Hello there, my name is Richard McMunn from the interview training company, PassMyInterview.com.
And in this tutorial, I am going to teach you how to pass a Target interview. So, if
you are applying for a job with America's second largest retailer, make sure you stick
around, watch the presentation fully from start to finish, because I will help you to
pass your interview! And to achieve that goal, this is what I will cover. I am going to give
you a list of Target job interview questions that I strongly advise you prepare for. I'm
going to give you brilliant, unique answers to those questions. I will give you some tips
on how you can stand out during your Target interview. And finally, I will tell you about
further resources you can get access to, including these slides to help you succeed. And just
very quickly before we get going, a very warm welcome to this Target interview training
presentation. My name is Richard McMunn. That is me there in the center of the screen, the
bald chap! I am a former firefighter of 17 years. And since then, I've been helping people
like you to pass their job interviews. I always do that by giving you top-scoring answers
you can't find anywhere else. Make sure you SUBSCRIBE to the channel. I am uploading insider
job training videos every day now, and you do not want to miss out! You can connect to
me on LinkedIn if you want to. I've put my LinkedIn.com link in the description below
the video, and it's always great to connect with like-minded professionals such as yourself.
And please do GIVE THE VIDEO A LIKE… that motivates me to create more for you. Thank
you very much. Let's get going. The first question. Tell me about yourself? In your
answer to this first Target interview question, the hiring manager wants to hear about the
skills and the qualities you have that will enable you to perform to a high standard within
the role that you are applying for. In your answer, make sure you use POSITIVE KEYWORDS
AND PHRASES to describe yourself. Here's a great answer to get your Target interview
off to a flying start. Tell me about yourself? “I am hard-working, conscientious, fast
at learning new skills and great a working as part of a team. Over the years I have always
been open to learning different skills, and I feel confident I have what it takes to perform
to a high standard here at Target. I am always positive, I enjoy being at work and making
a difference to customers lives, and I want to work somewhere that I can develop and grow
each year. I am looking for long-term employment with the same company and having researched
Target, and the job description for the role I am applying for today, I am very much looking
forward to the challenge that lies ahead if you choose to hire me.” Now, I'm sure you'll
agree that's a brilliant answer that then sets you up with confidence for the remainder
of your Target interview! You can pause the video if you want to and take a note of the
questions and answers as we progress together, or if you want to wait, I will tell you soon
where you can download my full set, a 21 Target interview questions and top-scoring answers,
including the ones we are covering today. Here is the next question. Why do you want
to work at Target? Now, this question is GUARANTEED to come up during your Target job interview.
Your answer doesn't have to be that long, but it should demonstrate you have carried
out some research into this great organization. Here is my suggested answer to help you. Why
do you want to work at Target? “Target is the second largest retailer in America and
a company can only achieve that level of success if it provides a working environment that
is fun, rewarding, encouraging and empowering. From what I understand, if I work at Target,
I will have the chance to innovate, put forward ideas and work as part of a world-class team.
Because we spend so much time at work it’s important to me to work alongside other positive,
like-minded professionals who are all working towards the same goal.” And again, that
is a cracking answer that is very positive! And it shows that you've considered carefully
why you want to work at Target. Now, don't go anywhere because I still have more questions
and answers to give you. But when you're ready, please CLICK THAT LINK in the top right-hand
corner of the video. It takes you through to my website, PassMyInterview.com, and you
can download my full set of 21 Target interview questions and answers, including the ones
we are working through together today. But here's the next question. How would you handle
a difficult customer? Now, this is a common Target interview question, and it is essentially
assessing your understanding of how you would deal with a difficult or complaining customer.
Remember to say you will remain calm, resolve the issue quickly and always act politely,
enthusiastically and positively. Here is my suggested answer. How would you handle a difficult
customer? “I would start off by being remaining calm, being polite and positive before asking
them questions to find out how I could resolve the issue or complaint. By actively listening
to the customer, you are showing them you care and that you want to put things right.
Once they had informed me what the problem was, I would apologize if we had made a mistake
before putting things right. After I had put things right for the customer, I would follow
up to check everything was still to their satisfaction. At all times whilst dealing
with your customers I would follow my Target training and I would represent the company
in a positive manner.” Brilliant answer! The next question. Tell me a time you made
a mistake? This is another common Target interview question. And if you make a mistake, it is
important to be honest. To put it right. And then to learn from the situation. Here's my
sample answer to help you. Tell me a time you made a mistake. “When I first started
work in my previous job, my manager asked me to carry out a stock check of all goods
in the store. In my hastiness to do a good job and to complete it faster than the allotted
time, I failed to fully listen to the brief and I missed an important part where he asked
me to keep a list of any items that had been in store for more than six months. As soon
as I realized I had made the mistake, I apologized before putting things right. Since that day,
I have always listened carefully to a brief and I take notes to ensure I never miss any
important pieces of information. I tend not to make mistakes, but if I do, I will put
my hands up, apologize and sort it out.” That's the perfect answer to that question,
tell me a time you made a mistake. The next question. Tell me about a problem you encountered
in your last job and what you did to resolve it? Now, this is a tricky Target interview
question to answer, but in your response to it, show you can be relied upon to confidently
resolve problems yourself without the need to ask your manager or supervisor for assistance.
Here we go. Tell me about a problem you encountered in your last job and what you did to resolve
it. “I was trying to solve a technical problem for a customer in my previous role but the
qualified person I needed to speak to in order to help me resolve the issue was off on holiday
for ten days. The customer had already been left waiting so I was keen to get the problem
resolved for them. I decided to speak to the Human Resources department to see if any other
members of the company were qualified in the area of expertise I needed. Thankfully, two
other people were qualified and so I contacted one of them by telephone to ask for assistance.
Within the hour the problem was rectified and when I contacted the customer to inform
them, they were delighted with the situation and they went on to leave a positive review
about the customer service they had received from me online.” Another brilliant answer
that shows that you can solve problems out yourself without having to ask for assistance.
The next Target interview question I recommend you prepare for is: Describe a situation in
your life when something changed suddenly, and you had to adapt? Now, being able to respond
positively to change is essential when working at a company like Target. Here's the perfect
answer to help you… Describe a situation in your life when something changed suddenly,
and you had to adapt? “In a previous job we had been working as part of a team for
more than two years. We were high achievers, and it was a great atmosphere to work in!
All of a sudden, a new manager took over and she wanted to mix things up and move three
members of the team to a different department. At the end of the day she was the manager,
and it was important we supported her in the decision. After the three team members were
moved to the new department, they were replaced with three new members of staff. They had
very little experience and so my co-workers and I set to work teaching them what to do
and helping them to integrate into the team. As it transpired, they were brilliant at their
jobs and six months later the team was performing better than ever! I actually enjoy change;
I see the benefits of it, and I will always adapt to it positively.” That, in my opinion,
is the best way to answer that question. Now, an organization such as Target has only achieved
the levels of success that it has done by changing and adapting to the needs of its
customers. So, when you work there, you need to be positive and responsive to change in
that exact manner. You have to embrace it. That's really important. Now, the next thing
to do. Please do CLICK THAT LINK in the top right-hand corner of the video. Go through
to my website, PassMyInterview.com and take a look at my 21 Target interview questions.
And you have the opportunity to download all of the answers in PDF format, so you can have
them in your hands literally within two minutes from now. Thank you for watching. Please don't
forget to SUBSCRIBE. I don't want you to miss out. Please give the video a LIKE, that motivates
me to create more content for you. Have a brilliant day and I wish you all the best
for passing your Target job interview. Thank you very much.