[MUSIC PLAYING]
GARRICK TOUBASSI: Thank you, Allison.
Wow, impressively energetic for 9:00 AM in the morning.
So I trust you all found yesterday's
content to be informative and entertaining.
For my part, I'm continually amazed
at the scale and sophistication of our cloud infrastructure.
But I think we all know where the real magic happens.
The real magic happens when individuals come together
in a team to do big things.
And that is where G Suite comes in.
Now yesterday you heard from my colleague, Prabhakar
and he talked about G Suite, and how we're bringing together
all the apps you love, like Gmail, and Calendar,
Google Drive, Docs, Hangouts, and others,
and in combination they give you secure, smart, and simple
collaboration in the cloud.
I joined Google over six years ago to work on G Suite,
and in all that time I haven't seen this kind of momentum.
Since last year, we've added one million new businesses
to G Suite, and the momentum we're seeing
is across the globe and across companies of all sizes.
So for example Latam Airlines in Chile, and Carrefour in France,
and here in the US, at home, SoulCycle
use the G Suite, which actually, given how those HD cameras are
picking up my profile, I feel like maybe I
could use a bit of SoulCycle.
But seriously, these businesses that
are adopting G Suite increasingly
realize that the workforce of tomorrow
expects cloud-based collaboration.
How can I be so sure?
If you want to know what the workforce of tomorrow expects,
look at where they are today.
They're in school, and they're using G Suite.
80-- yes, 80 million students worldwide learn with G Suite.
So yes, you better believe it's what they're
going to expect when, in a few years,
they're working for all of you.
So I'm sure you're convinced you want
to hop on board the G Suite train,
but you almost certainly have pragmatic questions about how
it will actually work for your company,
and I want to spend some time addressing those questions
and showing you how we built G Suite to meet
the needs of the enterprise.
So first, we ask our customers and prospects,
what is your top concern?
And the answer is unequivocal, it's security,
and of particular concern is email security.
91% of all phishing attacks start with an email,
and no provider is better prepared to deal
with those threats than Gmail, where we're already protecting
1.4 billion active users.
So you take that incredible scale,
and combine it with our expertise
in artificial intelligence, and we can respond to new threats
instantaneously in a way no one else can.
As a result, Gmail blocks 10 million bad messages
every minute.
Sometimes, however, the safety of a message is ambiguous,
and ultimately in those rare cases
we just have to let the user decide.
Even then, we leave nothing to chance,
and we're now showing users big, bold, in-your-face banners
to make sure they know to take special care when interacting
with the message content.
And we also know that you're looking for better ways
to manage your sensitive email communications, which
is why we created Confidential Mode in Gmail.
With Confidential Mode, you can add restrictions
to your messages so they can't be forwarded or printed,
and even add expiration so access to the message content
is limited.
So these security enhancements combined
with the AI-powered features that Prabhakar spoke about
yesterday, like Smart Compose, together that makes up
what we call the new Gmail.
And today I'm pleased to share that the new Gmail is now
generally available for all G Suite customers.
[APPLAUSE]
I can't wait for you all to try it out,
and if you're not on G Suite yet,
check it out on your personal account.
This brings us to the second topic that comes up,
and that is around finding the right information
at the right time.
Across a large enterprise, finding what you need
is hard because information is spread across many systems
and trapped in silos.
According to McKinsey, the average work week
consists of roughly 20% of the time
searching for and consolidating information.
Last year we launched Cloud Search,
which essentially brings all of Google's expertise in search
and applies it to your G Suite documents.
But today we're announcing new functionality
in Cloud Search, which lets you go beyond your G Suite content
so you can index all of your third-party enterprise
information, whether it's in the cloud or on-prem.
And the permissions associated with each of those source
systems is reflected in the index
so your employees only see what they're supposed to.
Let me show you what one of our customers, Whirlpool
Corporation, has done with Cloud Search.
So Whirlpool created something they call Whirlpool Search Pro.
Built on top of Cloud Search, it indexes
over 12 million documents drawn from a dozen disparate on-prem
sources, and it's a total game-changer.
Engineers and technicians can now
go to a single user interface and get access
to all of that content.
And it's super duper fast.
We're returning results in an average of 100 milliseconds.
So these enhancements to Cloud Search
are rolling out to the first wave of customers now,
and we'll also be making Cloud Search
available as a standalone offering.
I'm really looking forward to seeing
what more customers do when they get access
to the power of Cloud Search.
[APPLAUSE]
And now the third topic that comes up
in discussion with folks is around unified communications.
So last year at Next, we announced our team chat
product, Hangouts Chat, and our video conferencing platform,
Hangouts Meet, but there's still one pillar
of the unified communications story
that we get questions about, and that's all around telephony.
Thus far when it comes to telephony,
we've relied on great partnerships and integrations
with third parties for GCP customers
to get their telephony services, and that
is and will continue to be a great option for our users.
But we asked ourselves, what can Google add here?
Can we take our expertise in artificial intelligence
and make a better phone experience?
Well, we think so and today I'm glad to announce
that an enterprise-ready version of Google Voice
is coming to G Suite.
[APPLAUSE]
Now Google Voice is already beloved
by millions of consumers, and we've
been testing the enterprise version with key customers
since last October.
And with Google Voice we're taking telephony
and beyond simple audio.
Powered by Google AI, we can bring in relevant context
and intelligence to make calls more productive,
and we give you accurate voicemail transcriptions
and call spam filtering so your employees only focus
on what's really important.
Today we're opening up the beta of Google Voice for our G Suite
customers, and I'm really looking forward
to your help in shaping the future of the product.
So this brings us to the final topic
I want to touch on that comes up in conversations
with enterprise leaders that are considering moving
their collaboration to the cloud,
and it's around openness and the need
to embrace all the tools that power your business.
The average employee depends on 36 cloud services at work
to collaborate, and we want to make sure
that G Suite, as a productivity hub,
works well with all of them.
It's especially important that we interoperate well
with the legacy productivity tools
that you're migrating off of when you move to G Suite.
So let me give you an example of the kinds of things
we're doing here.
Let's take calendering.
So yesterday you heard that Nielsen
moved all of their users to G Suite in a single weekend.
Now it's not always that fast to move
a bunch of users off of Exchange,
and so maybe instead of one weekend, it might take you two.
But during that brief transition period
where you have users in both systems,
we've done the hard work to make sure everyone
can schedule meetings and conference rooms
with each other seamlessly.
A second example of our commitment
to open interoperability is with our videoconferencing platform,
Hangouts Meet.
We see our customers in the industry moving strongly
towards ubiquitous videoconferencing,
and that includes an investment in video meeting hardware.
And if you have that kind of investment
you want to know that a move to G Suite
won't render it obsolete.
Also you have external partners and customers,
and they may be on a different platform or different hardware,
and you want to know they can dial into your video calls.
That's why we partnered with Pexip, a meeting
interoperability platform.
Now through Pexip, Hangouts Meet works openly
with all the platforms that your customers and partners depend
on, whether it's Cisco, Polycom, Lifesize, or Skype
for Business.
So these are just some of the steps
we're taking to make sure that when you adopt G Suite,
the migration is simple.
But there's another situation I want to talk about.
Now I know in this room, it's a room full of thought leaders,
and I'm sure you want to adopt G Suite,
but you may have stakeholders that aren't quite there yet.
And so we thought hard about the situation.
How do we open up the possibility for all businesses
to start to adopt and get the benefits of G Suite?
That's why today I'm pleased to announce
we're making Drive Enterprise available
as a standalone offering.
[APPLAUSE]
For the second straight year, Drive
has been named by Gartner as a Magic Quadrant Leader,
and as you heard yesterday from Diane,
Drive is on track to surpass one billion active users later
this week.
With Drive Enterprise you can easily move all of your content
to the cloud on Google Drive, and immediately
allow your employees to be more productive and collaborative,
all the while without disrupting mail,
or calendar, or other legacy productivity tools.
We think Drive Enterprise really opens up
the possibility for more businesses
to start to experience the transformational benefits of G
Suite.
So we've covered a lot of ground in the past few minutes,
and I've walked through some of the questions that come up
when people consider moving to cloud-based collaboration,
and we've seen how G Suite addresses it,
whether it's around email security, or search,
or unified communications, or open interop.
And so I'm sure you'll all agree there's never
been a better time for your company
to make it with G Suite.
[APPLAUSE]
And now if you're intrigued by all of the AI capabilities
we have coursing through the backbone of G Suite,
and you want to know how to apply it
to your own products and your own data,
well, I've got just the guy for you.
I'd like to bring out my esteemed colleague, Rajen
Sheth.