it just takes ages absolutely ages
what's going on guys issue boy the Beast of Ecom and I am back with another
video dropping nothing but value bombs if this is the first time ever watching
one of my videos hello and welcome if you're into
e-commerce you're into Shopify you into dropshipping in you are in the right place
so make sure you do LIKE comment and of course smash that subscribe button hit
the notification bar as well because you do not want to miss any of the upcoming
content that I've got to put out now no doubt if you doing drop shipping a lot
of people source products from Aliexpress now Aliexpress is great okay
it's a fantastic place to source products but the only problem is
sometimes it can take literally ages for the product to reach the customer as
humans of course we became accustomed to getting things and wanting things like
that Amazon now offer prime which means people can get their stuff literally
next day so why on earth were they gonna wait for a product that takes you know
sometimes 30 days to get to their door so what I want to talk about in this
video is how you can solve the long Aliexpress shipping times I still get a
lot of questions to this day and I personally had these questions when I
first got started is why on earth it's a customer gonna wait this long you know
why when they can literally just do an Amazon search and find near of the same
product or a product like that and get it in you know a day's time or two days
time why on earth are you gonna wait 30 days well the truth is customers will
wait but you have to get a few things done correctly for them to be able to
trust you as a business and of course wait that period of time I'm also going
to show you how you can move away from Aliexpress so make sure you watch to the
end watch all of the video to get the maximum value so let's quickly talking
let's jump into the video and let's get on with things right so let's jump into
this on how to solve slow Aliexpress shipping times if you're doing Shopify
and drop shipping now the first point is the most pretty
much the most important okay now you have to be upfront and set expectations
for your customers now again it goes without saying but I see a lot of stores
not doing this first point which is gonna end pretty badly if you don't do
this thing correctly okay you have to be upfront and set expectations for your
customers so what I mean by that is of course
stay in the time that it may take for the product to reach the customer on
your product page on your confirmation emails on your shipping emails on your
FAQ page and on your your shipping policy page as well now if you haven't
got those pages on your store make sure you create them and put the information
in there now like I mentioned I see a load of stores who don't actually state
how long always very hard to find you know how long a product will take to
reach the customer you know if you're doing this you know you're gonna end
it's gonna end badly because what is gonna happen is you're gonna get load of
customers who are not happy you're gonna load a bad feedback and now of course
what Facebook are doing is they're penalizing people who get load of bad
feedback so you know if you're just um you know completely ignoring or being
oblivious to how long it takes you know if you are shipping of course from
Aliexpress and not setting as expectations for your customers you know
your ad account is gonna be in trouble okay so you know it's not worth the
refunds not worth the hassle and stuff like that so spheal front okay and set
expectations from your customers so when your product page whether you put you
know it's gonna take one two full weeks or you know 30 days or 25 business days
20 bit however you want to phrase it okay make sure it's on all of these
places so that you set any xbase expectation for your customers right
from the off now with saying that of course there are
some products there's some customers sorry that won't read this anyway they
won't read any of these pages because you gotta remember a lot of at a time
when you're selling these products their impulse buys because people don't go to
Facebook to buy stuff it's very much impulse buy
so they'll see the pictures and they'll just click buy and everything coughs
they'll just completely ignore but at least you're covering yourself okay
which is the most important part because if customers do say you know I didn't
know this you can say look it's stated in five different places okay that's how
long it takes you know so yeah as long as you're just covering yourself and
making that expectation for your customer from the off now second point
of course is have you VA or or yeah have your VA s handle your customer service
properly now if you're outsourcing that's what you want to be doing you
know if you're if you're not making many sales and you can do this yourself but
ideally of course when you start scaling up and making sales what you want to do
is hire a VA and outsource your customer service so that they can dedicate you
know their you know eight hours a day just to handle in customer queries
questions following up with tracking whatever it may be and all those sorts
of things so that's what you want to be doing is hiring a VA again like I said
if you're not making your first sales or you make you one or two sales and stuff
like that you can do this yourself but you want to be on the board okay you
know if customers ideally you want to be getting back to customers within 24
hours 48 hours whatever it may be but you want to be making sure that it is
you know Bank on and you following up with customers their queries ASAP
basically again it goes the same without paypal disputes as well any disputes
that you get in you know handling those in another in another one of my videos i
talked about the hold that I had on PayPal so yeah I had my VA and stuff
like that make sure that they're answering queries following up with
tracking and stuff like that with with customers you know ASAP within 24 hours
48 hours so so that you know customers aren't getting upset or left completely
in the dark okay very bad business you always ship a packet where possible now
of course you know not every single country accepts a packet but what you
want to be doing is always making sure it doesn't have to be a packet but as
long as it's a shipping method which is trackable from
wherever it may be if you're doing Aliexpress in this case from China you
know to the customers country is trackable throughout the whole way okay
so when it lands in the country is trackable when it leaves China is
trackable you know that's what you want to be be shipping and he pack he offers
that offers that service so whether it be a packing it whether it be another
one that's on there but always make sure that it is a
trackable source you know from from X China all the way to why the customers
front door moving on what you want to do of course is give customers their
tracking number and create a page on your website so that people can track
the order okay so what you want to do and of course is when you're shipping
out you dis dispute dispatch emails put in the tracking number in there there's
all sorts of apps too for you to be able to do this you know automatically if you
do with numbers and stuff like that you know high-volume but um you know you
want to be giving their customer numbers the tracking number which is you know it
shows proof of something being sent okay and you know when they get it they can
track it as they go on which always is always better than just leaving people
in the dark you know not having nothing to track and just hoping and wishing
that it lands on their front door so what you want to be doing of course is
giving customers their tracking number and create a page on your website as
well to track their order now you can do this really simple just create a page
and you can go onto 17.7 teen track net which is a website it tracks a packet
from the source right into the countries that the customers country and people
can follow along and you can embed the actual tracking thing that the actual
tracking website so go into seventeen dotnet and just embed that create a page
on your website and you know any customer queries just say here you can
track your track your order on our website give them their tracking details
they can put it in and they can track the product themselves okay now another
point is you want to give reason for long shipping times now like I said
people will be willing to wait for their products okay but there
things that you have to get right which is what I'm covering right about now and
one of the things is giving people if people do ask for you know a reason for
long shipping times they're only gonna wait if the product itself is unique
okay or solves a problem which is super important okay and something which is
not usually that they'd find in just Walmart or you know any sort of high
street but give them reasons for long shipping times is is also an idea as
well to help with the slow ship in time so basically the Artem comes directly
from the manufacturer so that they the customer themselves get the best price
which is typically correct because you are you're always pretty much undercook
in the high street who have to buy in bulk
you know incur loads of different logistic costs you'll send in a product
from the manufacturer so you can say basically it comes from our manufacturer
so you know we're passing the savings on to yourself again this is a job for you
VA or yourself if you are doing it as well so give them a reason for long
shipping times but again people are willing to wait if the product is again
super unique to a passionate audience or you know the product solves a problem to
solve the problem for the customer you know and provides that solution so
moving on sell products like I've just mentioned that people are willing to
wait for I've literally just covered this point a moment ago super unique to
a passionate audience and a product that solves a problem for the customer so you
know I've already been over that of course give refunds if the product does
not turn up after you know whatever state at time it is and what you can do
is always claim that back if you use in Aliexpress what you can do is open up a
dispute you know with Aliexpress to say the products never reached the customer
whatever it may be and you can claim it back you're still going to lose your
advertising cost which meaning you can't do to think about that but always give
refunds you know don't steal customers money and stuff like that if the product
doesn't arrive give someone a refund and claim it back off you're off your supply
okay and finally of course this is the goal
this is where you need to be aiming for okay if you do an e-commerce if you do
in dropship in this is where you want to be okay you want to be moving away from
Aliexpress 100% Aliexpress is called test products and all those sorts of
things but ideally where you want to end up is moving away from Aliexpress at
this point this is where I'm at the moment time so this is where you want to
be in this place okay moving away from Aliexpress and of course you want to be
developing a relationship with your supplier and move it away from
Aliexpress so you know get any add a better price okay first and foremost and
you know if you're doing a lot of volume send us stuff via Excel or CSV so that
they can ship within 24 hours because you got to remember with Aliexpress what
happens is there's the verification process and that shipping time delay as
well so when you place the order what happens is there's a verification of 24
hours I think it is and then there's the time delay between the Perce between the
supplier who gets the order to then ship so there's a processing time they call
it so if you can develop a relationship with the supplier and take things away
from Aliexpress which means that they can just literally ship within 24 hours
you know you send them their orders you send them the orders for the day they
then you know concern stuff straight away you know and then you know it
customers get their product a lot quicker makes it easier makes you know
things a lot more slicker than the Aliexpress process but sometimes you
can't get a rate corrugate around it but this is where you want to be in this
place now of course you can buy in bulk as well this is where you want to be if
you've got a winner buying in bulk and store it in a local fulfillment center
there's loads of different ones out there just do a google search for your
city wherever it may be buy it in bulk from Alibaba it's not ready it's not
realistically going to be Aliexpress but you know buy something can bulk the
actual product from Alibaba 500 units whatever it may be then get it sent to a
local fulfillments and and get it shipped from there now of course what's
going to happen is when you do that customers are gonna get their products a
lot quicker and a lot faster second of all
thirdly sorry what we can do is use websites to find local suppliers now
eBay is fantastic your local eBay you know Amazon as well and obviously of
course just doing a Google search and finding the actual product itself
reaching out to eBay suppliers because they've already done the book buy if
they're local to say you know can you supply me with X amount that can always
work and Amazon as well is also a option now of course prices are going to be a
little bit higher but shipping times are a lot lot faster which equals you know
less disputes and less chances of stuff going missing
which of course in turn means less refunds so we'll always of course equal
itself out but this is where you ideally need to be when you're scaling when you
you know when you're building your business whether it be drop shipping or
whatever it may be this is where you want to move to the point where you move
in away from Aliexpress but like I said Aliexpress is fantastic for testing
products you know and getting to a point where you know you don't want to move
away from from using Aliexpress as always I hope you got some value if you
did please please do like comment smash the subscribe button and of course hit
the notification Bell as well so you stay up to date with my latest content
drop shipping from Aliexpress isn't a bad thing
and remember Aliexpress is just one place there are loads of different
websites out there you know suppliers and stuff like that that you can move
away from Aliexpress because you got to remember it this way everyone will be
fishing from the same pond eg Aliexpress so the quicker you can move away from
Aliexpress whether it be a relationship with your supplier other websites such
as eBay or a local supplier or fulfillment center generally the better
for your business and for your customers so that is it for this video hit me up
on Instagram drop me a like drop me a photo drop me a DM and let's connect on
there so until next time I'll see you later bringing you nothing but value
bombs take care