Do you want to know when to call an emergency plumber? In this video I'm
gonna tell you when you need to and we're gonna do it in 10 seconds. Hi I'm
Roger Wakefield, LEED AP, The Expert Plumber. Welcome back to another great
video. If you've not been here before and you want to learn all things plumbing as
a homeowner, a real estate investor, or a new homebuyer, please hit the subscribe
button now and ring the bell so you don't miss out on anything. Ok so,
you want to know when to call an emergency plumber. The truth is you never
want to call an emergency plumber. Don't get me wrong,
I'm gonna give you some reasons that you will need to call one, but let's back up
before that. Before it ever gets to be an emergency, you should know in advance
what plumber you want to call. And the reason I say that, you want to have time
to look at their webpage. You want to have time to find out what they do. You
want to have time to find out what their specialties are. You want to have time to
check out their reviews. Are the other customers that use them happy with the
services that they get? I'm gonna tell you some reasons here in a minute, but
the truth is you never want to call an emergency plumber, you want to call your
plumber. Now what I'm gonna give you is the emergency reasons that you may want
to do it. Number one, if you think your house is flooding. If you've got a water
leak, you've got water spraying in your house and it's something that you cannot
control and cannot stop. If you'll watch one of my other videos, we've got videos
on how to shut off the water to your house and if you've had problems like
this please leave them in the comments down below let us know what kind of
problems you've had. Shutting off the water to your house is something you
should know how to do, to be honest, it's something everybody in your family
should know how to do. So if you've got a water flood, the first thing you want to
do is stop the water. Go out - go watch the video in advance that way you know how
to go out and do that. The other emergency reason that you may need to
call a plumber is if you have sewage backing up. So there can be multiple
reasons for that your sewer could be backed up and it could be backing up in
your house and this is something that you want to
stop and get taken care of as quick as possible because of the health issues
from raw sewage coming up in your house. There's different tricks here to check
outside in advance, make sure you know where your two-way clean outs are. That's
probably going to be one of the questions that the plumbing company
calls - or the plumbing company that you call is gonna have. So you need to know
where your two-way clean outs are. Now here's a little trick if you've got
plugs or gem caps on top of your two-way clean outs,
instead of letting the water back up inside your house, if you'll take those
caps off, if it is stopped up between your two-way clean outs and the street of
the city tap, wherever it is, if you'll pull those caps off your sewage will
come up there. Now don't get me wrong you're gonna get toilet paper, you're
gonna get poop, you're gonna get all kinds of fun things in your flowerbed.
But would you rather be cleaning up your flowerbed or would you rather be
cleaning up your master bathroom, or maybe even your bedroom? Depending on how
bad it gets. So you've got different options. Know where everything is in
advance, know your plumbing system, you will want to call a plumber if you have
an emergency and you have flooding and you need that line fixed. And chances are
you will you will need to call a plumber if your sewer is backing up into your
house and it's emergency and it's something you need to get taken care of.
Now I said there were a couple of reasons, when your sewer line gets stopped
up it may be out in the city main. Check with your neighbors, ask them: hey are
y'all having any sewer problems? Because city mains can get back to up too.
The third reason you may want to call a plumber is if you don't have any water.
Now here's another thing, if you're familiar with your meter and how it
works, go out and open it up and look at it. Did your city water get cut off? Is
it cut off for your neighbors? Maybe the city's got a problem and
they're trying to take care of it. So there's a lot of different reasons that
you may need to call a plumber and I don't want to say an "emergency plumber",
know your plumber in advance. Make sure it's a plumbing company that you know,
make sure it's one that you like, and make sure it's one that you trust. I've
been in this industry a long time, there's a lot of people out there I
wouldn't come into my house. So make sure you know
who you're gonna call in advance. Now here's two reasons you may not want
to call an emergency plumber. If you can shut the water off and stop the flood.
Remember if you call a plumber after-hours there's gonna be an
after-hours fee. As a business owner it costs me more money to get a plumber
there at night because now I have to call him at home, wake him up, get him to
your house and take care of your problem and get him back.
So it's gonna cost me more money. He makes overtime, you're gonna have to pay
that overtime. The other reason you may not want to call a plumber or an
emergency plumber after hours it's harder to get parts. Every truck cannot
stock every single piece of plumbing material that may be required to do a
job. Don't get me wrong, our trucks are
stocked pretty well but it's impossible to have every brand of faucet, of
cartridge, type valve, everything that there is and when things go wrong in the
middle of the night and you've paid somebody a lot of money to come over
there just to tell you they're not gonna be able to get the part till tomorrow,
that's a good reason to maybe not give them a call. There are reasons to call a
plumber. My most important advice: know what plumbing company you're gonna call
before you ever need them. That will give you peace of mind. Thank you for watching,
I hope you enjoyed the video. If you did, please give us a thumbs up or even if
you didn't, let us know in the comments down below what we can do or what videos
we can make that you'd like to see. Please check out some of the other
videos here on The Expert Plumber and if you hadn't done it yet, hit the subscribe
button and ring the bell so you don't miss out on anything and we'll see you
on the next video if you don't get flushed.