Hi guys, my name is David from Payette Forward.
And I'm David from Payette Forward, and in this video we're going to show you what to
do when your iPhone won't turn on.
David here used to be an Apple tech, so he solved this problem tons of times and what
we're going to do is play a typical scenario in the Apple Store.
I'm the customer.
He's the tech.
Hey, so what's going on with your iPhone?
My iPhone won't turn on and it's making my life miserable.
My wife just left me because I missed our anniversary because I couldn't open the calendar.
I'm also missing tons of important phone calls and I really don't know what to do.
I just drove four hours to get here from upstate New York and look at that.
You already fixed my iPhone the display is working and it's turning back on.
Yes.
So the reason your iPhone looks like it wouldn't turn on before is that the software it crash
and so the screen was stuck on black but the truth is your iPhone was on the whole time.
So by resetting her iPhone with software rebooted and you're good to go.
So, how did you do the hard reset?
Well, you have an iPhone 7, right?
Yes iPhone 7 or newer model, uh to hard reset an iPhone 7 or newer.
Hold down the power button and the volume down button together until the screen turns
black and the Apple logo appears in the screen.
Now the common mistake that people made in the Apple Store over and over again is that
they knew how to do a hard reset.
They didn't hold the buttons down long enough.
So make sure when you're doing a hard reset on your iPhone that you hold down the button
not just for 5 or 10 seconds, but maybe if you're 20 or 30 seconds wait longer than you
think you should have to sometimes it takes that long.
We should also mention the Harvey said is a little bit different for iPhones that are
6s or older.
Right?
So on an iPhone 6s or older hold down the power button and the home button together
until the Apple logo appears on the screen great.
So let's say the hard reset didn't work.
What's next right?
Let's just take a look at each individual component of the iPhone charging process to
make sure there isn't some problem there.
Okay.
So let's start with the lightning cable itself here.
We have an example of a lightning cable.
That is not wow, that is terrible shape tons of afraid afraid.
It's not a good condition.
You should also make sure to check out the USB port and to see Hunger winter debris and
we recommend using an anti-static brush.
So the Apple Store they give you all sorts of fancy stuff like these brushes which can
be bought on Amazon for cheap.
But if you're a person who does not have an anti-static brush line around there are a
few of those out there use a toothpaste or toothbrush don't use don't use to toothpaste
to face is the last thing you should do and just brush it up gently don't use a paper
clip or anything metallic because of static electricity and also you could just do damage
to the components themselves, right?
So we've taken a look at that.
Let's also just mention that you can use other cables yet.
So cheap gas station cables might not work for trying they might not be apple and certify
certification is Apple's fancy certification and they only give it to manufacturers who
can do a good job producing iPhone cables quality stuff.
And so this is one of our favorite cables, which is an Amazon Basics.
And this is a that's a long Cable cable pretty long.
Believe it.
Yeah.
And it has the Mfi-certification that we mentioned.
The way you'll know is take a look on the package of any iPhone cable and product you're
going to see this made for iPod iPhone iPad full circle thing.
That means that it's mfi certified.
If you don't see that on the package, it's not mfi certified.
So that's that.
So I think we've talked enough.
Okay boys today.
What's the next part of the process?
Let's take a look at the charter.
So here's an example of a wall charger.
You might use car charger to charge your iPhone or plug it into your computer in any case
take a look inside of it brush it out.
If there's any debris in there that can cause a problem.
You can also just try using a friend's charger or friend's cable.
If you go if you got if you got a friend line around the friendly, well, hopefully they
brought their cable.
All right, I'll take a look at the charging charging port.
I'll take a look.
Oh great.
Thanks.
Take a look at my port there David.
Wow.
There's a lot of gunk and I used to see all sorts of stuff coming here.
And one of our favorites is rice.
Because a lot of the times people would drop their phones and water and then put them in
rice, uh to try to dry it out.
But Apple has designed the lightning charger port to be exactly the size of a grain of
rice.
So I've seen people whose iPhones probably would have come back to life coming to the
Apple Store - won't charge and because there's a piece of rice that's just impacted in there
and my friend yo in Australia actually had to do some dentist tools to extract some rice
from his iPhone.
Wow, don't use rice to try to drive it or iPhone regardless.
It doesn't work and just causes more problems than it solves.
So we just examined all of those components the next step in the process is the try plugging
your iPhone into your computer to see if it gets recognized by iTunes, right?
So a lot of the time your iPhone won't turn on but it's already on so if your iPhone's
making noises like it's beeping it's ringing like it's on the reason it's not working is
because the screen is black.
There's something wrong with the display itself.
So if you don't think your iPhone terms on make sure you try to plug into iTunes.
Oh not use this K.
That's not the cable.
You want to go trade that's not going to work.
And I'm going to plug this into my computer and I'm going to plug in this to my iPhone
and cross my fingers especially because the I know that this Comics my phone and then
what hand side if you're lucky what you'll see is under the devices.
I see David's iPhone your iPhone should appear in iTunes.
Um, if your iPhone does appear in iTunes and it's not doing anything out here, you probably
need to repair your iPhone screen and we have some great recommendations for you.
First of all, there is the Apple Store.
Apple Store is great if your iPhone's under warranty and you haven't dropped in the toilet,
um, another option is cellsavers or whatever they're going to call themselves (Puls).
They're changing their name in about two weeks time.
They won't tell us what it is.
It's a big secret, but I'll leave a link to that.
We do in the fall.
They're a great company.
What they'll do is they'll come to you and repair your iPhone in 60 minutes or less lifetime
warranty cheaper than Apple save you hours out of your day great.
We like cellsavers or whatever they're called now, right?
So that's it for this video.
Yep.
We hope you help, we hope we helped you to fix your IPhone that wouldn't turn on.
Yep, and if you enjoyed this video, please give it a thumbs up or leave us a comment
down below.
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