hi everybody my name is Richard McMunn
from the interview trading company past
my interview com and in this tutorial we
are going to cover the nursing assistant
interview and in particular I'm going to
give you a whole host of sample
interview questions and suggested
answers to help you to pass so before I
get into those a very warm welcome to
this tutorial
that is me there on the right hand side
my name is Richard McMunn and I've been
helping people argue for over 20 years
now to pass their interviews and in this
particular tutorial we will focus on the
nursing assistant interview and I will
give you a whole host of suggesting
questions and answers to help you
prepare as always please make sure you
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motivates me to do more in return if you
tell me the interview that you have
coming up in the comment section below
the video I will come on here each day
and I will give you a list of questions
and personal to you for you to prepare
for your interview ok let's get straight
into it ok question number 1 tell me
about yourself
and why you would be a good fit for the
nursing assistant role pretty much
guaranteed to be the first question you
will be asked during your nursing
assistant interview here are two tips
before I get it I'll give you the
suggested answer now make sure in your
response you talk about the job
description and how you have read it in
detail to make sure your skills and
qualities are a match for the role very
important not many candidates will do
this make sure you also demonstrate your
understanding that some elements of the
job are going to be difficult but that
you are looking forward to the challenge
of that so let's take a look at my
suggested answer for this first nursing
assistant interview question tell me
about yourself and why you would be a
good fit for the role here we go
having studied the Job Description in
detail I feel my strengths and
experience are a perfect match for the
role of nursing assistant for example I
am a caring person who gets great job
satisfaction from meeting the needs of
others I am a strong communicator highly
organized and can work well under
pressure I understand this job will be
extreme
challenging at times but I actually
prefer to work in a pressurized and
changing environment where I have the
ability to make a difference
finally I very much enjoy working as
part of a wider team and collaborating
with other people to meet the needs of
the patient whilst also working towards
the organizational goals and delivering
on the set values that all staff must
abide by so if you take notes if you
need to watch this response again please
do and take notes on it because I
believe that is a strong in-depth
response and it gets you up on the right
foot that will give you the confidence
to move forward for the rest of the
interview okay next question tell me
what you know about the role of a
nursing assistant
okay now couple of tips make sure you
read the job advert and the key elements
of the nursing assistant role which will
form part the job description so if you
can recite the key areas of the job
description and explain how they are a
good fit for your skills and expertise
all the more better so here's my sample
response for you tell me what you know
about the role of a nursing assistant
the role of a nursing assistant is
extremely diverse and varied and
requires an ability to follow procedures
safety guidelines and strict protocol as
a nursing assistant I would need to
follow instruction and training provided
by the practice nurse and general
practitioners I'd be required to conduct
testing and recording of the results of
clinical specimens and also provide
assistance in minor operations to ensure
thorough and appropriate patient care
I would also need to assist with patient
health checks conduct routine patient
dressings in accordance with my training
and guidelines and ensure adequate
clinical stock levels of medical
stationary or maintained for effective
functioning of the department and also
input the necessary information onto the
practice clinical system now whilst
these are just a few aspects of the role
I understand the position is extremely
challenging and will require
professionalism and ability to conduct
myself competently and operate under
strict guidelines and procedures at all
times that's another really really
strong response to that question let's
move on to the next one for your nursing
assistant interview what is your
understanding of confidentiality in the
workplace now you and I know that
confidentiality is
absolutely vital in these kind of health
care roles and in particular the nursing
assistant role so two tips make sure you
know what confidentiality is within the
role that you are being interviewed for
and also there is a code of practice
generally which all staff must follow in
a dr2
now whilst it will be covered during
your training make sure you are aware of
its existence so when you're responding
to this question what is your
understanding of confidentiality in the
workplace as a nursing assistant if you
talk about the code of practice
providing you know about it of course
then that is an extremely positive thing
so here's my sample response to this
interview question I understand there is
a strict code of practice that all staff
within the organization must follow and
adhere to
now the code of practice determines what
health and care organizations must do in
order to meet their responsibilities
based on confident confidentiality and
in particular a patient's consent to how
their health records are utilized and
shared among staff and external
stakeholders
now the code of practice is a legal
requirement and it is also based on
organizational best practice so that
shows that you are aware of the code of
practice and how it impacts on your role
and your responsibilities great response
let's move on to the next question of
your nursing assistant interview now you
are trying to help a patient who is
upset and confused they refuse help what
would you do couple of tips here now
read and understand the organization's
guidelines which are based on capacity
and what I mean by that is a capacity to
make a decision now in most cases a
patient has the right to refuse
treatment now as I say you need to check
this with the organization that you're
applying for or whether it's the NHS but
make sure you checking however there are
exceptions when a patient does not have
the capacity to make the right decision
and therefore the healthcare profession
professionals will conduct an assessment
and decide where ever treatment and care
should go ahead okay here's my sample
response to the nursing assistant
interview question you're trying to help
a patient who is upset and confused they
refuse help what would you do here we go
as I understand all adults are presumed
to have the capacity to decide on their
own medical treatment so they can review
treatment or care however if there is
evidence to suggest that they do not
have the capacity to decide a competent
and suitable healthcare professional
will conduct an assessment in order to
make a decision in this situation it may
be the patient is suffering from
dementia or under the influence of
alcohol or drugs in which case I would
seek guidance from a senior member of
the nursing staff team to assist in the
decision making progress
sorry process at all times I would
follow standard operating procedures and
my training and I would never put a
patient at risk or in danger so that's a
solid response to that question and
shows that you are aware of the code of
practice very important okay next
question how would you deal with a
difficult or aggressive patient okay
probably pretty much guaranteed that you
will get asked this kind of question
during your nursing assistant interview
two important tips before we move on to
the answer now the main thing to say
here is that you will follow your
training at all times I also recommend
you mention the words risk assessment in
your answer and that you would use firm
but non confrontational communication
skills to defuse a situation if it was
safe to do so
so here's my suggested answer to that
question now first and foremost I would
follow my training and operational
procedures at all times
I would conduct an initial risk
assessment there's a safety of myself
other staff the patient and other
patients would be paramount if I
believed that following the risk
assessment the risk of danger was low I
would utilize effective open
communication techniques to resolve the
situation I would remain calm I would
listen to what they were saying and
asked them open-ended questions I would
reassure them and acknowledge their
grievance if they had one I would then
ask them to explain what has angered
them whilst maintaining soft eye contact
now if at any time I felt it was a
danger I would call for assistance or
would never put myself or anyone else in
dangers and the important thing is that
you follow training and procedures and
that standard operational procedures for
the organization you're being
interviewed for but that is my suggested
answer now I'm going to give you a
number of other nursing assistant
interview questions to prepare for
but quickly before I do that there is a
link below the video and he goes through
to my website called past my interview
comm and there is a free interview
training course here on the website you
can get free access to this and I cover
there's over fifty four sample interview
questions and answers for your interview
and I also give you a mock interview as
well a full mock interview to help you
prepare so and you can get answer access
to that free for thirty days and I'll
give you the link in a second but let's
go back to those questions okay further
nursing assistant interview questions so
what does a nursing assistant do and why
is your CV a good fit for the job what
challenges are the NHS or the
organization you're being interviewed
for facing right now and how can you in
the role help them to overcome those
challenges describe a difficult
challenge you have overcome describe a
time when you work together as part of a
team to complete a really difficult task
because there's a nursing assistant you
have to work with other people both
internally and externally stakeholders
to successfully complete difficult tasks
what are the values of this organization
how would you deal with a difficult and
aggressive patient already given you an
answer to describe a time when you
communicated a difficult or upsetting
piece of news to a person or a group of
people so you have to think careful
about what you would say and how you
would deliver your message taking into
consideration the surroundings you know
making sure people are sat down your
your tone of voice your body language
your eye contact all of those are really
important how do you handle stress in
the workplace what is your understanding
of confidentiality again are getting you
an answer to that next question what is
a standard operating procedure and how
do you think you would use them in your
role describe a time when you showed
respect Eva at work or in your personal
life what do you understand about health
and safety and how will it impact you in
the role of a nurse in the system and
then do you have any questions for the
panel now in that interview training
course I give you a list of questions
that you should ask the interview panel
so if you click the link right now below
the video or go to my website pass my
interview comm as I say we'll take you
through to here this is my website it's
got over
500 positive Trustpilot reviews now I've
been helping like I say for over 20
years now helping people to pass their
interviews
I love teaching you so you can get
access here three for 30 days which is
great well I can say you've got an
interview coming up please put it in the
comment section below if you'd like to
give you a few sample questions also in
the description of the video you'll see
my LinkedIn profile so if you want to
connect with me on LinkedIn feel free to
do so and yes ask me any questions you
want in the comment section below make
sure you get access to that past my
interview comm because I really
genuinely feel it's going to help you
pass your interview and thank you for
watching and I genuinely wish you all
the very best in your pursuit parsing
your nursing assistant interview thank
you very much