there will come a time when you'll have to do some deleting of your users with us individual users or
bulk users or they may leave for some particular reason and you might have to suspend their account
one of the pitfalls of this what are the things to look out for what policies and procedures should
you put in place let's discuss that in this video welcome back to G suite so user administration is
all well and good the admin side of things is quite easy to create a user so what's it like
to delete a user or delete a group of users let's take a look into the users icon let's select our
user so we'll go with borås collaboration of course we can reset passwords rename users add
to groups or more with Google's licensing you are charged by the amendment number of users
that are active on the system so when you consider this thing on more you can suspend your user for
example Baris might be on paternity leave or might be taking a sabbatical but for Himalayas there
could be any number of reasons why you'd want to suspend his access there could be an ongoing
HR case where he's home with pay and he's not to be given access to the environment
loads of different reasons suspending the user is not deleting the user because the
user is effectively still active okay if you are delete the user click on delete user that becomes
a pop-up box okay now you're given the option to transfer all his information calendar events
brand accounts and what have you to a different user which you name here okay so you could put
in oat milk collaboration okay all right all that information will be transferred and you can select
include files that are not shared with anyone so all the stuff that he's got on its drive and its
calendar will get transferred to collaboration cake now here is a little learn more tip from
Google so delete a user from your organization okay if you delete a user they can't access any
of your organization's to suite services and the following data is deleted gee sweet data all file
types Gmail and calendar data except for shared calendars sites and pages Google vault Google
Play Google cloud platform brand account assets YouTube videos and other non core service content
cloud identity classroom and Google Groups okay so before you delete a user make sure you really want
to delete them and google says review if you want to delete a user or do you want to suspend them
if you're trying to resolve a conflicting account don't delete the account to address the problem
if that person uses too sweet services for email kangas and other services they'll lose their data
but you might change the username of a team member you don't delete their account just rename the
account ok now I'll create an alias things like that transferring someone's email if you want
to transfer a user's email to another account do it before deleting the camp do not and all their
email be deleted and can't be retrieved transfer important files and data transferred calendars
set up an auto-reply all these things should be put in place really before you go deleting
user accounts okay you don't lose any IEP and that user might have been working on you want
to keep as much as if you possibly can so easiest thing to do if it was me suspend the user account
then with an admin password go in check through what you want set your auto-reply on the email
fred has left the company transfer any information have a good think about it make sure that person's
not coming back and it's a thing on that drive you want to keep transfer anything you do say to
a line manager or somebody who's replacing them in that role and then delete the user
all is not lost however when you do delete a user you have up to 20 days to restore that
information past 20 days then that's it it's gone for good so how do you restore a deleted
user well I couldn't be easier I think we'll go through that as well so you sign-in yes
for all good signing in you look at your users you add a filter and say recently deleted and
then you can say continue so let's take a look at that so here's our user Boris collaboration
we're going to transfer all this information to collaboration colonel comm collaboration came as
click delete Arthur goes as a bit of a think about it successfully deleted the user Boris
collaboration data transfer has started and we will notify you once it's complete to ensure
data safety the account will be suspended before data transfer once data transfer is complete the
account will be deleted to click done so now what we gotta do is wait for the announcement from G
suite to say that yes all that information has been transferred over to colonel collaboration
now as you can see I've done a refresh of the admin console course is all in the
Chrome browser so you can do a refresh and we've seen that Boris collaboration is not
there so how do we get him back let's add a filter click on recently deleted there's
Boris collaboration tells us we've got 20 days left to recover then click recover that will
recover good old Boris on the MOR section here you've got manage customer tributes and you've
got download users so interesting all about the filters keeps your user management and
look a bit more tidy so you've got 20 days to get Boris back infinichi for the time being but
always information that we selected has been transferred to Colonel collaboration so that
was how to delete a user and the ramifications of doing such and a little insight into some
perhaps some of the processes you may want to employ before you delete them like for example
suspending the user nominating somebody to receive all their information you do wanna
lose that company IEP thanks for watching check back for the next video in the series
you