so hi everyone in this video we will be covering the admin panel that we have for
this out-of-the-box food delivery solution along with the merchant panel which all your restaurants
will be using so let's start with this video now so this is the admin dashboard that we have and
this is the landing page for the same so over here the first option is for the dashboard and as you
can see it gives you a 360 view of the entire platform so over here you can see the number
of pending orders what are the number of active orders on the system how many orders have been
delivered how many orders were cancelled by the customers if you are running any promotions or
what is the total number how many food items are there what are the total number of categories and
restaurants on our system itself so going below we have the graphical representation of revenue
and orders so this is actually very a helpful tool in order to determine how the business is going in
order to understand the dynamics of a business for example you can see that for May 7th this is the
total revenue that you had generated and on the same date you know you had sixteen orders placed
so you can just compare this data with previous reports and analyze your business whether it's
expanding exponentially up or not so you can just apply that filter over here and see the data by
ourself it's actually very important feature for the admin to monitor the business dynamics and
then below that we have different options for orders so we have a bucket which contains all
the pending orders and a bucket which contains all the active orders so we do provide this option to
the admin to accept and reject the order in case the restaurant is not doing that so basically this
is actually a very helpful tool for the admin to monitor the performance of their vendors so
in case he sees large number of pending orders he can definitely take an action against that
particular restaurant and even block him since the acceptance rate for that particular restaurant is
quite low so it's actually giving the authority to the admin to just keep track of everything and see
how the business is going so even you know the admin can just click on this confirm order and
add the preparation time over here and just do it instead off of the restaurant itself and the order
will automatically move into the active bucket and in case you know the admin wants to see the
overall details related to that particular order so he can just click on this option and he can see
the details regarding it over here so as you can see the status is confirmed this is the complete
customer pie over here what was the order that the customer had placed and what the total price
so that's how the admin can monitor the complete details regarding the order the second option that
we have it's for the menu so over here the admin can create different business categories that he
wants to have on the system so as you can see these are the different cuisines that we have
Asian Mexican Italian Russian North Indian South Indian so you can have as many cuisines altogether
on the platform and in order to add these you know business categories the admin can just click on
this plus option and specify the details over here you know what's the name if there is some kind of
tax percentage on that cuisine and specify the description as well and also specify the website
and the application image so the admin wants to go back he can just click on this option and he
can see you know the complete business categories that he's running off the Batman sir so that's
how it works - going further under the category so let's assume I select the Asian category and
I want to have add different products within that particular category so okay I will have
to select Asian and then under Asian I'll have to add subcategories so I can just click on this plus
sign and add those subcategories so as you can see it's a complete hierarchy that is generated
in the system first you have categories and then within the category you have subcategories and
within the subcategories you have your final product so that's how it works now this is
the business category this is the menu and then within a particular menu you have the food items
so under poke bowls you will be having different food items and that's how you can just configure
it the third option that we have it's for the restaurant so over here you have a complete
database of all the registered restaurants all together on the platform so if you want to add
that but you could add a new restaurant you can just click on this option and you have to specify
the name the email id what's the phone number the address or you know whether that particular
restaurant is providing delivery or it's just self wake up or both and your subsequent Commission as
well and then you can assign different business categories to that particular restaurant so once
you specify the restaurant email over here the restaurant would receive the credentials
for this particular on his email so that he can design up on the platform and set the catalog
by himself that's what works and in order to know more details related to that particular
restaurant the admin can just click on this option and see the details you know what's the
name the address phone number oh you know how the delivery charges would be calculated you know you
can just set the base let me charge the delivery charges per kilometer and then the delivery area
so this is another important feature to have in the system so basically the admin can set the
vicinity in which a particular restaurant would be serving and again this can be configured by
the rates on restaurant itself from the restaurant panel but we provide this option to the argument
to configure it to so moving further we have food items so you know we can you as an admin you can
just assign different business categories to that restaurant and the restaurant can also just manage
the catalog from the restaurant panel itself then we have ratings and review so the admin
can just view all the ratings and reviews that were given to the restaurant by the customers
and then we have the consideration so over here the restaurant can specify the preparation time
what's the minimum delivery time and what's the maximum delivery time and the same would reflect
on the customer application itself so over here the restaurant can set his availability so you
know the restaurant can just specify that yes on Monday we'll be working from this ad you know from
this particular time through this particular time and in case he's not available on a certain day he
can just click on this particular toggle button and mark itself unavailable so that's how option
works then we have drivers so over here the admin will have the database of all the drivers that are
registered on the system in case the Adhan wants to add a new driver he can just click on this plus
option and you know specify the access as well so whether that particular drive would be serving
for all the restaurants or you know whether he's belonging to a fleet of a particular restaurant
so he can just set the Commission as well which would be deducted on the delivery charges and
the rest would be transferred directly to the into the agent's wallet so that's how this works
and you know in case the Ardan wants to see the fleet or drivers for a particular restaurant he
can just select that restaurant from here and CB our details and in case he wants to add some
driver tip he can do that as well so you know it can just add the tips from here and the same
would reflect on the customer application the next option is for the orders so this has been covered
already so over here we have different filters as well so in case you want to compare the number of
orders you know with your previous month you can just apply that filter over here and you know see
the comparison and analyze the data in case you want to see you know the orders based upon payment
type you can do that as well so moving further we have banners so as I had mentioned this is
the marketing tool which is you know enabled in our system so you can have multiple banners
all together on the platform and you can assign these banners to different rest friends so let's
assume you know you want to have a banner and you want to assign it to this particular restaurant
and you can specify the valid a t over here and what particular category that a banner would be
depicting and this is actually another source of revenue for the admin because there is a tendency
that a customer would click on that banner and place an order from that restaurant so then
great the number of orders it will be benefit for the restaurant so the admin can also have
an increased Commission on each transaction for that particular restaurant so that's how it's
advantageous for the admin to have these banners then we have promotions so over here you know you
can have multiple promotions altogether on your platform in order to you know just create a new
promotion you can just click on this option and specify the promotion details you know whether it
would be a flat discount or a percentage discount what should be the minimum basket value who will
be about the promo period whether it's admin or the restaurant and what's the validity for that
particular promotion codes everything can be managed from the admin father itself then we
have users so this is a complete database for all the registered customers on the platform so you
know the admin will have a complete access to this test data as well and in case the admin wants to
download this data in CSV format he can just click on this button and he can you know just analyze
the data then we have the option for sub admin so this is you know another unique feature to have
on the platform so basically on the system you can create a Radke of admin so basically there is the
admin always you know who is the entire god of the system and then below the admin you can have like
assistant manager or associate manager and you can assign different access different permissions to
those managers so you can just see you know what permissions you can assign so for example there
is a marketing manager who's just taking care of you know marketing so you can just assign banners
and promotions to that particular admin and give that access so that's how the permission words
and in case you want to you know just add these sub admins you can just click on this ad admin
option and specify the credentials for that for that manager then you have the reporting section
so over here you know we have four different types of reports so the first one is user report and you
can see the complete you know details regarding users and how many number of orders a particular
our user has placed so this again helps you analyze the data and in case you want to you want
to send some emails or push notifications to your customers you can do that as well so you know you
can just select whether you want to send a pop-up notification or an email and send the content to
your to your customer so this is another unique feature which an admin panel needs to have because
let's assume you know there is a particular customer who is not placing the orders right
now from your system he's you know using someone some other kind of application so you can just you
know get that privacy and talk to that particular you know customer through this pop-up notification
you can just send some customized email to that to that customer in order to know the response
and you know just you know improve the business so that's how this feature works then you have order
report over here so the admin can just monitor the complete reports you know we can see these
theaters for all the orders which were placed by the customer you have the restaurant report so you
can have a complete database for the restaurant over here you can see what's the Commission that
you are charging how many orders have been delivered and what's the revenue for that
particular you know for the particular restaurant and in case you want to download that data you can
do that as well and then we have the driver report so you can just see the complete report for all
the delivery boys you can see the main the email ID whether that particular driver is working for
a restaurant how many orders has a delivered and what's his revenge and in case you want to see the
driver for a particular restaurant you can just apply that filter from here the next option that
we have it's for accounting so the first option under accounting is for account statement so you
can see the transaction status for all the orders that were placed by the customers so you can see
the customer name is Sheetal what are the what is the order delivery date what is the tax what
is the commission what are the delivery charges you know what's the total order amount and what
is the balance amount and you can see the status as well and in case you want to see the account
statement for a particular restaurant you can do that as well you can just apply that filter
and the same wood-flat on the admin panel and the next option that we have it's for account
settlement so this is another unique feature using which the admin can you know just settle
the payouts with different restaurants so over here you know the admin can see what amount he
owes restaurant for owning orders and what is the amount the the restaurant owes to the admin
for the clash on delivery orders and you know they can just settle the payouts on a weekly basis or
a biweekly basis depending upon the requirements and over here you know if the admin wants to just
see these datas payment status based upon received or outstanding care to that he can do that as well
and if he wants to see you know if he wants to clear the payout with a certain restaurant he can
just select that restaurant over here and apply the filter so that's how you know the complete
settlement is done the next option that we have is for the settings and under settings the first
option that you see it's for basic so over here you know the admin can to set the logo or the
admin brand image and you can also specify the color clean you know what's the referral amount
for receiver and for sender what are the payment methods on the system what is the waiting charged
per minute minute and you have the cancellation policy over here so this is this actually works
when a customer wants to cancel the order and let's assume you know the customer cancels the
order when the order was pending so in that case you can have three events generated you
know we can have full refund for that particular status you can have partial refund or no defined
at all so you can just set these a refund type for different statuses and then you can set the
placeholder images as well the next option is for the default address so you can just set the
default address from here the third options for the terminologies so in case you know you want
to change the keywords or different terminologies on the application you can do that easily you just
have to you know in case instead of delivery boy you want our drivers to appear on the application
you can just do that and the same would reflect on the applications so that's how it works the next
option that we have it's for email setup over here the admin can you know just send some customized
emails to users and restaurants the next option that we have it's part pop-up notification so
again you know we can the admin can just push some content to all the users and restaurants
then depending on the condition so in case he's running some kind of discount he can just push
that content to all these users and he can just select all the users by clicking on this option
the next option that we have it's for terms and conditions privacy policy about us in execuse so
everything can be configured from all this panel itself you know to complete about its information
for the company can be set from this particular option or the next option that we have it's for
payment gateway so right now as you can see we have strike the hang gateway integrated with
the platform but we get we can do any kind of integration depending you know we have the open
ApS for that payment gateway so that's how this works the next option that we have is for social
login so right now we just have Facebook but in case you want to have Instagram or Google we
can do that as well so this was the complete demonstration of the admin panel thank you