All right. Hey YouTube, I'm Matt. This is Joshua. Joshua is our property manager. The
title we have is Tenant Relations Manager for Joshua. Joshua relates to all of our tenants,
the good ones and the bad ones today. And we've got a story about a bad one that we're
dealing with and it's okay. Just not all tenants are perfect. There are bad tenants out there.
And the question is, what do you do when you've got a bad tenant?
So here's what we've got. We've got a tenant that just moved in recently, making a bunch
of noise in the building, she's in there doing her laundry at two o'clock in the morning
in the laundry room when there's clear posted notice not to do that. She's active typically
from midnight to four in the morning, having arguments with her boyfriend, and she's also
smoking in the building, there's a clear no smoking policy in the property and the boyfriend
that I just referred to is not on the lease. And he lives there with her. And so there's
a clear clause in our lease that says, "Unauthorized occupants are not allowed in the property."
Did I miss anything that she's doing in there?
Pets.
Pets. She's got a pet. Got a little kitty cat. That's okay. We love pets too, but we
charge pet fees for pets. Pets pay rent in our property. The typical thing we've had
from every tenant that has a pet, that's not supposed to, gives us the same line that every
tenant said... What did she say?
She says, "I'm cat sitting."
So you're watching them for a friend. Okay. Yeah. Everybody's, "Oh, I'm watching this
dog for my friend on a Tuesday", not over the weekend or anything like that, I just
happened to have this dog and all this dog food and all these pet toys and stuff like
that. So, "No, not my dog." But this happened to be a cat and she's "cat sitting." Okay.
So, so what did we do? And what enables us to get her out quickly because of clauses
we have in our lease? Tell us what we're-
We're about to hand over, I'm a cover her name here-
Protect the innocent. She's not really innocent.
We're going to pretty much hand over a notice to vacate. And this allows us to pretty much
get the tenant out there by a certain date. But most landlords, you have to just be mindful
of how you structure your lease because depending on how you structure your lease will determine
whether you're allowed to do this. Some landlords can't do this. They have to do a notice to
cease before they can even get this far in the process. But our lease allows us to do
this. So do you want me to get more into that?
Sure. Get where you want to go, man.
So pretty much, with this tenant particularly, as he said, she has an unauthorized tenant,
excuse me, a guest. And that by itself allows us to actually-
HE's not a guest, he's been in there for-
The past 10 days.
I'll read quickly. "Unauthorized occupants is anyone listed in the lease has lived in
the lease property for more than 10 days in a row." So we're not sticklers. They can have
their friends stay over for the weekend and have a little sleep over party, but they can't
have somebody with them for 10 days or more because that becomes another occupant, becomes
more usage on the building, and we don't know who they are, how they're going to handle
our space. So that becomes something that is a violation of the lease.
Right.
So Joshua wrote up this letter, this notice to vacate and he's cited all the different
places that she's breaking her lease. And what we're doing is we're going to her and
saying, "We're requesting that you leave and vacate this property." We're giving her a
few days to vacate and we'll give her her rent money back and her security deposit back.
So not getting an attorney involved. We're just giving a notice to vacate and saying,
"You need to leave and here's what we'll do for you."
If she decides not to do that, she's still breaking her lease contract and we can then
file eviction if she doesn't move out by that date. In about 30 days or so, we'll have her
out. It is very easy to get a tenant out that has not paid their rent. It's much harder
to get a tenant out for doing things that are violations to the lease contracts.
So make sure your lease is really, really robust and it has all kinds of clauses in
there on things that the tenant shouldn't be doing and what you're going to do if they
don't do it. So, what do you think? Ready to do this?
Yep.
Me and Joshua are about to walk out this door right here and we're going to go drop off
this notice to vacate. Wish us luck, guys. Thanks for watching.