You ever have problems like this for OneDrive syncing. It's a common problem along with
some other things that happen with OneDrive and I'll show you how you can
fix them. Here are the steps I go through to fix these common OneDrive sync issues.
The first step - hover over this and see what it says. Notice it says syncing
files 1 remaining. So there's one file that is having problems with
right-click if there's a problem with syncing you'll get a view sync problems
menu option and in this case it's not there. So we know we have one file so you
just got to take a look at that file and figure out what's going on. From the
menu pick Open your OneDrive for Business folder and look down the list
for a non-checked green box and you can see right here this Projects folder is
not synced properly. Open it up and look for the file that's not synced and you
can see right here this 2018 project list document file is not syncing. So the
quickest solution I usually do is take this file and drag it out onto your
desktop. Make sure it's removed from the list. OneDrive will attempt to resync the
file. Now take a look at your OneDrive and you'll see that it's no longer
having a problem syncing. In this situation we can take that file and drag
it back in here again and it will resync and the problems' been resolved. Locating
this file you'll see now that it's got a green check mark. If View Sync Problem
shows up on your menu it's usually because you violated one of these file
and folder limitations. You can't sync individual files over 15GB. The
maximum file name is 400 characters. You can't use any of these invalid
characters. You also can't use these file names. And you can't use these names for
folders. Also, be aware that if you go over
100,000 files you'll start to see some serious performance issues with
synchronization and finally with OneDrive for Business each user is
limited to 1TB total storage. If you've attempted to remove the file and
restore it back to the OneDrive location and you've also corrected any view sync
problems but you still have issues with the syncing on OneDrive another option
you can try that I've found to be successful is to repair your office
installation. Go to the control panel, go into programs and features, find your
Microsoft Office 365, click the Change button and do a Quick Repair. Click the
Repair option it will close you out of all of your microsoft office
applications and run a repair. When it's done repairing check it out and see if
it works. Another item to check that can affect the synchronization is Windows
Updates. Make sure you don't have any pending updates or updates that are
requiring a restart like what's showing here because that can interfere
with the synchronization process. If you've exhausted other options and you
still have issues with syncing you may need to stop and rerun the syncing
process which I can show you right here. Right-click on OneDrive, choose Stop
Syncing a Folder, click the Stop Syncing, and hit Yes. Hit OK and it will stop
syncing. Now before you resync it's a good idea to go to your C Drive and take
a look at your users folder and go into your particular user account. You'll
notice that there's a OneDrive and a OneDrive for Business Unsynced Changes.
Sometimes multiple. Take a look inside there and see if there's any files that
haven't been synced. If there are none I prefer to actually remove these folders
and let it recreate it when it syncs up again.
You can also see your OneDrive file location' and all the folders. It might
be beneficial to move these files out of the OneDrive sync location, run the
synchronization so it's very quick, and then copy the files back once it's done.
So I'm going to select all the files, move them out onto my desktop or some other
location. now again I'm going to right-click Sync
a New Library and it should come up with the options to sync to your folder.
Occasionally this will not actually come up with a location and then you may need
to go back and do the repair of your Office install again before you actually
do the synchronization but in this case I'm going to Sync Now. It prompts me for
my contact information. I'm going to choose a Work or School Account and login
just like I do in office 365 and Sign-In. It begins to sync the files and
you can click the button to show the location of where they're stored. You'll
notice that it's turning the green checkmark on for those folders that it's
syncing and it's added a 1 at the end of the folder name to separate it from
the original one that I synced before. You'll notice both listed here. To see
the status of the synchronization you can come down to the OneDrive and see
that it has 161 remaining. Once that's complete you should see the green
checkmark there and nothing left remaining on your OneDrive syncing. Now
you can compare the files in here with what you've moved out of the old
location if you want to just double check to make sure nothing's lost and
you can clear the OneDrive original location now that it's empty and unneeded.
Hopefully one of these solutions has worked for you to clear up your OneDrive
syncing problems. If you have any issues please comment. I'll be happy to respond
to any of your questions. Thanks for watching. Hey, if you want to see more
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