- A detailed review of the King Chamber suite
at the Virgin Las Vegas Hotel.
I'm Chris, this is Yellow Productions.
I do travel guides that are fun, informative, entertaining.
And in this video,
I'm gonna be walking you just around this suite.
If you wanna see more about the property itself,
like the casino and the restaurants and the neighborhood,
check out my full review of the Canyon Tower room
where I do all of that.
I ended up in this room because I booked the Canyon Tower,
and it was so loud, I had to ask for another room,
and they kindly upgraded me to this room in the Ruby Tower.
So, I'm gonna show you around, and unfortunately,
point out some of the service issues in this room
that I also had in the Canyon Tower.
But I will say I definitely do like this room better.
If the hotel addresses some of these service issues,
then I think I would definitely stay
in one of these rooms in the Ruby Tower
rather than the rooms in the Canyon Tower.
Okay, let's take a look around.
This is room 11024 on the 10th floor.
Come on in, let me show you 'round.
Usually just blaze past the entryway,
but there's not a logical way
to come back to it in this room,
so I'm gonna show it to you here.
In the entryway from the front door,
there's one closet right here.
These are open closets.
That's got the safe, the iron, the board.
There is the makeup chair
with the lighted mirror right here
so people can do their makeup or shave or whatever here.
There's a second closet.
I'm not sure what this bar is for,
but it's got this bar in it.
It lights up as well.
I just put my stuff down there.
And then there's also a big, full-length body mirror.
And there's the door like we saw in the Canyon room
that can close off this chamber from the rest of the room.
This is also a connecting room,
but that room is out of service today,
so no noise issues for me.
This room has, then, two parts of it.
There's the bed part that's over there
and then there's the sitting part over there.
These Ruby Chamber suites,
the King suites are 700 square feet,
so it's a pretty big, good-sized room.
On the wall back here,
some interesting artwork that says "Yes, yes, yes."
And the chandelier that also,
they just couldn't run it through the ceiling,
and so they ran it, and I mean,
you can see the wire that runs through it right there.
Now, service issues we saw in the last room
was the dirty sofa.
This sofa is just as dirty as the last one.
I have not, I didn't sit on it,
and let me point out
that there's actually a hair right here on the sofa.
Not mine, I don't have hair that long.
And there's lots of hair.
There's more hair back here
and there's all these little lint pieces.
So, this room was just not cleaned all that well,
just like the past room.
There's a little seating area by the window right here.
This is also a strip view room.
There's two blinds.
The blinds are powered.
You have to open them with buttons,
and you can see we're looking
at the back side of the strip right there.
The Palazzo is that gold tower on our left.
Okay, coming back into the room,
looking at "Yes, yes, yes."
Also, just one of these things that could be nicer,
they've got the phone here and they've got the minibar
and they've got these cords that are strewn about.
I think they could do a little better way to clean those up.
There's a television here for this sofa.
There's a television on the other side for the bed, too.
It's a really interesting setup for a room.
I've never been in a room quite like this,
and so, this is a neat thing to have this in the center
to break up the room with two TVs.
I don't know that two people could watch the TVs
at the same time,
'cause your sound would compete.
But here in the bedchamber section of the room,
it's almost like a zebra print bed.
Some more interesting art on the wall.
Another chandelier that they just ran the wire like that.
And there's this bench with a little table
over here as well.
And now, you can all see from a cleanliness perspective,
there's little things here on the floor.
Maybe this is paint, I'm not sure,
but those things should really be cleaned.
And you go, "Chris, you are really picky!"
I am really picky, 'cause I review hotels.
That's what I do.
In here is the minibar for the room.
There is no refrigerator in this room, either.
I would expect by the time I pay this much
and get a suite this big,
that it would have a refrigerator.
Also, here on the nightstand,
these cords are a little bit unwieldy
around the clock and the charger for the remote control.
Those could be done nicer.
Now, the bathroom.
It's a big bathroom,
and you'll notice that the bathroom actually is just glass.
It's a glass wall that there is this curtain
that opens and closes.
And so, if you don't wanna see into the bathroom,
you can close this curtain,
but it's still, I mean, a little bit sheer,
but not that much.
And I think they also put this sticker on here
because maybe people ran into it
and didn't notice there was glass.
I do really like the bathroom in this room.
The lights are much better in here than in the Canyon Tower.
They've got better fixtures, the color's better.
And they don't flicker, which is really nice.
So, this room has two sinks right there.
There's the toilet room right here.
Now, it is a British hotel,
and so, the button for the toilet room is water closet.
And I turned it off because the blower that's up there
is actually really quite loud,
so I'm gonna turn that off.
The blower turns on when the light turns on.
There's also the bathtub in the room right here.
It's a big bathtub, nice grab bars around it.
And then finally, there is the shower in here.
Nice, big walk-in shower.
It's got a rain head.
It's got the handheld.
This must be the ADA accessible room
because it has a little seat that can fold down as well.
Now, some other just cleanliness issues in the room.
Again, I haven't been in here except for doing this review,
so these hairs on the floor,
these are not mine.
These are hairs from other guests.
And then there's just scuffs on the side of the bathtub.
There's dirty things here in the corner.
There's scuffs on the tile.
On the glass next to the sink,
there's maybe, I don't know,
leftover paint marks here or something.
Some of the things in the remodel weren't done all that well
'cause you still see extra paint on some of the fixtures.
There's some parts of the wall over here
where the paint is chipped,
and on the bathroom mirror,
there were water spots up here.
Someone was clearly splashing really high
that didn't get clean.
The floor in the main part of the room,
there's also some things that just look
like they've been stuck here for a little while.
These are definitely not things that I put here
and they're not part of the floor, either.
They're stuff that's just been pounded
and left there to not get cleaned.
And in the corner of the room here,
there's not just one hair,
but there's a big little hairball.
It's like a cat came in the room and coughed this up.
Okay, so fellow explorers,
now that we've seen around the room,
Topher's gonna join me for the review section.
I'm not really gonna do pros and cons.
It's not really fair.
The question is, how many Tophers does this room get?
Does it get more than two and a half,
which I gave the Canyon one?
Does it get three Tophers?
That's hard to say as well
because there's just those cleanliness issues
that I saw before.
I mean, this room is much better.
It's 700 square feet.
It's nicer.
It's a lot quieter than the last one,
so it doesn't have the same just functional room issues
as the previous one.
I just wish the Virgin Hotel
could have given me a room that was clean.
Two for two, both of them not being serviced all that well
seems maybe endemic of other problems
of not cleaning more rooms all that well.
I don't know, Virgin Hotels, please, please fix this.
I wanna like this hotel.
I want your rooms to be clean.
But if you wanna check out some other hotels
that I stayed in that definitely were clean,
the Circa Las Vegas and Resorts World,
those are both really clean,
so you can check those out if you want a clean room.