JARRETT JOYCE: That's it over there, isn't it?
CLIENT: Yes.
If you'll notice, it's even taller than all
of these other carriages.
JARRETT JOYCE: I see that.
This thing is 12,000 plus value.
12,000?
What's pissing me off now, is you've got a Mickey Mouse,
matchbox trailer out here to put a $12,000 piece of gold in.
These things usually go by semi.
I want it to roll off the trailer--
Yeah.
--in Texas, looking like it does today.
JARRETT JOYCE: I can already tell you the height's
going to be an issue.
Hold on right there.
Hold on.
Phew.
77 and 1/2 inches ain't even going to start getting there.
Where did you drive to to get here?
Winston-Salem.
Mhm.
One of my North Carolina hillbillies
that don't have a tape measure.
Why in the hell they send a little bitty
truck like this out here to get a carriage like this,
I don't know.
It still ain't going to go in there.
I don't know what this guy's problem is,
he's just on me for no reason.
It's got to be there Thursday, there
aren't no two ways about it.
Then we've got to figure out a way to do this.
I mean, do the wheels come off?
CLIENT: I don't want them to.
JARRETT JOYCE: I don't want to take
the wheels off either, but--
CLIENT: I don't have a choice, at this point.
If we get it in here, you get it there.
Take that nut off.
JARRETT JOYCE: That dovetail.
Boy, this guy here, he's an expert all right.
Trying to take the wheel off and he ain't took the nut off yet.
This guy is quickly becoming the villain of this fairy tale.
CLIENT: All right.
Let's go see if we can roll it back, just for the hell of it.
Whoa!
It ain't even close.
JARRETT JOYCE: We've got to figure out a way to do this.
Uh oh.
CLIENT: Put the [inaudible] back on the hub.
That way, you won't be forgot it when you get there.
All right.
CLIENT: Pull now.
JARRETT JOYCE: All right.
CLIENT: That got it?
JARRETT JOYCE: Yep.
It should have been a simple operation.
I just want him out of here at this point.
And I hope you won't have any problems?
JARRETT JOYCE: Can't be more than I've already had.
Was I happy with it?
No.
It took us 3 and 1/2 hours to do a 15-minute job.
And he's running way behind time.
JARRETT JOYCE: I'm not but 15 hours
late, or something like that.
CHANCI MOWRY: Another hour and 15 minutes tardy today.
JARRETT JOYCE: It's nice to meet you.
How do you plan on getting my carriage unloaded
without getting it damaged?
I don't know.
What kind of help do we have here?
I thought that's what I contracted you for.
No wheels on it.
Man, if I would have known it was going to be like this,
I would have just hauled it myself.
Please come help the shipper so there's no damage done.
This lady is treating me like I'm
the bad guy in this fairy tale, but I just
must be cursed or something.
Hold on just a sec.
This is just ridiculous.
If we get four on each side--
I mean, we just need to move it back a little bit.
All right.
1, 2, 3.
Oh!
Oh.
You all right?
CHANCI'S BROTHER: Oh no.
Well, that's scary.
Oh shit.
CHANCI MOWRY: Oh my god, is he all right?
He just hurt himself.
Here, put your head down.
I've got a towel right here.
CHANCI'S BROTHER: That's my back.
HELPER: Did you hear it pop?
Yep.
CHANCI MOWRY: We're going to go ahead and call
the paramedics out here.
Hey Chanci, I'm sorry I screwed up your day.
It wasn't you that screwed it up.
The shipper shouldn't have had to have extra help.
What happened?
When we were lifting, I think--
it's just his back gave out.
What a day.
My brother's hurt, and let's see if the carriage
can even get out in one piece.
I hate to see anybody hurt, and especially
because I don't have the right tools
and equipment to get it out.
That's all on me, and I don't like that.
The ambulance is getting him now.
What a great start to the weekend.
I did not imagine this could ever happen.
Chanci's brother is on his way to the hospital,
and we've still got the carriage to unload.
HELPER 2: What are we doing?
Is this day ever going to end?
[grunt]
About 45 minutes just to get the thing out of there,
how much longer is it going to take?
This is, by far, my worst shipment.
I'm worried about the guy that went to the hospital.
As long as this has taken, and we have my guys out here,
and now I have a family member hurt.
I'm pretty sure you can just give me a bill.
I show up late.
Brother has a hurt back.
At this point, I'm not worried about getting paid,
I'm worried about getting sued.
I just want this one to be done.
And get the-- there we go.
Man, after this nightmare shipment,
I've got to give her a big discount.
Cost me a new paint job on it.
Oh no, this is unacceptable.
Cracked through the board.
This is absolutely, without a doubt, my worst shipment ever.
That's definitely unacceptable.
What else can go wrong?
CHANCI MOWRY: Velvet seats, y'all.
This fairy tale sucked.
Backing it in.
Thanks.
All right.
Anything else going to happen?
How much am I getting paid?
[laughs] And what-- what's your bill?
It did get here in one piece.
And the paint-- you know, just a little wear and tear.
Scratches aren't a big deal.
But you got the job done.
After this shipment, I think I might
need to change my strategy and pay attention to dimensions.
Actually, I got paid, so nah.
Thank you very much.