hello and welcome back to the kcc
channel i'm rob and i hope you are
having a wonderful day today today we're
jumping into some malicious compliance
before we start check out our comment
chameleon of the day bernie evans if you
want your comment featured comment down
below there's a chance we'll pick it for
the next video our first story today
comes to us from ranting url tag office
wants more paperwork i shall oblige
let's jump right in when i was
transitioned out of the military i
naturally went back down to my home
state this meant i had a lot of adulting
to do setting up my new life so i get up
early one morning and start knocking
things out on my to-do list license
renewal medical stuffs change of address
etc etc due to this i was rolling around
town with every scrap of paperwork about
me in existence well the day is going
great and i'm down to my last task
registering my car with the tag office i
pull up to the place with 30 minutes to
spare grab the few necessary documents i
googled the process before and knew
exactly what i would need and head
inside there are only two others in line
and i'm at the counter in no time i
explained to the lady at the counter
that i'm transferring my car back to my
home state and am looking to get a
veteran's tag she kind of rudely might i
add tells me how much it costs but their
card reader is down and i need exact
change in cash she then tells me where
an atm is it's about a 10 minute walk
and still wouldn't give the exact change
i needed not having cash on hand i shrug
and walk out the door i get two steps
out and remember this type of
transaction is free for veterans in my
state i walk right back in and explain
this she starts the process but appears
very agitated we get to the part where
she starts asking for documents and i
start providing after seeing everything
i have she starts claiming my proof of
residence isn't enough and i need at
least two different utility bills and
the cable bill i had in my hand wouldn't
work which was total bs at this point i
figure out what she's trying to do she
just doesn't want to deal with me and is
trying to run the clock down until they
close by giving me arbitrary demands for
paperwork i shouldn't be able to dig up
in the next 20 minutes
very well i respond cue malicious
compliance i walked back to my car grab
my file full of neatly organized
documents and spend the next five
minutes shuffling them like playing
cards wait till five minutes before they
close and walk back in accordion folder
of chaos in hand i slowly walk up to her
counter yet again
she is not happy to see me back i set my
folder onto the counter and ask what
were those documents you needed she
tells me but tries to double down and
names off more stuff this time bad idea
on her part i start thumbing through my
folder as slowly as i possibly can going
from a to z flipping past every piece of
paper in this thing removing documents
as i find them and start organizing them
into sections on the countertop it took
forever once finished i slowly and
carefully explain each section so over
here you have two months worth of cable
bills a power bill water bill phone bill
with associated receipts for payments
rendered here you have my birth
certificate social security card two
separate passports state issued id and
driver's license that's followed by
original discharge papers military id
and a copy of my original orders now
here is my leasing agreement for my
apartment along with four money orders
and receipts for the past four months of
rent paid lastly over here we have a
bill of sale for my car proof of
insurance five years worth of vehicle
registrations and vehicle title is there
anything i've missed without a word she
starts banging away at her keyboard a
minute later asks me what type of
license plate i want i tell her the one
i was getting was supposed to display an
award i received while in the military
she smugly tells me i need proof i
earned said award cue five more minutes
of slowly digging through paperwork i
pull out the completely unnecessary
award sheet and then point out it's also
listed on my discharge paperwork already
in her hand
five minutes spent updating my info in
the system without even looking at the
paperwork i provided and i left with a
brand new tag in hand 30 minutes after
they were supposed to have closed i
still laugh about it too this day people
like that are the reason why most people
hate going to the dmv or mto i've
noticed that where i live as well
because i think that only one time that
i've gone in to register a vehicle or
update my plates the person behind the
counter has actually had a smile on
their face most of the time it's just an
ugly scowl to quote patty from the
simpsons bart there are days we don't
let the line move at all we call those
weekdays do me a quick favor and take a
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our next story today comes to us from
writespurdo42.
don't tell me your designer knows what
she's doing she clearly doesn't let's
jump right in if you read my story about
my boss who accidentally fired herself
no one can fire my boss so she does it
herself kcc's note you can find this at
the beginning of video 878 this happened
a couple of years later in 2008 at the
time i was working for a direct mail
company that also had a 17-foot canon
color laser printer so we could do
specialty print jobs i had been in
marketing for 15 years at this point and
while i wasn't a graphic designer i knew
enough to have intelligent conversations
with real designers a quick graphic
design lesson when designing for printed
products you can't put anything behind
your photos or graphic elements that is
if you stick a blue background behind a
photo your printer thinks it's supposed
to print the photo and the background
the photo will look like it's at the
bottom of a swimming pool to avoid this
you have to cut out a box the size of
the photo called a knockout and put the
photo inside the box that way you don't
print the blue background under the
photo got it anyone who understands how
to design for print knows that one
simple trick i had a marketing agency as
a new client and my contact was the son
of the owner and he thought he was hot
crap it took everything i had not to
roll my eyes whenever i met with him
we'll call him johnny big shot johnny
big shot wanted 500 brochures for a big
real estate agency client it was only
250
so not a very big job no problem i said
does your graphic designer know how to
design for print oh sure she just
graduated from college and has her
degree in graphic design sure but most
people don't print things anymore so
most designers don't learn it are you
sure she knows how to design for print
johnny big shot assured me that yes his
designer was also hot crap and knew her
stuff so when you get her file just
print out the order don't mess with it
at all he said i rolled my eyes in the
car so hard i saw the back of my skull
the file the designer sent over had
large black polka dots as a background
on the entire page with a large red box
in the middle my production manager
showed me the sample and you guessed it
the black polka dots showed through the
red box should i fix this ask the
production manager ah no i said smiling
johnny bigshot was very specific about
not messing with it i told her about
johnny bigshot's designer and she
cackled with evil delight she printed
the job and our delivery driver
delivered it the same day a few hours
later i got an angry phone call from
johnny bigshot demanding my presence at
the agency i showed up and there's
johnny big shot white knuckle clutching
one of the offending brochures what the
hell is this he demanded winding up to
make this whole thing my fault i know i
said it looks like crap doesn't it
you're god damn right it does why does
it look like this i paused took a breath
and said do you remember when i kept
asking whether your designer knew how to
design for print yeah and you told me
that she absolutely without question
understood all that yeah he wasn't sure
where this was going but he wasn't
liking it well she doesn't i said
because people who know how to design
for print know that you never put a
background behind other graphic elements
they know you need a knockout behind the
photo yeah but and we didn't fix the
problem on our end because you told us
to absolutely not touch it at all yeah
but if you'd like we can rerun the job
for you and even though it was your
error he gave a pained gurgle we'll
rerun the job for half the cost half
exclaimed johnny big shot my boss wanted
to charge the full amount but i talked
him into half for you he didn't and i
hadn't just have your designer fix the
problem and resend it and we'll get it
done for you tomorrow we could have
fixed the error but i wanted the hotshot
designer to learn how to fix her own
error so she didn't make it again she
fixed it we ran the job early the next
morning and i hand delivered it to the
client myself by lunchtime our client
was happy their client was happy and
they always gave us print ready work
from then on well one thing's for
certain it's very true that some people
learn by paying attention and some
people can only learn by failing i think
we know which type this customer was
interesting to note that in the comments
section for this story there's a whole
bunch of people that work in the print
industry and a lot of them are saying
that they've never come across an issue
like this before and have no idea what
op's talking about
our next story today comes to us from
sector 17 underground sure i'll
photocopy 20 incorrect induction forms
for you let's jump right in okay
background so i work security at a place
i won't name one of our duties is to
make sure any contractors working on
site are inducted this is done by having
them fill in a pretty basic multiple
choice question sheet which takes a
couple of minutes it's not much of an
induction but it covers basic safety
stuff anyway our security office is
pretty small so normally we give people
the paperwork and send them away to fill
it out they can even email it to us if
they want of course the contractors love
this as non-english speaking workers are
pretty common and we tend to get stacks
of inductions coming back with eerily
similar handwriting and sometimes the
same mistakes i've raised the issue
before
but if management doesn't care then why
should i believe me i've gotten into
scraps with my immediate manager before
about how lazily things are run and
nothing is ever done
so i've stopped caring as long as it
doesn't get too insultingly obvious so
yeah one day it got pretty insulting we
get a guy come in who's a little
ballsier than usual he's got an
induction sheet already filled out and
asks me to photocopy it 20 times to be
clear all the questions have already
been answered he basically just wants
his crew to sign their names on it i
obviously say no because even i have
some standards but my manager insists
that i just do it we get into a little
argument my manager takes me aside and
basically gives me a rundown of how sick
and tired of my crap he is my crap being
that apparently i'm the only one who
complains about the low standards of our
work and how it would make everyone on
the team liable if anything ever went
wrong he tells me to just photocopy them
and that's that
okay so i give up go to photocopy the
inductions as i do i realize that it's
actually the wrong induction sheet i
don't know where he got this particular
form from but it has 14 questions
instead of 12. and on top of that 4
questions a full third of this very
simple induction are incorrect nice so i
photocopy the inductions and hand them
over sometime later we get 20 inductions
scanned and emailed to us holding in my
laughter i reply to the email see seeing
in our higher up manager as his
procedure informing them that not only
is every single induction riddled with a
large amount of errors but that they
also appear to be identical and that
it's not even the right form to begin
with within minutes we get a call from
our hire manager wanting to speak to my
immediate manager i can't hear what's
being said on the other side but my
immediate manager says that he
photocopied the inductions and i hear
muffled screaming coming over the phone
my manager then nervously backtracks and
says that i photocopied them the phone
is passed over to me and i tell my
higher up manager exactly what happened
the phone goes back to my immediate
manager and the screaming resumes my
manager ends up taking the phone call in
the back room for about 10 minutes when
he comes out he's obviously shaken and
passes on to me that that group of 20
contractors will now be instructed to
come in one at a time and fill in the
paperwork in person while my immediate
manager supervises them since then my
manager seems to have suddenly become
very concerned with occupational health
and safety oh let's take a guess at some
of the words that were heard on that
phone call how about liability insurance
fired fraud osha and lawyers i think
that about covers it it's crazy how your
boss tried to dump the whole thing on
you but i'm glad you didn't bend over
and take it and actually told the hire
manager exactly what happened
our next story today comes to us from
artful mortician chick tries to gatekeep
my nationality time to ascend to a form
further beyond let's jump right in for
context i am a 20-something
british-american male living in a very
southern and under-educated part of the
us i have been here for a while now and
generally when i tell people where i'm
from i get a little pushback because i
don't really have as thick of an accent
anymore on to the story i work in a
small office we have a rolling line of
temps that come and go most of them are
barely high school graduates or people
with very little in the way of worldly
experience this is important for later
so one day they bring the usual parade
of new hires around and i do my
introduction hi i'm opie i'm one of the
recruiters here at company x i'm married
with two dogs and i'm originally from
the uk normally this is just a throwaway
line that i use as an icebreaker and it
normally rolls right off until this one
wonderful young woman pipes up um you
don't sound british she of course left
out the tea very purposefully sorry love
forgot the coat and tails at home i say
as i drink my twinnings the group kind
of laughed it off and i figured it was a
pretty open and shut deal
nope a couple of days later word gets
around that this chick has been telling
a bunch of people that i'm not british
and that i'm lying for clout she said
that i don't even sound british and that
she is dating a british guy and knows
how they act so rather than be a mature
adult i do the very british thing of
malicious compliance i need an intern to
bring me some tea would you mind
climbing the apples and pears and
pouring me a cup of rosy lee i started
wearing three-piece suits a pocket watch
and a monocle i found at a thrift shop i
went super saiyan 3 british obviously
about three hours into the first day my
boss wants to know what is up i tell her
and she finds it so hilarious that she
assigns that intern to me for the rest
of the day i kept using odd british
rhyming phrases and sayings and she
would have to keep asking me to speak
normal i would reply but i thought you
know how as british people act she
quickly realized her error and we've
been cordial ever since nowadays i keep
my old red passport in my desk drawer
just in case someone pulls that stunt
again and for the record i'm not british
i'm english and a scouser at that well
op at least they weren't mimicking your
accent the whole time that's something
i've had trouble with in the past you
talked to somebody on the phone they
have a little bit of an accent whether
it be a british accent or just a down
south accent and you can't help but
mimic it ah it's horrible check out all
four ops linked in the description down
below i thank you for watching i hope
you have a wonderful day and we'll see
you tomorrow