welcome back to i/o I'm your bacon King Johnny Rogers and if you happen to be
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makes my complaints about Air Canada's terrible food scene like peanuts just a
few days after a woman had fallen asleep and then was left on an Air Canada
flight once the plane had landed we have yet again another story of the same
thing happening a 69 year old woman by the name of Pamela Prescott from Guelph
Ontario who is not only visually impaired but also has several other
health issues was forgotten by the Air Canada crew as well Pamela had just
landed at Toronto Pearson International Airport after a vacation in Barbados and
while the passengers were getting off the plane she was told to remain seated
so that a staff member could get her a wheelchair however the staff never
returned they never returned guys in an interview with CTV News Kitchener
Prescott said I was scared because I had all of these health issues I didn't even
have a cell phone to call for help adding the scariest time of my life was
there according to Prescott and her family she
had sat on the empty plane for close to an hour until a maintenance worker
boarded the plane if he hadn't who knows how long Pamela would have been left
there for Prescott says that the mechanic was relieved to have found her
fitting that if he had not been there she might have been stuck in the plane
for several hours until a cleaning crew arrived were just nightmare ever CTV
News reached out to Air Canada for a statement on the matter but they really
didn't have a great answer for that Air Canada is blaming this mishap on a
miscommunication amongst the crew they also attacked the family's claim of
Prescott being on the plane for an hour by stating the video evidence shows she
was only alone on the aircraft for 10 to 15 minutes doesn't matter guys is the
left her there in another statement by Air Canada the company said following
this incident we undertook to review our protocols with respect to onboard
service this involves reinforcing our procedures by more specifically
designating responsibilities among crew members to ensure consistent
and proper care of handling of all customers especially those with special
needs especially guys especially those with special needs
I feel like this doesn't need to be said but they still said it the company is
still recognizing that they are at fault regardless of the squabbles over how
long they left the woman therefore but Air Canada has issued Pamela Prescott a
public apology refunded her plane ticket and have given her a $500 voucher for
future travel although if Air Canada is to blame for her misfortune what makes
them think that she's ever going to want to fly with them again that's a little
arrogant right that's like getting food poison from a restaurant but they still
packed up your plate for leftovers like why why would I why would I want that
Prescott feels the same way her response to this was I don't think a plane ticket
is good enough I was traumatized it is a pre terrifying situation to imagine - I
mean being visually impaired in general would be frightening but to be left
alone on an airplane and when you yell hello no one answers how could she
possibly know what to do in that situation
she has no phone for help and even if she could get up and feel her way to the
doorway how would she know whether or not the plane is docked or detached as I
mentioned earlier this story comes just a few short days after Tiffany O'Brien
spoke up about her experience with Air Canada after a flight from Quebec City
to Toronto O'Brien had fallen asleep and was completely forgotten on the plane
this situation is what us Canadians like to refer to as worst-case Ontario
O'Brien's plane had moved away from the loading dock and had been parked and
shut down there weren't even any lights on in the plane when she woke up at
midnight O'Brien thankfully was in good help so
she was able to move to a window where she could spot some crew members who
were working on the ground but we want to get your thoughts on this story
though do you think Air Canada is dropping the ball too much here or are
the people involved blowing things out of proportion no matter what your
opinion is we want to read it all in the comments down below now let's check out
some of your comments from the video titled crack and sea monster caught on
camera by deep-sea scientists foxy the newb says day
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