so one of the powerful application we have with our Google account is Google
Forms you can use Google Forms for many purposes for example getting feedback
from your customers by asking them to do some surveys and this is what we are
going to learn in this video how to use Google Forms to make service and get the
responses from your customers to create a new form in Google Drive you just have
to click on new and then in more you have Google Forms now I can click on
this center of this form and I can title this form so let us name this form as
feedback and you get this dialog box too if you want to get any tour so I am
clicking no things and then I can write some description if I wish and now I
want to make questions for this survey let us assume my first question is what
do you think about digit idea and know by the nature of this question Google
understands that this question can be answered in a linear scale from one to
five but you can select any other options if you click here you will see
that there are many other options available for example it you can make it
a multiple-choice question or a drop-down question you can upload a file
or something like that or a paragraph question or a short answer question so
there are a few options you can choose from but currently I want this question
to be on linear scale you can change the value from 1 to 5 1 to 5 is the default
linear scale but you can change this so this is what I am going to do I want
this to 1000 my linear scale is from 1 to 10 and at 1 I can put unhappy and I
can at 10 I can put happy so this is the question now I can make this question as
a required question and if I click on these three dots I can put a description
about this specific question if I want currently I don't want this and then if
I am happy with my first question no I can click on this ad
and I can create a second question so for example which playlist you liked the
most on our channel and not by the nature of
this question Google understands that it is possibly a multiple choice question
and which is true and now I can add options here so my first option is latex
and then my second option is Facebook let's say I put another option and then
another option no on the right hand side I have few other options other than
adding questions for example I can import a question I can add any
description here I can insert any image I can insert a video as well as I can
add a new section to my quiz so these are some of the options but currently I
just want three questions a simple survey and now I add another question so
let us say I want to ask my customers what topic they want for me to make
videos and now since this is an open-ended question so I can ask for a
short answer for example so I will go inside this area and I will select short
answer and no a space will be provided for a short answer and now my survey is
complete at the top if I click on responses currently I do not have any
response zero responses and now I can attach any Google sheet with my this
survey to collect the responses and this is I want to do as well but if you don't
attach any sheet the responses will directly be shown in this area so you
can see the responses anyway but let's see what happens if I attach a sheet now
there are two options create a new spreadsheet to get the responses or
select an existing spreadsheet so usually you select this spreadsheet if
you want to analyze the data because spreadsheet is something like Excel
where you can do certain things on your data collected using your Google Forms
so by default it will be like this and we are happy with that
because we can change this anytime in Google sheets so I just say create and
now this Google sheet has been created as you can see that these are my three
questions at the top and whatever response I get that details will be
given in this area so I just close this for the time being and now on the right
hand side I have the option to send this form to someone and I have a gear icon
so first let's have a look at this gear icon in gear icon I can put few more
options for example I can collect the email address of that person so I can
click this if I want email address to be collected I can limit the response to
only one response and this I'm not going to do right now because I want to put
three responses and then to show you how these responses will look and then you
can allow the respondents to edit after they have submitted the response or you
don't want so depending on the choice you can check this box and you also have
these options see summary charts and text responses if you want you can
select this option as well so currently I don't want anything now the next step
is presentation if I click on that no I can put a progress bar if the survey is
very long and I want to issue a progress bar I can check this box and if I want
to shuffle the question order so then I can check this box as well and if I want
to convert this survey to a quiz then I need to click on quiz and then I can
make a quiz from this survey so there are many useful options available in
this area so I just cancel and now I want to send this form so just click on
send and now I can put the email address which I'm going to put my own so that we
can see how it looks in the email message
I just put my own email so I can put a subject and now I can send this now this
is my email and in this email I got this message survey request if I click on
that this is the message I get so this is the
title of my form and I can fill this form by clicking on this button so I
click on that so this is the way it looks and now I can fill this form so
let's quickly fill this form submit submit another response
I quickly submit three responses to show you a few things because I have not
restricted to only one response so I can submit as many responses as I like and
now I have submitted three responses so let us see how these responses look so
this is my response area and in this area I can see that now I got three
responses and these are my responses I have a bar graph for my first question I
have a pie chart for my second question and I have descriptive responses short
answers for my third question so this is how you can use Google Forms and Google
Drive collectively to get valuable feedback from your customers