LAND,
LAND, KING 5 NEWS. >>> IT'S THE DISASTER BOEING
SHOULD HAVE SEEN COMING BUT
DIDN'T.
DIDN'T.
DIDN'T. THE TWO 737 MAX CRASHES THAT
KILLED HUNDREDS AND LED TO THE
GROUNDING OF THE JET ALMOST A
YEAR AGO.
YEAR AGO.
YEAR AGO. >> KING 5'S GLENN FARLEY SAT
DOWN FOR AN EXCLUSIVE ONE ON
ONE WITH BOEING'S NEW CHIEF
EXECUTIVE WHO IS NOT EXACTLY A
NEW HIRE.
NEW HIRE.
NEW HIRE. >> Reporter: NO EXACTLY, NO.
THERE HAS NEVER BEEN ANYTHING
LIKE THIS.
LIKE THIS. 800 AIRLINERS, ALL BOEING MAX
JETS REMAIN GROUNDED TONIGHT
AND A VERY CANDID DAVID
CALHOUN ON WHAT HAPPENED AND
WHAT THE COMPANY OWNS.
>> WE MADE AN ASSUMPTION AND
IT WAS A BAD ASSUMPTION WITH
RESPECT FOR WHAT A PILOT WOULD
DO WHEN BASED WITH THIS
CONDITION.
CONDITION. AND IT WAS WRONG.
WE ALL KNOW THAT.
>> Reporter: BOEING CEO DAVID
CALHOUN ON HOW THE COMPANY
FAILED.
FAILED.
FAILED. IN THE LEADUP, THE TWO 737
CRASHES IN OCTOBER OF 2018 AND
NEARLY A YEAR AGO ON MARCH 10
IN ETHIOPIA.
IN ETHIOPIA. WHEN HE SAYS BOUNDARY
CONDITION, HE IS TALKING ABOUT
WHAT BOEING THOUGHT WOULD BE
THE REMOTE CHANCE THAT THE
MCAS SYSTEM NEW TO THE 737 MAX
ON ITS OWN COULD FORCE THE
STABILIZER AT THE BACK OF THE
PLANE UP AND THE NOSE OF THE
PLANE DOWN.
PLANE DOWN. TURNED OUT NOT TO BE RARE
ENOUGH AND THE PRESUMPTION THE
PILOT COULD THROW A SWITCH TO
SAVE THE PLANE WAS A
PRESUMPTION.
PRESUMPTION. >> AND WE REGRET IT.
THERE IS A LOT WE CAN DO TO
MAKE SURE IT NEVER HAPPENS
AGAIN.
AGAIN.
AGAIN. BUT WITH RESPECT TO CULTURE,
PEOPLE WEREN'T MAKING TRADES.
OH, LET'S GET A LOWER COST IF
WE CAN TRADE SAFETY AWAY FOR
THAT.
THAT.
THAT. THAT IS NOT WHAT HAPPENED.
IT WAS A FAULTY ASSUMPTION.
>> Reporter: CALHOUN MAY BE
THE NEW CEO, BUT HE WAS ON
BOEING'S BOARD OF DIRECTORRING
FOR A DECADE BEFORE THAT.
>> UP UNTIL THE FIRST
ACCIDENT, THE RECORD OF THE
BOEING COMPANY HAS BEEN
SPECTACULAR.
SPECTACULAR. INVESTORS WERE CHEERING THE
BEST SAFETY RECORD WAS
SPECTACULAR.
SPECTACULAR. IT WAS SPECTACULAR.
IT STILL IS SPECTACULAR FOR
THE INDUSTRY AND FOR BOEING.
SO, THERE WASN'T A SORT OF A
BURNING WHAT DID YOU KNOW ET
CETERA.
CETERA.
CETERA. WHEN WE FACED THE CRISIS, WE
ALWAYS LEARN THINGS THAT YOU
WOULD NEVER LEARN OTHERWISE.
YOU ALWAYS DO.
YOU HAVE TO DIG DEEPER.
YOU HAVE TO SHINE LIGHTS ON
PARTS OF THE BUSINESS THAT
DIDN'T HAVE LIGHT SHINING ON
THEM BEFORE.
THEM BEFORE. >> Reporter: AND HE SAYS AS
THE BOARD AND THE COMPANY DUG
INTO ITSELF, IT FOUND THINGS
IT DIDN'T LIKE INCLUDING
INSTANT MESSAGES OR IMs
BETWEEN SOME OF THE PILOTS
WHO MOCKED THE FEDERAL AVIATION
AVIATION COMMISSION.
AVIATION COMMISSION. >> IT DID NOT LOOK GOOD.
WE CAN BETH AGREE ON THAT.
>> LOOKED HORRIBLE.
>> IT DID.
WHEN YOU DISMISS SOMEBODY WHO
IS OVERSEEING THAT.
>> I THINK THESE HORRIBLE IMs
THAT WERE DISCLOSED AND IF WE
FIND ANOTHER ONE, WE WILL
DISCLOSE IT AGAIN.
I THINK THAT WAS AN ISOLATED
CROWD WHO HAD A LANGUAGE AMONG
THEMSELVES.
THEMSELVES. NONE OF US APPROVE OF.
NOBODY.
NOBODY.
NOBODY. >> Reporter: IN CONTRAST TO
THE DAYS BOEING SOLD THE MAX
AIRLINES ALREADY SELLING THE
PREVIOUS MODEL, THAT THERE WAS
NO NEED FOR ADDITIONAL
SIMULATOR TRAINING.
SIMULATOR TRAINING. FLYING THE MAX SHOULD FEEL
LIKE THE OLDER JET.
CALHOUN SAYS SIMULATOR
TRAINING WILL NOW BE MANDATORY
GOING FORWARD FOR THE MAX.
AND THOSE PILOTS WERE INVOLVED
IN THE UNIT THAT WAS WORKING
ON A LOT OF THAT TRAINING.
>> REMIND US ABOUT THE MCAS
SYSTEM.
SYSTEM.
SYSTEM. IT HAS BEEN FIXED RIGHT?
>> Reporter: IT HAS BEEN
FIXED.
FIXED.
FIXED. PART OF THE PROBLEM WAS THE
MCAS SYSTEM, YOU SAW WHAT IT
COULD DO.
COULD DO.
COULD DO. RELIED ON ONE OF TO SENSORS ON
THE NOSE OF THE AIRPLANE.
NOW IT RELIES ON BOTH.
THERE ARE CHANGES TO THE
SOFTWARE.
SOFTWARE.
SOFTWARE. OTHER CHANGES AND ALSO THIS
TRAINING GOES TO RECOGNITION
OF WHAT CAN HAPPEN.
HOW TO DEAL WITH IT.
NOW PILOTS WHO WERE NOT TOLD
IT WAS