to steal things,
so we just basically directed him to the food court.
We're like, "The food court is that way.
"If you'd like to use that bathroom, you can,
"but we can't allow you to use our bathroom."
They were furious at us that
we wouldn't let them use the bathroom.
They walked out the store.
Apparently this man, he couldn't handle it or something
because he literally pissed himself right outside our store,
so the lady ended up coming back in and she cussed us out.
- So, Black Friday, you have to be security officers,
you have to be babysitters.
Basically, you have to run that store like it's your baby.
So, we had issues with customers coming in,
stealing merchandise, but our managers would always tell us,
you know, "You're not allowed to go
"and confront the guests, the customers.
"You can't ask them, "Did you just steal that?""
So, you had to act cool.
And so, what my manager would tell us
is you would have to go up to them,
say somebody's stealing, I don't know, a Dream Angels bra,
so you would go up to them and say,
"Hey, ma'am, I see you really like that Dream Angels pushup.
"Could I interest you in some matching panties?"
And normally, the customers would be like,
"Oh crap, she just saw me steal."
They would put the items back and walk away.
(laughs) Where I lived, they'd be like, "Sure."
And they would take the panties
and stuff that in their bag, too,
thank you for helping them steal, and walk out the door.
Yeah, that pretty much happened, especially on Black Friday.
- Okay, so I used to work at
a very predominant lingerie store
that would give out tote bags for Black Friday
and inside the tote bags were little trinkets
like a lip gloss or perfume or something.
So people go totally bananas for these tote bags,
so one Black Friday, we opened the store at midnight
and we were outta those tote bags,
I think, within two hours.
People were so angry, so mad, that we called corporate
and we're like, "Whatta we do?"
And they said, "Shut the store down."
So, I was in charge of closing the gate, which was not fun.
I literally had to push women out of the way
and be like, "We're closing the gate,
"our store is closing, we're outta tote bags."
People were banging on the gate,
women were fighting with other women for these tote bags.
It was so, I was traumatized.
It had to be in the hundreds.
Our store was massive, we were one of
the largest stores in the area and, I mean,
they were like (whisper roars), they were banging.
And we had to put a note that said,
"Corporate made us shut down.
"We'll open back at our normal time."
And then, I just wanted to tell everyone,
I was like, "Go home and eat some turkey
"and chill out 'cause this is nuts."
- Black Friday is a time where a lot of
college students tend to go to the mall.
We have a lot of party lights in our store,
so when you have party lights,
college students are going to show up
and try to grab as many deals as they can
'cause they're tryna have fun during the semester.
We had one party light set in particular that
people, I don't know why they wanted this
'cause it was really cheap looking in the first place.
Basically what happened was there was a middle-aged mom
who was tryna get it probably for their daughter,
probably for them, I don't know,
they grabbed the speaker system at the same time
as one of the college girls and they decided
that it'd be real cute in the middle of Black Friday
to start playing tug of war with each other.
This middle-aged mom had a baby,
I don't know if I mentioned that, but she had
a whole baby in her little carriage over here.
They started fighting, she started
throwing shirts at her and that baby was crying,
to the point where the college girl,
I don't know who raised her, but she tackled the other lady
and she bit her and we had to call security.
(inhaling sharply)
- Black Friday is a traumatizing time
for employees who work in retail
and shop on Cyber Monday, just do that.
- Stop going to Black Friday, please.
Them people don't wanna be there,
you really shouldn't wanna be there.
I know you wanna go because it's a zoo.
- Don't just go hoo-ha crazy (laughs)
overspending just because, you know,
you see a price tag that's a little bit slashed.
(mellow jazz music)