- Hi, guys, Dr. Cliff Olson from Applied Hearing Solutions
and in this video, I'm talking about why my patients
get better outcomes than other patients.
Coming up.
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I think there are several things
that really result in my patients
having really successful outcomes,
outcomes that you don't typically see
with hearing treatment.
The first one really is spending that time
understanding the individual.
So many professionals will just treat
based on a hearing test alone
but I think that that overlooks
a lot of individual characteristics of people,
of individuals that have different listening demands
and find themself in different environments
and wanna hear different things.
If you overlook the personalized aspect
of understanding who you're working with,
I think that treatment outcomes will suffer.
Secondly, I really feel like following
industry best practices
will result in better outcomes as well
and the thing is is that the hearing industry
has these foundational things that need to be accomplished
and that have been identified by research
as resulting in better outcomes with hearing treatment.
So why wouldn't you wanna use one of those
or use best practices, right,
and what research also tells us
is that only, sorry, only 30% of hearing care professionals
will use these best practices
which are the basic fundamentals
of getting hearing treatment right
and if you don't follow those,
you're setting yourself up for having unsuccessful outcomes
right off the bat.
The third aspect is something that
I think I take a lot of pride in.
No, you know what, I do take a lot of pride in it.
The third thing being attention to detail.
There are so many little details
that need to be taken into account
even when following those best practices
that I talked about before.
If you don't follow those processes
and do it with extreme amounts of precision,
treatment outcomes will suffer, right?
I mean, you might still have decent outcomes
with your hearing treatment but at the end of the day,
you won't be at your absolute maximum
if you don't follow those best practices
with extreme amounts of precision.
If there is a fourth thing,
I really think it's making sure
that my patients understand that, what I'm doing.
I mean, if they know why I'm doing every little thing
that I'm doing and I explain to them why I'm doing it
and this is the result if we do it this way
or this is the result if we do it a different way,
it really helps them understand what is happening
and when you understand what is happening
with hearing treatment,
it really allows you to be more of an active participant
in controlling how the treatment is going.
So for instance, I had a patient
who has having a lot of trouble in background noise, right,
which is not an uncommon complaint
but it's the way that they explained
what their hearing difficulty was like
that led me to make an adjustment
in their hearing aid programming
that allowed them to function better in that situation.
Not only that but them understanding
how they're going to perform in a certain situation
based off of the changes that I did make
will let them be better prepared
when they go into that environment.
At the end of the day, a lot of hearing care professionals
will treat hearing loss very well
but you have to be careful.
Some of them will not follow these best practices.
They won't find out what is important to you
to be able to hear.
They won't do things with the level of care
and the level of attention to detail that they should
in order to get you these maximum results
and then really when you end up having bad outcomes,
there's no reason, you don't understand why, right,
because you haven't been included in that whole process
of determining what should be going on
with your hearing treatment.
So it's very important.
I think those are the things
that really set the success of my patients
apart from everyone else.
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