Hello! My name is Will Arnold, and I'm a senior scientist here at Addgene.
In this instructional video, we’ll show you
step-by-step, just how easy it is to order through Addgene!
Whether you’re paying by Purchase Order or credit card,
all orders must be placed directly on our website, addgene.org.
The information entered during the online checkout process
is used to generate the legal agreement,
known as the Material Transfer Agreement, or MTA
which is required for every Addgene order.
To get started, log into your Addgene account.
If this is your first time ordering through Addgene, you will need to create an account.
Click “Create an Account”
or click the "Create Account" link on our homepage
and follow the steps to complete the process
Here you will specify your country,
organization type,
and institution name.
If your institution does not appear in the list,
You can click "Type in Institution."
You then need to provide the name of the principal investigator or head of your lab
If your PI is not listed, please select “Type in PI/Lab Head” to enter it manually
Now choose a unique username and password for your account.
Once you have your account set up, you can begin placing orders.
To find what you need for your next experiment
You can browse our catalog.
or use the search feature to find a specific item by name,
or catalog ID.
You can also do a broad search using keywords.
Let's use item 104488 as an example.
Click on the plasmid name to go to the catalog item page
Here you can find more detailed information and review pricing.
On this page, make sure that you select the correct catalog number.
You will notice that this plasmid is available as a bacterial stab,
or ready to use virus.
For viral items, you will also need to select the correct serotype,
and quantity.
Make your selections by clicking on the "Add to Cart" Button
on the right hand side of the page.
Once you have added all of the items that you need,
click on “View cart/Checkout” to navigate to your shopping cart.
Here you can: review your selections,
remove unwanted items,
and generate a quote for your purchasing department.
You can also review the shipping fee and final cost of the order.
You will notice that viral items include an additional item known as
the virus associated DNA.
Due to MTA requirements, this item must be included
and will be automatically added to your cart along with the viral catalog item.
Please review your cart carefully for accuracy.
Additional items cannot be added to an order once it has been submitted.
Now, it’s time to check out!
As you are making your way through the checkout process, be careful
that all of the information entered is accurate.
Incorrect information may cause delays in the processing of your order.
You can verify that you have affiliated your account correctly
and update your organization if necessary.
Next you will need to identify the researcher working with the materials,
as well as the contact person for the order.
Some of the fields on this page will
autofill using information from your account.
However, you can update any auto-filled information
by erasing it from its box and typing in the correct information.
The Principal Investigator listed for each order should be the
head of the lab supervising the research.
For US based, academic researchers,
you will be able to indicate if your Principal Investigator
is a Howard Hughes Medical Institute Investigator.
Be sure to check the box only if your PI is an HHMI investigator.
If not, leave the box blank.
Next, you will enter the Recipient Scientist,
which should be the person in the lab receiving and working with the materials.
Finally, you will enter the name and email of the person
who should receive email updates about the order,
such as the order confirmation and shipping notification.
After confirming that your lab has the appropriate facilities
and accepting the terms of the purchase
you will reach the shipping step of checkout.
Here, you will provide the shipping address for the lab
that will be using the items.
Due to the terms of the MTA, Addgene must ship all orders directly
to the organization where the research is being conducted.
To avoid delays, please ensure that the shipping address
entered meets this requirement.
Once you have entered the shipping address
click the continue button to reach the payment step.
You will be able to pay for your order with a credit card or purchase order.
If you choose to pay by credit card,
You will need to complete all of the credit card information fields,
as well as the billing address associated with the card.
If you are paying by Purchase Order,
Enter an authorized PO number,
As well as the billing address for your organization.
This address is typically going to be that of your organization's
Accounts Payable or Finance Department.
Paying by purchase order means that we will send an invoice
to the address you indicate referencin your PO number.
Your institution can then send us payment by credit card,
check,
or Bank Transfer.
If your account is associated with a lab that has deposited with Addgene,
you will be able to see how many rewards points are available to use.
If your order is eligible for a free plasmid,
you can redeem it by entering your lab’s passcode here.
If you haven’t yet done so, you can also enter an Addgene promotional code if you have one.
When you're ready to proceed, click the continue button
To reach the final step of checkout.
Now you can review all of the i that you have entered
and verify that it is correct.
If you need to make any changes, you use the "Previous" button to navigate
back through each step of the checkout process.
When you are satisfied with what you have entered,
click “Submit Order”.
You have now placed your order with Addgene!
We will send you an order confirmation email
including your Addgene Order Number.
To track the status of your order,
visit our "Track Order" portal and enter your order number.
Thank you for watching our tutorial about placing an order on our website.
For additional questions, please visit our help center
at help.addgene.org.
or please contact us at help@addgene.org
and a member of our customer support team will be happy to help you.
Addgene: A Better Way to Share Science.