I can do this.
It's too hard.
In order for you to move forward with your life,
you need to confront this issue.
Okay.
(breathes out)
(sighs)
Hi, Mom. Hi, darling.
Hi, welcome. Hi, how do you do?
Please sit down.
It'll be very important that you're here
for Amy's progress.
Amy?
Mom...
What's the issue you've been having with your computer?
Oh, I just wanted to e-mail that cute picture
of you and your sister to your uncle...
It's this way. ...Pat,
but the photos just disappeared.
I just think that machines don't work around me.
They don't.
Okay, well, let's just turn on your computer.
Isn't it on already?
No, wait, no-- I pushed the little button thingy.
Mom, you know how to turn on your computer.
Don't talk to me in that tone, honey.
I didn't grow up with these things.
Amy, what are you hearing your mother say to you?
I hear her saying that she doesn't know
how to turn on her computer when I know for a fact...
Yeah, easy. ... that she does know how to turn.
Easy, easy-- Let's just take it easy.
I knew yesterday, but I don't know today.
Can you see how that doesn't make sense?
You forget.
All right...
How can you accept her request
in a spirit of generosity and maturity?
Okay.
Mom?
You press the "on" button.
(startup sound)
There you go, it's on.
All right, now where's your photo folder?
If I knew that, I wouldn't be asking for help.
I don't have all day to stare at computer screens.
I think I'm done.
I don't think I can do this, actually.
Obviously, that triggered you,
but it's because you allowed it.
And you will not allow it.
Well, here.
Here it is.
Why do you have all these photos of the TV?
Oh-- I wanted to show you the hangers
that I just ordered from HSN.
These are cedar and they smell like wood.
Just. Let's take a look at 'em.
No, no, no, I'm good, I'm good.
You said you needed hangers.
I said that five years ago
and you've bought me several sets of them.
Now here's the picture of me and Kim you wanted.
Will you just drag it to your desktop?
It's like a shadow of... It's okay?
Yeah, just-- (alert tone)
Ugh. Just hold it down and drag it.
Hold the left down?
Yeah, and then just.
Just anywhere in the desktop. (alert tone)
Desktop meaning the whole screen?
Anywhere on the screen.
(alert tone) Hold the left, roll the right.
(alert tone) It's holding, it's holding.
(alert tone)
Desktop.
There you go-- Okay, now open your browser.
You mean my AOL?
Let's just attach the photo.
To the computer.
No, to the e-mail.
Well, I didn't bring a cord.
Mom, there's no possible logical reason
that you would need a cord for this.
Just let me do it, all right?
(sighing) Okay, here.
I did it, it's done, you can send it now.
I click "send"?
Yes.
(mouthing words)
(whoosh) Wow, okay, I figured it out.
Huh!
Mrs. Schumer, thank you so much for coming in.
Thank you.
I believe you both had a breakthrough today.
Breakthrough. Be very proud of yourself.
These are cute.
They go like that, right?
No, they go how they are-- They are already.
Swashbuckling. (buzzer)
Sorry.
My next patient's buzzing in.
it's the new system we have.
(buzzing) Gosh darn this thing,
I just don't know how this works.
I just press this and what's happening? Well, what.
And I press where it says press, P-R-E-S-S,
nothing's happening. Yeah, well, what's that thing?
Try that one. (buzzing)
See that. See what I mean? No.
Did you just see it go on and off?
I know! And now it's beeping at us.
See, this is supposed to say "enter." I know.
What have we done to deserve this? I don't care.
I don't understand. (laughing)
Amy, could you please come help, uh, with this?